HP CM1312nfi MFP manual Solve print-media problems

●Do not use letterhead paper that is printed with low-temperature inks, such as those used in some types of thermography.

●Do not use raised or embossed letterhead.

CAUTION: Failure to follow these guidelines could cause jams or damage to the product.

Solve print-media problems

The following problems with media cause print-quality deviations, jamming, or even damage to the product.

Problem	Cause	Solution
Poor print quality or toner	The paper is too moist, too rough, too heavy or	Try another kind of paper, between 100 and
adhesion	too smooth, or it is embossed or from a faulty	250 Sheffield, with 4 to 6% moisture content.
	paper lot.
Dropouts, jamming, or curl	The paper has been stored incorrectly.	Store paper flat in its moisture-proof wrapping.
	The paper has variability from one side to the	Turn the paper over.
	other.
Excessive curl	The paper is too moist, has the wrong grain	Open the rear output bin, or use long-grain
	direction, or is of short-grain construction	paper.
	The paper varies from side-to-side.	Turn the paper over.
	High fuser temperature is curling the paper.	Turn on the Less paper curl setting.
		At the control panel, press Setup, use the
		arrow buttons to select Service, and then press
		OK. Use the arrow buttons to select Less paper
		curl, press OK, use the arrow buttons to select
		On, and then press OK.
Jamming, damage to	The paper has cutouts or perforations.	Use paper that is free of cutouts or
product		perforations.
Problems with feeding	The paper has ragged edges.	Use high-quality paper that is made for laser
		printers.
	The paper varies from side-to-side.	Turn the paper over.
	The paper is too moist, too rough, too heavy or	Try another kind of paper, between 100 and
	too smooth, has the wrong grain direction, or is	250 Sheffield, 4 to 6% moisture content.
	of short-grain construction or it is embossed or
		Open the rear output bin, or use long-grain
	from a faulty paper lot.
		paper.
Print is skewed (crooked).	The media guides might be incorrectly	Remove all media from the input tray,
	adjusted.	straighten the stack, and then load the media
		in the input tray again. Adjust the media guides
		to the width and length of the media that you
		are using and try printing again.

208 Chapter 15 Problem solve ENWW