HP CM1312nfi MFP manual Scanner Error, Fan Error, Turn off then on, Error Turn off then on

Table 15-1Control-panel messages (continued)

Control panel message	Description	Recommended action
52 Scanner Error	The product has experienced an internal	Turn off the power by using the power switch,
	hardware error.	wait at least 30 seconds, and then turn on the
		power and wait for the product to initialize.
		If a surge protector is being used, remove it.
		Plug the product directly into the wall socket.
		Use the power switch to turn the product on.
		If the error persists, contact HP. See
		www.hp.com/support/CM1312series or the
		support flyer that came in the product box.
57 Fan Error, Turn off then on	The product has experienced a problem with	Turn off the power by using the power switch,
	its internal fan.	wait at least 30 seconds, and then turn on the
		power and wait for the product to initialize.
		If the error persists, contact HP. See
		www.hp.com/support/CM1312series or the
		support flyer that came in the product box.
79 Error Turn off then on	The product has experienced an internal	Turn off the power by using the power switch,
	firmware error. Under most conditions, the	wait at least 30 seconds, and then turn on the
	product will power cycle automatically.	power and wait for the product to initialize.
		If a surge protector is being used, remove it.
		Plug the product directly into the wall socket.
		Use the power switch to turn the product on.
		If the error persists, contact HP. See
		www.hp.com/support/CM1312series or the
		support flyer that came in the product box.
ADF door is open	The ADF lid is open or a sensor is	Make sure that the ADF lid is closed.
	malfunctioning.	Remove the ADF and reinstall it.
		If the message persists, turn off the power by
		using the power switch, wait at least 30
		seconds, and then turn on the power and wait
		for the product to initialize.
		If the error persists, contact HP. See
		www.hp.com/support/CM1312series or the
		support flyer that came in the product box.
Canceled copy. Clear document	The Cancel button was pressed while	Remove the jammed item. See Clear jams
	scanning, faxing, or copying to cancel the	from the ADF (photo card models only)
	current job while pages were feeding from the	on page 196. Then, clear the items in the
	ADF. The cancel process does not	ADF tray and start over.
	automatically clear the ADF.

Canceled scan. Clear document	The Cancel button was pressed to cancel the
	current job while pages were feeding from the
	ADF. The cancel process does not
	automatically clear the ADF.

Remove the jammed item. See Clear jams from the ADF (photo card models only) on page 196. Then, clear the items in the ADF tray and start over.

Canceled send. Clear document	The Cancel button was pressed to cancel the
	current job while pages were feeding from the
	ADF tray. The cancel process does not
	automatically clear the ADF.

Remove the jammed item. See Clear jams from the ADF (photo card models only) on page 196. Then, clear the items in the ADF tray and start over.

Comm. error [Receiver CSID]	A fax communication error occurred between
	the product and the receiver.

Allow the product to retry sending the fax. Unplug the product telephone cord from the wall, plug in a telephone, and try making a

192 Chapter 15 Problem solve ENWW