Table 15-1Control-panel messages (continued)

Control panel message

Description

Recommended action

 

 

 

Fit to Page on flatbed only

The copy reduce/enlarge feature (called "Fit

 

to Page") applies only to copies made from

 

the flatbed scanner.

Use the flatbed or select another reduction/ enlargement setting.

Install [color] cartridge

One of the color cartridges is not installed with

Install the indicated color cartridge.

 

the door closed.

 

 

 

 

Invalid driver Press OK

You are using the incorrect printer driver.

Select the printer driver that is appropriate for

 

 

your product.

 

 

 

Invalid entry

Invalid data or response.

Correct the entry.

 

 

 

Jam in (area), Open door and clear jam

There is a paper jam in the print paper path

Clear the jam from the area indicated on the

 

or output bin.

product control panel, and then follow the

 

 

control panel instructions. See Clear jams

 

 

on page 195.

 

 

 

Jam in Tray 1, Clear jam and then press

The product has detected a jam in tray 1.

Clear the jam from tray 1, and then follow the

OK

 

control panel instructions. See Clear jams

 

 

on page 195.

 

 

 

Load paper

Out of paper in all available trays.

Load paper in trays.

 

 

 

Load Tray 1 <TYPE> <SIZE>, Press OK to

Device is processing a job, but no trays

Load paper in the correct orientation.

use available media

match.

Press OK to use existing tray settings.

 

 

 

 

 

Load Tray 1, <PLAIN> <SIZE> / Cleaning

Cleaning mode paper prompt.

Load a clean sheet of paper in the correct

mode, OK to start

 

orientation, then press OK to begin the

 

 

cleaning procedures.

 

 

 

Manual Duplex Load Tray 1, Press OK

Manual duplex mode.

Load paper in the correct orientation.

 

 

 

Manual feed <SIZE> <TYPE>, Press OK to

Print Manual Feed mode.

Load paper into tray 1.

use available media

 

 

 

 

 

Memory is low Try again later

The product does not have enough memory

Wait until the current job is finished before

 

to start a new job.

starting a new job.

 

 

Turn the product off and then on to clear the

 

 

memory.

 

 

 

Memory is low. Press OK

The product memory has been almost

Press Cancel to clear the error.

 

completely filled.

Break the job into smaller jobs that contain

 

 

 

 

fewer pages.

 

 

Turn the product off and then on to clear the

 

 

memory.

 

 

 

Memory low Only 1 copy made. Press OK

The product does not have enough memory

Break the job into smaller jobs that contain

to continue.

to complete the collated copy job.

fewer pages.

 

 

Turn the product off and then on to clear the

 

 

memory.

 

 

 

Misprint, Press OK

Feed delay misprint.

Verify that paper is loaded in the input tray.

 

 

Reload paper.

Non-HP supply Installed

A new supply has been installed that is not

 

made by HP. This message is appears for

 

several seconds, and then the product

 

returns to the Ready state.

If you believe you purchased an HP supply, please call the HP fraud hotline at

1-877-219-3183. Service or repairs that are required as a result of using non-HP supplies is not covered under HP warranty.

194 Chapter 15 Problem solve

ENWW

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HP CM1312nfi MFP Fit to Page on flatbed only, Install color cartridge, Invalid driver Press OK, Load paper, To continue