HP CM1312nfi MFP manual AaBbCc

Problem Cause Solution

Vertical streaks or bands appear on the page.

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One or more print cartridges might be	Print the Supplies status page to check
defective.	the remaining life. See Information pages
	on page 158.
	Replace any low print cartridges. See
	Print cartridge on page 176.
The product is set to override the	Replace any low print cartridges. See
Replace [color] cartridge message and	Print cartridge on page 176.
to continue printing.

The amount of background toner shading becomes unacceptable.

Very dry (low humidity) conditions can	Check the device environment.
increase the amount of background
shading.
One or more print cartridges might be	Replace any low print cartridges. See
defective.	Print cartridge on page 176.
The product is set to override the	Replace any low print cartridges. See
Replace [color] cartridge message and	Print cartridge on page 176.
to continue printing.

Toner smears appear on the media.

The media might not meet HP	Use media that meets HP specifications.
specifications.
If toner smears appear on the leading	Clean the media guides.
edge of the paper, the media guides are	Clean the paper path. See Clean the
dirty, or debris has accumulated in the
print path.	product on page 179.

The toner smears easily when touched. The device is not set to print on the type of media on which you want to print.

In the printer driver, select the Paper tab and set Type is to match the type of media on which you are printing. Print speed might be slower if you are using heavy paper.

The media might not meet HP	Use media that meets HP specifications.
specifications.
The paper path might need cleaning.	Clean the paper path. See Clean the
	product on page 179.

ENWW Solve image-quality problems 203