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HP CM1312nfi MFP Supported operating systems for Windows, Supported printer drivers for Windows

Models: CM1312nfi MFP CM1312

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Supported operating systems for Windows

The product supports the following Windows operating systems:

Full software installation		Print and scan driver
●	Windows XP (32-bit)	● Windows XP (64 bit)
●	Windows Vista (32-bit and 64-bit)	●	Windows 2000
		●	Windows 2003 Server (32-bit and 64-bit)

NOTE: The PCL 5 UPD and HP postscript level 3 emulation drivers are only available on the HP support website: www.hp.com/support/CM1312series.

Supported printer drivers for Windows

●PCL 5 UPD

●PCL 6

●HP postscript level 3 emulation

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

NOTE: The version of PCL 5 that is used in this product is identical to the version of PCL 5 that is used in the HP Universal Print Driver (UPD) for Windows. It installs and operates in the same manner as previous versions of PCL 5, and it does not require any special configuration.

For more information about the UPD, see www.hp.com/go/upd.

HP Universal Print Driver (UPD)

The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.

The HP UPD communicates directly with each HP product, gathers configuration information, and then customizes the user interface to show the product’s unique, available features. It automatically enables features that are available for the product, such as two-sided printing and stapling, so you do not need to enable them manually.

For more information, go to www.hp.com/go/upd.

28 Chapter 3 Software for Windows

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HP CM1312nfi MFP manual Supported operating systems for Windows, Supported printer drivers for Windows

Contents

HP Color LaserJet CM1312 MFP Series Page HP Color LaserJet CM1312 MFP Series Copyright and License Trademark CreditsTable of contents Use product features Use the product with MacintoshConnectivity Paper and print mediaCopy Print tasksColor for Windows Scan Fax fax models onlyPhoto Problem solveManage and maintain the product Appendix B Service and support Appendix a Supplies and accessoriesAppendix C Specifications Appendix D Regulatory information 253Enww Product basics Product is available in the following configurations Product comparisonProduct features HP LaserJet CM1312 mfp front view Product walkaroundHP LaserJet CM1312 mfp back view HP LaserJet CM1312 fax/photo-card model front view HP LaserJet CM1312 fax/photo-card model Back view Interface portsControl panel Copy Features button access the Copy menu Control-panel walkaroundHP LaserJet CM1312 control panel Liquid Crystal Display OK button and navigation arrowsHP LaserJet CM1312 fax/photo-card model control panel Control-panel Setup menu 1Copy setup menuControl-panel menus Use the control-panel menusSharpen Default sharpen setting for copies. Possible values Values range from 1 to 11 with 6 being the default noValues can be set for each of the following settings Background Removal3Photo setup menu 2Reports menu4Fax setup menu fax models only Menu Item Sub-menu item Description Default output ColorQuestion using the arrow keys Menu Item Sub-menu item Description Fax Set-up UtilityBasic setup Time/Date Answer mode AutomaticFax Header Your fax number Company nameOn multiple pages 5System setup menu Paper setup Default paper size Letter Legal Default paper type Lists availableCancel Does not specify a sizeAfter Power On Adjust Alignment Print TestAdjust Tray Volume Settings Alarm volume Soft6Service menu 7Network configuration menu Enww Fax Resolution Standard Fine Send Send a faxRedial Send fax later8Fax Menu Navigate through the photos 9Photo Menu 10Copy Menu Software for Windows Full software installation Print and scan driver Supported operating systems for WindowsSupported printer drivers for Windows HP Universal Print Driver UPDUPD installation modes UpdSelect the correct printer driver for Windows Priority for print settings Change printer-driver settings for WindowsPrinters and Other Hardware PrinterSoftware installation types for Windows Remove software for WindowsHP Web Jetadmin web only Supported utilities for WindowsHP ToolboxFX Embedded Web serverSoftware for other operating systems SoftwareUse the product with Macintosh Priority for print settings for Macintosh Change printer-driver settings for MacintoshSoftware for Macintosh Supported operating systems for MacintoshRemove software from Macintosh operating systems Software installation types for MacintoshSupported utilities for Macintosh Enww Use features in the Macintosh printer driver Create and use printing presets in MacintoshPrint Resize documents or print on a custom paper sizeUse watermarks Print multiple pages on one sheet of paper in MacintoshUse the Services menu ScanPrint on both sides of the page duplex printing Use automatic duplex printingFax HP LaserJet CM1312 fax/photo-card model only Scanning tasksPhoto Enww Connectivity Supported network operating systems USB connectionService name Description 2Network product discovery3Messaging and management 4IP addressingThat server View settings Change settingsNetwork configuration ConfigurationSet password Manual configurationAutomatic configuration IP addressLink speed setting IPv4 and IPv6 settingsEnww Paper and print media Understand paper and print media use Size Dimensions Tray Supported paper and print media sizes1Supported paper and print media sizes 2Supported envelopes and postcardsMedia type Weight Capacity1 Paper orientation Supported paper types and tray capacitySpecial paper or print media guidelines Media type Weight CapacityMedia type Load paper and print media TrayConfigure tray Enww Use product features Economy settings Archive printSelect fonts FontsPrint lists of available fonts Enww Print tasks Cancel a print job Use features in the Windows printer driver Open the printer driverUse printing shortcuts Set paper and quality optionsObtain support and product-status information Set document finishing optionsSet advanced printing options Printer Features section. b In the Print All Text as Black Change print-quality settingsPrint edge-to-edge originals Enww Copy Load originals Automatic document feeder ADF models onlyFlatbed scanner Cancel a copy job Use copyOne-touch copy Multiple copiesAdjust the default copy size Reduction/enlargement settingsReduce or enlarge copies Reduce or enlarge copies for the current jobChange the copy-collation setting for the current job Change the copy-collation settingChange the default copy-collation setting Copy settings Adjust the copy quality for the current jobColor copies or black and white copies Mono Copy qualityClean the scanner glass Adjust the lighter/darker contrast settingAdjust the default copy quality Adjust the lighter/darker setting for the current jobDefine custom copy settings Change the default media-size settingCopy onto media of different types and sizes Print or copy edge-to-edgeChange the default media-type setting Restore the copy-settings defaultsCopy a book photo card models only Copy photos Press Start Copy Set the multiple-page flatbed copy setting Copy mixed-size originalsDuplex two-sided copy jobs Copy two-sided documents manuallyEnww Color for Windows Manual color adjustment Manage colorAutomatic Print in GrayscaleSetting description Setting options Color themesNeutral Grays Edge ControlMatch colors using the HP Basic Color Match tool Match colorsMatch colors using View Custom Colors Select Install more softwareAdvanced color use Advanced color use Enww Scan Load originals for scanning Automatic document feeder ADF fax/photo-card modelUse scan Scan methodsUse the Scan To feature fax/photo-card model Set up the product Scan Menu buttonSet up destinations on the product Scan from the PCAdd destinations Scan to a file, e-mail, or software programDelete destinations Error Conditions Scanner Failures Cancel scanScan to a memory card Scan DetailsScan from the HP Scanning software Cancel scanMemory card failures Scanner resolution and color Scan settingsScan file format Resolution and color guidelines Setting Recommended useScan quality ColorScan a book photo card models only Scan a book photo card models only Scan a photo Fax fax models only Fax features Setup Install and connect the hardwareConnect to a telephone line Connect additional devicesSetup for stand-alone fax Set up fax with a telephone answering machineConfigure fax settings Use fax set-up wizard on the PCUse the Fax Set-Up Utility Use the control panel to set the fax time, date, and headerManage the phone book Use of common localized letters in fax headersDelete phone book Use phone-book data from other programsProgram Description Manage speed dials Special dialing symbols and optionsCreate and edit speed dials Manage group-dial entries Delete speed dialsCreate and edit group-dial entries Delete an individual from a group-dial entrySet fax polling Set the sound-volume settings Change fax settingsSend fax settings Set autoredial Set the dial-tone detectionSet the redial-on-busy option Set light/dark and resolution Set the redial-on-communication-error optionSet the default light/dark contrast setting Set resolution settingsSet the default resolution setting Set the default glass-size settingSet the resolution for the current fax job Set the billing-code setting Set tone-dialing or pulse-dialingSet billing codes Use billing codesReceive fax settings Use the rings-to-answer settingType of telephone line Recommended rings-to-answer setting Set or change number of rings-to-answerSet the answer mode Set fax forwardingSet up distinctive ring Use autoreduction for incoming faxesCreate stamp-received faxes Set the default fax reprint settingsBlock or unblock fax numbers Make an extension telephone available to receive faxes Use fax Cancel a faxFax software Delete faxes from memory Use fax on a DSL, PBX, ISDN, or VoIP systemVoIP Send a faxFax from the flatbed scanner Fax from the automatic document feeder ADF Manual dial faxing Dial manually with the automatic document feeder ADFDial manually with the flatbed scanner Send a fax to a group manually ad hoc faxingUse speed dials and group-dial entries Send a fax by using a speed dialRedial manually Send a fax by using a group-dial entry Send a fax from the software Windows XP or Vista Send a fax from the softwareSend a fax from the software Mac OS X Windows Send a delayed fax Send a fax by dialing from a downstream phoneUse access codes, credit cards, or calling cards Print a stored fax when private receive feature is onReceive a fax Reprint a faxReceive faxes when fax tones are audible on the phone line Solve fax problems Fax error messagesAlert and warning message tables 1Alert and warning messagesFax memory full Canceling recv Fax memory full Canceling sendFax recv. error Fax Send errorNo fax answer. Canceled send Fax storage is full. Unable to answer callInvalid entry No Dial ToneFax memory is retained when there is a loss of power Fax logs and reportsPrint all fax reports Print individual fax reportsSet the fax activity log to print automatically Set the fax error reportSet the fax confirmation report Set the fax-error-correction mode Change error correction and fax speedPerform a fax test Problems sending faxes Problem Cause SolutionChange the fax speed Fax test onStandard Problems receiving faxes Memory and then resumes answering Performance problems Photo Insert a memory card Insert and remove a memory card Enww Change memory card default settings Print individual photos from the memory card Print photos directly from the memory cardPrint a range of photos from the memory card Print a memory card thumbnail sheet Print all of the photos from the memory cardPrint and scan photos from a proof sheet Manage and maintain the product Description How to print Information pagesPCL, PCL 6, or PS font list Event logFax reports fax models only Reports onView the HP ToolboxFX HP ToolboxFXStatus Set up status alerts Set up e-mail alertsAlerts Product informationFax Receive FaxFax phone book Enww Help Fax send logFax receive log Junk FaxesEnww System Settings Device InformationPaper Handling Print QualityPrint Density Color CalibrationPaper Types Print Settings System setupService Device pollingNetwork Settings PostScriptFeatures Embedded Web serverUse HP Web Jetadmin software Security featuresTurn on password protection using the embedded Web server Turn on password protection from the control panelTurn on private receive feature Check supplies status by using the control panel Check supplies status by using HP ToolboxFXManage supplies Check and order suppliesStore supplies HP policy on non-HP suppliesHP fraud hotline Recycle suppliesReplace supplies Print cartridgeEnww Enww Clean the product Clean the paper pathClean the paper path from HP ToolboxFX Clean the paper path from the product control panelEnww Enww Clean the lid backing Clean the scanner glass Firmware updates Clean the exteriorEnww Problem solve Problem-solving checklist Step Verification step Possible problems Solutions NumberIs the power on? Does Ready appearDoes the product copy? Does the product receive a fax?Restore the factory-set defaults Does the product print from the computer?Does the product scan to the computer? Does the device recognize and print from a memory card?Control-panel messages 1Control-panel messagesScanner Error Fan Error, Turn off then onError Turn off then on Canceled copy. Clear documentComm. error Sender Csid Device error, press OKEngine Comm. Error Engine error, press OKInstall color cartridge Load Tray 1, Plain Size / CleaningNon-HP supply Installed Fit to Page on flatbed onlyClear jams Causes of jamsWhere to look for jams Clear jams from the ADF photo card models onlyEnww Enww Clear jams from the input-tray areas Clear jams from the output-bin Avoid repeated jams Solve image-quality problems Print problemsPrint quality problems General print quality issuesAaBbCc HP ToolboxFX on See HP ToolboxFX onService menu item Less paper Setting. See Control-panel menusPrint media on Load paper and print media onSolve issues with color documents Information pages on page 158. If noPrint-media guidelines Media-handling problemsSee Match colors on Solve print-media problems Paper and print media on Performance problemsPage. See Information pages on Copy problems Prevent copy problemsClick Set as Default Printer Open the Printers or Printers and FaxesImage problems See Clean the product onSee Paper and print media on Cartridge onPaper varies from side-to-side Turn the paper over See Load paper and print media Side to be scanned facing up Scan problems Solve scanned-image problemsProblem Cause Resolution and color onBe jammed. See Clear jams from the ADF Photo card models only onPrevent scan-quality problems Scan-quality problemsSolve scan-quality problems Are plugged in securely Fax problems Print-quality checklistManage and configure printer drivers Temporarily change print-quality settingsSolve direct-connection problems Solve connectivity problemsChange print-quality settings for all future jobs Resolve communication problems with the network Network problemsVerify that the product is on and online Enww Solve software problems Solve common Windows problemsSolve common Macintosh problems 2Problems with Mac OS X v10.3 and Mac OS XName, IP address, or Rendezvous or Bonjour host name Solve PostScript PS errors Software troubleshootingHardware troubleshooting Issue Cause Solution3PS errors Supplies and accessories Order parts, accessories, and supplies Order through service or support providersOrder directly from HP Order directly through the HP ToolboxFX softwareCable and interface accessories Part numbersSupplies User-replaceable partsEnww Service and support Hewlett-Packard limited warranty statementCustomer self repair warranty service Print cartridge limited warranty statement Customer support Repacking the device To repack the deviceEnww Specifications Electrical specifications Physical specificationsPower consumption Environmental specifications Table C-4Environmental specifications1Acoustic emissions Table C-5Acoustic emissionsEnww Regulatory information FCC regulations Environmental product stewardship programPlastics HP LaserJet print suppliesReturn and recycling instructions United States and Puerto RicoPaper Material restrictionsNon-US returns HP Color LaserJet CM1312 MFP SeriesMaterial Safety Data Sheet Msds For more information Telephone Consumer Protection Act United States Additional statements for telecom fax productsIC CS-03 requirements Additional statements for telecom fax products Declaration of conformity HP LaserJet CM1312HP LaserJet CM1312nfi Declaration of ConformityDeclaration of conformity Laser safety Country/region specific statementsCanadian DOC regulations EMI statement Korea Laser statement for FinlandSubstances table China 六价铬 CrVI 溴溴苯 PBBEnww Index ADFEnww Enww Enww Printing directly from the memory Enww Unix TCP/IP Msds Enww Page CC430-90975* *CC430-90975