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HP CM1312nfi MFP manual Manage and maintain the product

Models: CM1312nfi MFP CM1312

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14 Manage and maintain the product

●Information pages

●HP ToolboxFX

●Embedded Web server

●Use HP Web Jetadmin software

●Security features

●Manage supplies

ENWW

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HP CM1312nfi MFP manual Manage and maintain the product

Contents

HP Color LaserJet CM1312 MFP Series Page HP Color LaserJet CM1312 MFP Series Trademark Credits Copyright and LicenseTable of contents Use the product with Macintosh Use product featuresConnectivity Paper and print mediaCopy Print tasksColor for Windows Fax fax models only ScanPhoto Problem solveManage and maintain the product Appendix B Service and support Appendix a Supplies and accessoriesAppendix C Specifications 253 Appendix D Regulatory informationEnww Product basics Product comparison Product is available in the following configurationsProduct features HP LaserJet CM1312 mfp front view Product walkaroundHP LaserJet CM1312 mfp back view HP LaserJet CM1312 fax/photo-card model front view Interface ports HP LaserJet CM1312 fax/photo-card model Back viewControl panel Control-panel walkaround Copy Features button access the Copy menuHP LaserJet CM1312 control panel Liquid Crystal Display OK button and navigation arrowsHP LaserJet CM1312 fax/photo-card model control panel 1Copy setup menu Control-panel Setup menuControl-panel menus Use the control-panel menusValues range from 1 to 11 with 6 being the default no Sharpen Default sharpen setting for copies. Possible valuesValues can be set for each of the following settings Background Removal2Reports menu 3Photo setup menuMenu Item Sub-menu item Description Default output Color 4Fax setup menu fax models onlyQuestion using the arrow keys Menu Item Sub-menu item Description Fax Set-up UtilityAnswer mode Automatic Basic setup Time/DateFax Header Your fax number Company nameOn multiple pages 5System setup menu Legal Default paper type Lists available Paper setup Default paper size LetterCancel Does not specify a sizeAdjust Alignment Print Test After Power OnAdjust Tray Volume Settings Alarm volume Soft6Service menu 7Network configuration menu Enww Send Send a fax Fax Resolution Standard FineRedial Send fax later8Fax Menu Navigate through the photos 9Photo Menu 10Copy Menu Software for Windows Supported operating systems for Windows Full software installation Print and scan driverSupported printer drivers for Windows HP Universal Print Driver UPDUpd UPD installation modesSelect the correct printer driver for Windows Change printer-driver settings for Windows Priority for print settingsPrinters and Other Hardware PrinterRemove software for Windows Software installation types for WindowsSupported utilities for Windows HP Web Jetadmin web onlyHP ToolboxFX Embedded Web serverSoftware Software for other operating systemsUse the product with Macintosh Change printer-driver settings for Macintosh Priority for print settings for MacintoshSoftware for Macintosh Supported operating systems for MacintoshRemove software from Macintosh operating systems Software installation types for MacintoshSupported utilities for Macintosh Enww Create and use printing presets in Macintosh Use features in the Macintosh printer driverPrint Resize documents or print on a custom paper sizePrint multiple pages on one sheet of paper in Macintosh Use watermarksScan Use the Services menuPrint on both sides of the page duplex printing Use automatic duplex printingScanning tasks Fax HP LaserJet CM1312 fax/photo-card model onlyPhoto Enww Connectivity USB connection Supported network operating systems2Network product discovery Service name Description3Messaging and management 4IP addressingThat server Change settings View settingsNetwork configuration ConfigurationManual configuration Set passwordAutomatic configuration IP addressIPv4 and IPv6 settings Link speed settingEnww Paper and print media Understand paper and print media use Supported paper and print media sizes Size Dimensions Tray1Supported paper and print media sizes 2Supported envelopes and postcardsSupported paper types and tray capacity Media type Weight Capacity1 Paper orientationSpecial paper or print media guidelines Media type Weight CapacityMedia type Tray Load paper and print mediaConfigure tray Enww Use product features Archive print Economy settingsSelect fonts FontsPrint lists of available fonts Enww Print tasks Cancel a print job Open the printer driver Use features in the Windows printer driverUse printing shortcuts Set paper and quality optionsObtain support and product-status information Set document finishing optionsSet advanced printing options Printer Features section. b In the Print All Text as Black Change print-quality settingsPrint edge-to-edge originals Enww Copy Automatic document feeder ADF models only Load originalsFlatbed scanner Use copy Cancel a copy jobOne-touch copy Multiple copiesReduction/enlargement settings Adjust the default copy sizeReduce or enlarge copies Reduce or enlarge copies for the current jobChange the copy-collation setting for the current job Change the copy-collation settingChange the default copy-collation setting Adjust the copy quality for the current job Copy settingsColor copies or black and white copies Mono Copy qualityAdjust the lighter/darker contrast setting Clean the scanner glassAdjust the default copy quality Adjust the lighter/darker setting for the current jobChange the default media-size setting Define custom copy settingsCopy onto media of different types and sizes Print or copy edge-to-edgeChange the default media-type setting Restore the copy-settings defaultsCopy a book photo card models only Copy photos Press Start Copy Copy mixed-size originals Set the multiple-page flatbed copy settingDuplex two-sided copy jobs Copy two-sided documents manuallyEnww Color for Windows Manage color Manual color adjustmentAutomatic Print in GrayscaleColor themes Setting description Setting optionsNeutral Grays Edge ControlMatch colors Match colors using the HP Basic Color Match toolSelect Install more software Match colors using View Custom ColorsAdvanced color use Advanced color use Enww Scan Automatic document feeder ADF fax/photo-card model Load originals for scanningScan methods Use scanSet up the product Scan Menu button Use the Scan To feature fax/photo-card modelSet up destinations on the product Scan from the PCAdd destinations Scan to a file, e-mail, or software programDelete destinations Cancel scan Error Conditions Scanner FailuresScan to a memory card Scan DetailsScan from the HP Scanning software Cancel scanMemory card failures Scanner resolution and color Scan settingsScan file format Setting Recommended use Resolution and color guidelinesScan quality ColorScan a book photo card models only Scan a book photo card models only Scan a photo Fax fax models only Fax features Install and connect the hardware SetupConnect to a telephone line Connect additional devicesSet up fax with a telephone answering machine Setup for stand-alone faxUse fax set-up wizard on the PC Configure fax settingsUse the Fax Set-Up Utility Use the control panel to set the fax time, date, and headerUse of common localized letters in fax headers Manage the phone bookDelete phone book Use phone-book data from other programsProgram Description Manage speed dials Special dialing symbols and optionsCreate and edit speed dials Delete speed dials Manage group-dial entriesCreate and edit group-dial entries Delete an individual from a group-dial entrySet fax polling Set the sound-volume settings Change fax settingsSend fax settings Set autoredial Set the dial-tone detectionSet the redial-on-busy option Set the redial-on-communication-error option Set light/dark and resolutionSet the default light/dark contrast setting Set resolution settingsSet the default resolution setting Set the default glass-size settingSet the resolution for the current fax job Set tone-dialing or pulse-dialing Set the billing-code settingSet billing codes Use billing codesUse the rings-to-answer setting Receive fax settingsType of telephone line Recommended rings-to-answer setting Set or change number of rings-to-answerSet fax forwarding Set the answer modeUse autoreduction for incoming faxes Set up distinctive ringCreate stamp-received faxes Set the default fax reprint settingsBlock or unblock fax numbers Make an extension telephone available to receive faxes Use fax Cancel a faxFax software Use fax on a DSL, PBX, ISDN, or VoIP system Delete faxes from memoryVoIP Send a faxFax from the flatbed scanner Fax from the automatic document feeder ADF Dial manually with the automatic document feeder ADF Manual dial faxingSend a fax to a group manually ad hoc faxing Dial manually with the flatbed scannerUse speed dials and group-dial entries Send a fax by using a speed dialRedial manually Send a fax by using a group-dial entry Send a fax from the software Windows XP or Vista Send a fax from the softwareSend a fax from the software Mac OS X Windows Send a fax by dialing from a downstream phone Send a delayed faxPrint a stored fax when private receive feature is on Use access codes, credit cards, or calling cardsReceive a fax Reprint a faxReceive faxes when fax tones are audible on the phone line Fax error messages Solve fax problemsAlert and warning message tables 1Alert and warning messagesFax memory full Canceling send Fax memory full Canceling recvFax recv. error Fax Send errorFax storage is full. Unable to answer call No fax answer. Canceled sendInvalid entry No Dial ToneFax logs and reports Fax memory is retained when there is a loss of powerPrint all fax reports Print individual fax reportsSet the fax activity log to print automatically Set the fax error reportSet the fax confirmation report Set the fax-error-correction mode Change error correction and fax speedPerform a fax test Problem Cause Solution Problems sending faxesChange the fax speed Fax test onStandard Problems receiving faxes Memory and then resumes answering Performance problems Photo Insert a memory card Insert and remove a memory card Enww Change memory card default settings Print individual photos from the memory card Print photos directly from the memory cardPrint a range of photos from the memory card Print all of the photos from the memory card Print a memory card thumbnail sheetPrint and scan photos from a proof sheet Manage and maintain the product Information pages Description How to printPCL, PCL 6, or PS font list Event logReports on Fax reports fax models onlyView the HP ToolboxFX HP ToolboxFXStatus Set up e-mail alerts Set up status alertsAlerts Product informationFax Receive FaxFax phone book Enww Fax send log HelpFax receive log Junk FaxesEnww Device Information System SettingsPrint Quality Paper HandlingPrint Density Color CalibrationPaper Types System setup Print SettingsService Device pollingPostScript Network SettingsEmbedded Web server FeaturesSecurity features Use HP Web Jetadmin softwareTurn on password protection using the embedded Web server Turn on password protection from the control panelTurn on private receive feature Check supplies status by using HP ToolboxFX Check supplies status by using the control panelManage supplies Check and order suppliesHP policy on non-HP supplies Store suppliesHP fraud hotline Recycle suppliesPrint cartridge Replace suppliesEnww Enww Clean the paper path Clean the productClean the paper path from the product control panel Clean the paper path from HP ToolboxFXEnww Enww Clean the lid backing Clean the scanner glass Clean the exterior Firmware updatesEnww Problem solve Step Verification step Possible problems Solutions Number Problem-solving checklistIs the power on? Does Ready appearDoes the product receive a fax? Does the product copy?Does the product print from the computer? Restore the factory-set defaultsDoes the product scan to the computer? Does the device recognize and print from a memory card?1Control-panel messages Control-panel messagesFan Error, Turn off then on Scanner ErrorError Turn off then on Canceled copy. Clear documentDevice error, press OK Comm. error Sender CsidEngine Comm. Error Engine error, press OKLoad Tray 1, Plain Size / Cleaning Install color cartridgeNon-HP supply Installed Fit to Page on flatbed onlyCauses of jams Clear jamsClear jams from the ADF photo card models only Where to look for jamsEnww Enww Clear jams from the input-tray areas Clear jams from the output-bin Avoid repeated jams Print problems Solve image-quality problemsPrint quality problems General print quality issuesAaBbCc See HP ToolboxFX on HP ToolboxFX onSetting. See Control-panel menus Service menu item Less paperPrint media on Load paper and print media onInformation pages on page 158. If no Solve issues with color documentsPrint-media guidelines Media-handling problemsSee Match colors on Solve print-media problems Paper and print media on Performance problemsPage. See Information pages on Prevent copy problems Copy problemsClick Set as Default Printer Open the Printers or Printers and FaxesSee Clean the product on Image problemsSee Paper and print media on Cartridge onPaper varies from side-to-side Turn the paper over See Load paper and print media Side to be scanned facing up Solve scanned-image problems Scan problemsProblem Cause Resolution and color onPhoto card models only on Be jammed. See Clear jams from the ADFPrevent scan-quality problems Scan-quality problemsSolve scan-quality problems Are plugged in securely Print-quality checklist Fax problemsManage and configure printer drivers Temporarily change print-quality settingsSolve direct-connection problems Solve connectivity problemsChange print-quality settings for all future jobs Resolve communication problems with the network Network problemsVerify that the product is on and online Enww Solve common Windows problems Solve software problemsSolve common Macintosh problems 2Problems with Mac OS X v10.3 and Mac OS XName, IP address, or Rendezvous or Bonjour host name Software troubleshooting Solve PostScript PS errorsHardware troubleshooting Issue Cause Solution3PS errors Supplies and accessories Order through service or support providers Order parts, accessories, and suppliesOrder directly from HP Order directly through the HP ToolboxFX softwarePart numbers Cable and interface accessoriesSupplies User-replaceable partsEnww Hewlett-Packard limited warranty statement Service and supportCustomer self repair warranty service Print cartridge limited warranty statement Customer support To repack the device Repacking the deviceEnww Specifications Electrical specifications Physical specificationsPower consumption Table C-4Environmental specifications1 Environmental specificationsAcoustic emissions Table C-5Acoustic emissionsEnww Regulatory information Environmental product stewardship program FCC regulationsHP LaserJet print supplies PlasticsReturn and recycling instructions United States and Puerto RicoMaterial restrictions PaperNon-US returns HP Color LaserJet CM1312 MFP SeriesMaterial Safety Data Sheet Msds For more information Telephone Consumer Protection Act United States Additional statements for telecom fax productsIC CS-03 requirements Additional statements for telecom fax products HP LaserJet CM1312 Declaration of conformityHP LaserJet CM1312nfi Declaration of ConformityDeclaration of conformity Country/region specific statements Laser safetyCanadian DOC regulations EMI statement Korea Laser statement for Finland六价铬 CrVI 溴溴苯 PBB Substances table ChinaEnww ADF IndexEnww Enww Enww Printing directly from the memory Enww Unix TCP/IP Msds Enww Page CC430-90975* *CC430-90975