HP Color LaserJet CM1312 MFP Series
Page
 HP Color LaserJet CM1312 MFP Series
 Trademark Credits
Copyright and License
 Table of contents
 Use the product with Macintosh
Use product features
Connectivity
Paper and print media
 Copy
Print tasks
Color for Windows
 Fax fax models only
Scan
 Photo
Problem solve
Manage and maintain the product
 Appendix B Service and support
Appendix a Supplies and accessories
Appendix C Specifications
 253
Appendix D Regulatory information
 Enww
 Product basics
 Product comparison
Product is available in the following configurations
 Product features
 HP LaserJet CM1312 mfp front view
Product walkaround
HP LaserJet CM1312 mfp back view
 HP LaserJet CM1312 fax/photo-card model front view
 Interface ports
HP LaserJet CM1312 fax/photo-card model Back view
 Control panel
 Control-panel walkaround
Copy Features button access the Copy menu
HP LaserJet CM1312 control panel
Liquid Crystal Display OK button and navigation arrows
 HP LaserJet CM1312 fax/photo-card model control panel
 1Copy setup menu
Control-panel Setup menu
Control-panel menus
Use the control-panel menus
 Values range from 1 to 11 with 6 being the default no
Sharpen Default sharpen setting for copies. Possible values
Values can be set for each of the following settings
Background Removal
 2Reports menu
3Photo setup menu
 Menu Item Sub-menu item Description Default output Color
4Fax setup menu fax models only
Question using the arrow keys
Menu Item Sub-menu item Description Fax Set-up Utility
 Answer mode Automatic
Basic setup Time/Date
Fax Header Your fax number
Company name
 On multiple pages
 5System setup menu
 Legal Default paper type Lists available
Paper setup Default paper size Letter
Cancel
Does not specify a size
 Adjust Alignment Print Test
After Power On
Adjust Tray
Volume Settings Alarm volume Soft
 6Service menu
 7Network configuration menu
 Enww
 Send Send a fax
Fax Resolution Standard Fine
Redial
Send fax later
 8Fax Menu
 Navigate through the photos
 9Photo Menu
 10Copy Menu
 Software for Windows
 Supported operating systems for Windows
Full software installation Print and scan driver
Supported printer drivers for Windows
HP Universal Print Driver UPD
 Upd
UPD installation modes
 Select the correct printer driver for Windows
 Change printer-driver settings for Windows
Priority for print settings
Printers and Other Hardware
Printer
 Remove software for Windows
Software installation types for Windows
 Supported utilities for Windows
HP Web Jetadmin web only
HP ToolboxFX
Embedded Web server
 Software
Software for other operating systems
 Use the product with Macintosh
 Change printer-driver settings for Macintosh
Priority for print settings for Macintosh
Software for Macintosh
Supported operating systems for Macintosh
 Remove software from Macintosh operating systems
Software installation types for Macintosh
Supported utilities for Macintosh
 Enww
 Create and use printing presets in Macintosh
Use features in the Macintosh printer driver
Print
Resize documents or print on a custom paper size
 Print multiple pages on one sheet of paper in Macintosh
Use watermarks
 Scan
Use the Services menu
Print on both sides of the page duplex printing
Use automatic duplex printing
 Scanning tasks
Fax HP LaserJet CM1312 fax/photo-card model only
 Photo
 Enww
 Connectivity
 USB connection
Supported network operating systems
 2Network product discovery
Service name Description
3Messaging and management
4IP addressing
 That server
 Change settings
View settings
Network configuration
Configuration
 Manual configuration
Set password
Automatic configuration
IP address
 IPv4 and IPv6 settings
Link speed setting
 Enww
 Paper and print media
 Understand paper and print media use
 Supported paper and print media sizes
Size Dimensions Tray
1Supported paper and print media sizes
2Supported envelopes and postcards
 Supported paper types and tray capacity
Media type Weight Capacity1 Paper orientation
 Special paper or print media guidelines
Media type Weight Capacity
Media type
 Tray
Load paper and print media
 Configure tray
 Enww
 Use product features
 Archive print
Economy settings
 Select fonts
Fonts
Print lists of available fonts
 Enww
 Print tasks
 Cancel a print job
 Open the printer driver
Use features in the Windows printer driver
Use printing shortcuts
Set paper and quality options
 Obtain support and product-status information
Set document finishing options
Set advanced printing options
 Printer Features section. b In the Print All Text as Black
Change print-quality settings
Print edge-to-edge originals
 Enww
 Copy
 Automatic document feeder ADF models only
Load originals
 Flatbed scanner
 Use copy
Cancel a copy job
One-touch copy
Multiple copies
 Reduction/enlargement settings
Adjust the default copy size
Reduce or enlarge copies
Reduce or enlarge copies for the current job
 Change the copy-collation setting for the current job
Change the copy-collation setting
Change the default copy-collation setting
 Adjust the copy quality for the current job
Copy settings
Color copies or black and white copies Mono
Copy quality
 Adjust the lighter/darker contrast setting
Clean the scanner glass
Adjust the default copy quality
Adjust the lighter/darker setting for the current job
 Change the default media-size setting
Define custom copy settings
Copy onto media of different types and sizes
Print or copy edge-to-edge
 Change the default media-type setting
Restore the copy-settings defaults
Copy a book photo card models only
 Copy photos
 Press Start Copy
 Copy mixed-size originals
Set the multiple-page flatbed copy setting
Duplex two-sided copy jobs
Copy two-sided documents manually
 Enww
 Color for Windows
 Manage color
Manual color adjustment
Automatic
Print in Grayscale
 Color themes
Setting description Setting options
Neutral Grays
Edge Control
 Match colors
Match colors using the HP Basic Color Match tool
 Select Install more software
Match colors using View Custom Colors
 Advanced color use
 Advanced color use
 Enww
 Scan
 Automatic document feeder ADF fax/photo-card model
Load originals for scanning
 Scan methods
Use scan
 Set up the product Scan Menu button
Use the Scan To feature fax/photo-card model
Set up destinations on the product
Scan from the PC
 Add destinations
Scan to a file, e-mail, or software program
Delete destinations
 Cancel scan
Error Conditions Scanner Failures
Scan to a memory card
Scan Details
 Scan from the HP Scanning software
Cancel scan
Memory card failures
 Scanner resolution and color
Scan settings
Scan file format
 Setting Recommended use
Resolution and color guidelines
Scan quality
Color
 Scan a book photo card models only
 Scan a book photo card models only
 Scan a photo
 Fax fax models only
 Fax features
 Install and connect the hardware
Setup
Connect to a telephone line
Connect additional devices
 Set up fax with a telephone answering machine
Setup for stand-alone fax
 Use fax set-up wizard on the PC
Configure fax settings
Use the Fax Set-Up Utility
Use the control panel to set the fax time, date, and header
 Use of common localized letters in fax headers
Manage the phone book
 Delete phone book
Use phone-book data from other programs
Program Description
 Manage speed dials
Special dialing symbols and options
Create and edit speed dials
 Delete speed dials
Manage group-dial entries
Create and edit group-dial entries
Delete an individual from a group-dial entry
 Set fax polling
 Set the sound-volume settings
Change fax settings
Send fax settings
 Set autoredial
Set the dial-tone detection
Set the redial-on-busy option
 Set the redial-on-communication-error option
Set light/dark and resolution
Set the default light/dark contrast setting
Set resolution settings
 Set the default resolution setting
Set the default glass-size setting
Set the resolution for the current fax job
 Set tone-dialing or pulse-dialing
Set the billing-code setting
Set billing codes
Use billing codes
 Use the rings-to-answer setting
Receive fax settings
Type of telephone line Recommended rings-to-answer setting
Set or change number of rings-to-answer
 Set fax forwarding
Set the answer mode
 Use autoreduction for incoming faxes
Set up distinctive ring
 Create stamp-received faxes
Set the default fax reprint settings
Block or unblock fax numbers
 Make an extension telephone available to receive faxes
 Use fax
Cancel a fax
Fax software
 Use fax on a DSL, PBX, ISDN, or VoIP system
Delete faxes from memory
 VoIP
Send a fax
Fax from the flatbed scanner
 Fax from the automatic document feeder ADF
 Dial manually with the automatic document feeder ADF
Manual dial faxing
 Send a fax to a group manually ad hoc faxing
Dial manually with the flatbed scanner
 Use speed dials and group-dial entries
Send a fax by using a speed dial
Redial manually
 Send a fax by using a group-dial entry
 Send a fax from the software Windows XP or Vista
Send a fax from the software
Send a fax from the software Mac OS X
 Windows
 Send a fax by dialing from a downstream phone
Send a delayed fax
 Print a stored fax when private receive feature is on
Use access codes, credit cards, or calling cards
Receive a fax
Reprint a fax
 Receive faxes when fax tones are audible on the phone line
 Fax error messages
Solve fax problems
Alert and warning message tables
1Alert and warning messages
 Fax memory full Canceling send
Fax memory full Canceling recv
Fax recv. error
Fax Send error
 Fax storage is full. Unable to answer call
No fax answer. Canceled send
Invalid entry
No Dial Tone
 Fax logs and reports
Fax memory is retained when there is a loss of power
Print all fax reports
Print individual fax reports
 Set the fax activity log to print automatically
Set the fax error report
Set the fax confirmation report
 Set the fax-error-correction mode
Change error correction and fax speed
Perform a fax test
 Problem Cause Solution
Problems sending faxes
Change the fax speed
Fax test on
 Standard
 Problems receiving faxes
 Memory and then resumes answering
 Performance problems
 Photo
 Insert a memory card
 Insert and remove a memory card
 Enww
 Change memory card default settings
 Print individual photos from the memory card
Print photos directly from the memory card
Print a range of photos from the memory card
 Print all of the photos from the memory card
Print a memory card thumbnail sheet
 Print and scan photos from a proof sheet
 Manage and maintain the product
 Information pages
Description How to print
PCL, PCL 6, or PS font list
Event log
 Reports on
Fax reports fax models only
 View the HP ToolboxFX
HP ToolboxFX
Status
 Set up e-mail alerts
Set up status alerts
Alerts
Product information
 Fax Receive
Fax
Fax phone book
 Enww
 Fax send log
Help
Fax receive log
Junk Faxes
 Enww
 Device Information
System Settings
 Print Quality
Paper Handling
Print Density
Color Calibration
 Paper Types
 System setup
Print Settings
Service
Device polling
 PostScript
Network Settings
 Embedded Web server
Features
 Security features
Use HP Web Jetadmin software
Turn on password protection using the embedded Web server
Turn on password protection from the control panel
 Turn on private receive feature
 Check supplies status by using HP ToolboxFX
Check supplies status by using the control panel
Manage supplies
Check and order supplies
 HP policy on non-HP supplies
Store supplies
HP fraud hotline
Recycle supplies
 Print cartridge
Replace supplies
 Enww
 Enww
 Clean the paper path
Clean the product
 Clean the paper path from the product control panel
Clean the paper path from HP ToolboxFX
 Enww
 Enww
 Clean the lid backing
 Clean the scanner glass
 Clean the exterior
Firmware updates
 Enww
 Problem solve
 Step Verification step Possible problems Solutions Number
Problem-solving checklist
Is the power on?
Does Ready appear
 Does the product receive a fax?
Does the product copy?
 Does the product print from the computer?
Restore the factory-set defaults
Does the product scan to the computer?
Does the device recognize and print from a memory card?
 1Control-panel messages
Control-panel messages
 Fan Error, Turn off then on
Scanner Error
Error Turn off then on
Canceled copy. Clear document
 Device error, press OK
Comm. error Sender Csid
Engine Comm. Error
Engine error, press OK
 Load Tray 1, Plain Size / Cleaning
Install color cartridge
Non-HP supply Installed
Fit to Page on flatbed only
 Causes of jams
Clear jams
 Clear jams from the ADF photo card models only
Where to look for jams
 Enww
 Enww
 Clear jams from the input-tray areas
 Clear jams from the output-bin
 Avoid repeated jams
 Print problems
Solve image-quality problems
Print quality problems
General print quality issues
 AaBbCc
 See HP ToolboxFX on
HP ToolboxFX on
 Setting. See Control-panel menus
Service menu item Less paper
Print media on
Load paper and print media on
 Information pages on page 158. If no
Solve issues with color documents
 Print-media guidelines
Media-handling problems
See Match colors on
 Solve print-media problems
 Paper and print media on
Performance problems
Page. See Information pages on
 Prevent copy problems
Copy problems
Click Set as Default Printer
Open the Printers or Printers and Faxes
 See Clean the product on
Image problems
See Paper and print media on
Cartridge on
 Paper varies from side-to-side Turn the paper over
 See Load paper and print media
 Side to be scanned facing up
 Solve scanned-image problems
Scan problems
Problem Cause
Resolution and color on
 Photo card models only on
Be jammed. See Clear jams from the ADF
 Prevent scan-quality problems
Scan-quality problems
Solve scan-quality problems
 Are plugged in securely
 Print-quality checklist
Fax problems
Manage and configure printer drivers
Temporarily change print-quality settings
 Solve direct-connection problems
Solve connectivity problems
Change print-quality settings for all future jobs
 Resolve communication problems with the network
Network problems
Verify that the product is on and online
 Enww
 Solve common Windows problems
Solve software problems
Solve common Macintosh problems
2Problems with Mac OS X v10.3 and Mac OS X
 Name, IP address, or Rendezvous or Bonjour host name
 Software troubleshooting
Solve PostScript PS errors
Hardware troubleshooting
Issue Cause Solution
 3PS errors
 Supplies and accessories
 Order through service or support providers
Order parts, accessories, and supplies
Order directly from HP
Order directly through the HP ToolboxFX software
 Part numbers
Cable and interface accessories
Supplies
User-replaceable parts
 Enww
 Hewlett-Packard limited warranty statement
Service and support
 Customer self repair warranty service
 Print cartridge limited warranty statement
 Customer support
 To repack the device
Repacking the device
 Enww
 Specifications
 Electrical specifications
Physical specifications
Power consumption
 Table C-4Environmental specifications1
Environmental specifications
Acoustic emissions
Table C-5Acoustic emissions
 Enww
 Regulatory information
 Environmental product stewardship program
FCC regulations
 HP LaserJet print supplies
Plastics
Return and recycling instructions
United States and Puerto Rico
 Material restrictions
Paper
Non-US returns
HP Color LaserJet CM1312 MFP Series
 Material Safety Data Sheet Msds For more information
 Telephone Consumer Protection Act United States
Additional statements for telecom fax products
IC CS-03 requirements
 Additional statements for telecom fax products
 HP LaserJet CM1312
Declaration of conformity
HP LaserJet CM1312nfi
Declaration of Conformity
 Declaration of conformity
 Country/region specific statements
Laser safety
Canadian DOC regulations
EMI statement Korea Laser statement for Finland
 六价 铬 CrVI 溴溴 苯 PBB
Substances table China
 Enww
 ADF
Index
 Enww
 Enww
 Enww
 Printing directly from the memory
 Enww
 Unix
 TCP/IP
 Msds
 Enww
Page
 CC430-90975* *CC430-90975