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HP CM1312nfi MFP manual Repacking the device, To repack the device

Models: CM1312nfi MFP CM1312

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Repacking the device

If HP Support determines that your device needs to be returned to HP for repair, follow the steps below to repack the device before shipping it.

CAUTION: Shipping damage as a result of inadequate packing is the customer’s responsibility.

To repack the device

1.Remove and retain the print cartridge.

CAUTION: It is extremely important to remove the print cartridge before shipping the device. A print cartridge that remains in the device during shipping will leak and entirely cover the device engine and other parts with toner.

To prevent damage to the print cartridge, avoid touching the roller on it, and store the print cartridge in its original packing material or so that it is not exposed to light.

2.Remove and retain the power cable, interface cable, and optional accessories.

3.If possible, include print samples and 50 to 100 sheets of paper or other print media that did not print correctly.

4.In the U.S., call HP Support to request new packing material. In other areas, use the original packing material, if possible. Hewlett-Packard recommends insuring the equipment for shipment.

ENWW	Repacking the device 235

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HP CM1312nfi MFP manual Repacking the device, To repack the device

Contents

HP Color LaserJet CM1312 MFP Series Page HP Color LaserJet CM1312 MFP Series Trademark Credits Copyright and LicenseTable of contents Paper and print media Use product featuresUse the product with Macintosh ConnectivityCopy Print tasksColor for Windows Fax fax models only ScanPhoto Problem solveManage and maintain the product Appendix B Service and support Appendix a Supplies and accessoriesAppendix C Specifications 253 Appendix D Regulatory informationEnww Product basics Product comparison Product is available in the following configurationsProduct features HP LaserJet CM1312 mfp front view Product walkaroundHP LaserJet CM1312 mfp back view HP LaserJet CM1312 fax/photo-card model front view Interface ports HP LaserJet CM1312 fax/photo-card model Back viewControl panel Liquid Crystal Display OK button and navigation arrows Copy Features button access the Copy menuControl-panel walkaround HP LaserJet CM1312 control panelHP LaserJet CM1312 fax/photo-card model control panel Use the control-panel menus Control-panel Setup menu1Copy setup menu Control-panel menusBackground Removal Sharpen Default sharpen setting for copies. Possible valuesValues range from 1 to 11 with 6 being the default no Values can be set for each of the following settings2Reports menu 3Photo setup menuMenu Item Sub-menu item Description Fax Set-up Utility 4Fax setup menu fax models onlyMenu Item Sub-menu item Description Default output Color Question using the arrow keysCompany name Basic setup Time/DateAnswer mode Automatic Fax Header Your fax numberOn multiple pages 5System setup menu Does not specify a size Paper setup Default paper size LetterLegal Default paper type Lists available CancelVolume Settings Alarm volume Soft After Power OnAdjust Alignment Print Test Adjust Tray6Service menu 7Network configuration menu Enww Send fax later Fax Resolution Standard FineSend Send a fax Redial8Fax Menu Navigate through the photos 9Photo Menu 10Copy Menu Software for Windows HP Universal Print Driver UPD Full software installation Print and scan driverSupported operating systems for Windows Supported printer drivers for WindowsUpd UPD installation modesSelect the correct printer driver for Windows Printer Priority for print settingsChange printer-driver settings for Windows Printers and Other HardwareRemove software for Windows Software installation types for WindowsEmbedded Web server HP Web Jetadmin web onlySupported utilities for Windows HP ToolboxFXSoftware Software for other operating systemsUse the product with Macintosh Supported operating systems for Macintosh Priority for print settings for MacintoshChange printer-driver settings for Macintosh Software for MacintoshRemove software from Macintosh operating systems Software installation types for MacintoshSupported utilities for Macintosh Enww Resize documents or print on a custom paper size Use features in the Macintosh printer driverCreate and use printing presets in Macintosh PrintPrint multiple pages on one sheet of paper in Macintosh Use watermarksUse automatic duplex printing Use the Services menuScan Print on both sides of the page duplex printingScanning tasks Fax HP LaserJet CM1312 fax/photo-card model onlyPhoto Enww Connectivity USB connection Supported network operating systems4IP addressing Service name Description2Network product discovery 3Messaging and managementThat server Configuration View settingsChange settings Network configurationIP address Set passwordManual configuration Automatic configurationIPv4 and IPv6 settings Link speed settingEnww Paper and print media Understand paper and print media use 2Supported envelopes and postcards Size Dimensions TraySupported paper and print media sizes 1Supported paper and print media sizesSupported paper types and tray capacity Media type Weight Capacity1 Paper orientationSpecial paper or print media guidelines Media type Weight CapacityMedia type Tray Load paper and print mediaConfigure tray Enww Use product features Archive print Economy settingsSelect fonts FontsPrint lists of available fonts Enww Print tasks Cancel a print job Set paper and quality options Use features in the Windows printer driverOpen the printer driver Use printing shortcutsObtain support and product-status information Set document finishing optionsSet advanced printing options Printer Features section. b In the Print All Text as Black Change print-quality settingsPrint edge-to-edge originals Enww Copy Automatic document feeder ADF models only Load originalsFlatbed scanner Multiple copies Cancel a copy jobUse copy One-touch copyReduce or enlarge copies for the current job Adjust the default copy sizeReduction/enlargement settings Reduce or enlarge copiesChange the copy-collation setting for the current job Change the copy-collation settingChange the default copy-collation setting Copy quality Copy settingsAdjust the copy quality for the current job Color copies or black and white copies MonoAdjust the lighter/darker setting for the current job Clean the scanner glassAdjust the lighter/darker contrast setting Adjust the default copy qualityPrint or copy edge-to-edge Define custom copy settingsChange the default media-size setting Copy onto media of different types and sizesChange the default media-type setting Restore the copy-settings defaultsCopy a book photo card models only Copy photos Press Start Copy Copy two-sided documents manually Set the multiple-page flatbed copy settingCopy mixed-size originals Duplex two-sided copy jobsEnww Color for Windows Print in Grayscale Manual color adjustmentManage color AutomaticEdge Control Setting description Setting optionsColor themes Neutral GraysMatch colors Match colors using the HP Basic Color Match toolSelect Install more software Match colors using View Custom ColorsAdvanced color use Advanced color use Enww Scan Automatic document feeder ADF fax/photo-card model Load originals for scanningScan methods Use scanScan from the PC Use the Scan To feature fax/photo-card modelSet up the product Scan Menu button Set up destinations on the productAdd destinations Scan to a file, e-mail, or software programDelete destinations Scan Details Error Conditions Scanner FailuresCancel scan Scan to a memory cardScan from the HP Scanning software Cancel scanMemory card failures Scanner resolution and color Scan settingsScan file format Color Resolution and color guidelinesSetting Recommended use Scan qualityScan a book photo card models only Scan a book photo card models only Scan a photo Fax fax models only Fax features Connect additional devices SetupInstall and connect the hardware Connect to a telephone lineSet up fax with a telephone answering machine Setup for stand-alone faxUse the control panel to set the fax time, date, and header Configure fax settingsUse fax set-up wizard on the PC Use the Fax Set-Up UtilityUse of common localized letters in fax headers Manage the phone bookDelete phone book Use phone-book data from other programsProgram Description Manage speed dials Special dialing symbols and optionsCreate and edit speed dials Delete an individual from a group-dial entry Manage group-dial entriesDelete speed dials Create and edit group-dial entriesSet fax polling Set the sound-volume settings Change fax settingsSend fax settings Set autoredial Set the dial-tone detectionSet the redial-on-busy option Set resolution settings Set light/dark and resolutionSet the redial-on-communication-error option Set the default light/dark contrast settingSet the default resolution setting Set the default glass-size settingSet the resolution for the current fax job Use billing codes Set the billing-code settingSet tone-dialing or pulse-dialing Set billing codesSet or change number of rings-to-answer Receive fax settingsUse the rings-to-answer setting Type of telephone line Recommended rings-to-answer settingSet fax forwarding Set the answer modeUse autoreduction for incoming faxes Set up distinctive ringCreate stamp-received faxes Set the default fax reprint settingsBlock or unblock fax numbers Make an extension telephone available to receive faxes Use fax Cancel a faxFax software Use fax on a DSL, PBX, ISDN, or VoIP system Delete faxes from memoryVoIP Send a faxFax from the flatbed scanner Fax from the automatic document feeder ADF Dial manually with the automatic document feeder ADF Manual dial faxingSend a fax to a group manually ad hoc faxing Dial manually with the flatbed scannerUse speed dials and group-dial entries Send a fax by using a speed dialRedial manually Send a fax by using a group-dial entry Send a fax from the software Windows XP or Vista Send a fax from the softwareSend a fax from the software Mac OS X Windows Send a fax by dialing from a downstream phone Send a delayed faxReprint a fax Use access codes, credit cards, or calling cardsPrint a stored fax when private receive feature is on Receive a faxReceive faxes when fax tones are audible on the phone line 1Alert and warning messages Solve fax problemsFax error messages Alert and warning message tablesFax Send error Fax memory full Canceling recvFax memory full Canceling send Fax recv. errorNo Dial Tone No fax answer. Canceled sendFax storage is full. Unable to answer call Invalid entryPrint individual fax reports Fax memory is retained when there is a loss of powerFax logs and reports Print all fax reportsSet the fax activity log to print automatically Set the fax error reportSet the fax confirmation report Set the fax-error-correction mode Change error correction and fax speedPerform a fax test Fax test on Problems sending faxesProblem Cause Solution Change the fax speedStandard Problems receiving faxes Memory and then resumes answering Performance problems Photo Insert a memory card Insert and remove a memory card Enww Change memory card default settings Print individual photos from the memory card Print photos directly from the memory cardPrint a range of photos from the memory card Print all of the photos from the memory card Print a memory card thumbnail sheetPrint and scan photos from a proof sheet Manage and maintain the product Event log Description How to printInformation pages PCL, PCL 6, or PS font listReports on Fax reports fax models onlyView the HP ToolboxFX HP ToolboxFXStatus Product information Set up status alertsSet up e-mail alerts AlertsFax Receive FaxFax phone book Enww Junk Faxes HelpFax send log Fax receive logEnww Device Information System SettingsColor Calibration Paper HandlingPrint Quality Print DensityPaper Types Device polling Print SettingsSystem setup ServicePostScript Network SettingsEmbedded Web server FeaturesTurn on password protection from the control panel Use HP Web Jetadmin softwareSecurity features Turn on password protection using the embedded Web serverTurn on private receive feature Check and order supplies Check supplies status by using the control panelCheck supplies status by using HP ToolboxFX Manage suppliesRecycle supplies Store suppliesHP policy on non-HP supplies HP fraud hotlinePrint cartridge Replace suppliesEnww Enww Clean the paper path Clean the productClean the paper path from the product control panel Clean the paper path from HP ToolboxFXEnww Enww Clean the lid backing Clean the scanner glass Clean the exterior Firmware updatesEnww Problem solve Does Ready appear Problem-solving checklistStep Verification step Possible problems Solutions Number Is the power on?Does the product receive a fax? Does the product copy?Does the device recognize and print from a memory card? Restore the factory-set defaultsDoes the product print from the computer? Does the product scan to the computer?1Control-panel messages Control-panel messagesCanceled copy. Clear document Scanner ErrorFan Error, Turn off then on Error Turn off then onEngine error, press OK Comm. error Sender CsidDevice error, press OK Engine Comm. ErrorFit to Page on flatbed only Install color cartridgeLoad Tray 1, Plain Size / Cleaning Non-HP supply InstalledCauses of jams Clear jamsClear jams from the ADF photo card models only Where to look for jamsEnww Enww Clear jams from the input-tray areas Clear jams from the output-bin Avoid repeated jams General print quality issues Solve image-quality problemsPrint problems Print quality problemsAaBbCc See HP ToolboxFX on HP ToolboxFX onLoad paper and print media on Service menu item Less paperSetting. See Control-panel menus Print media onInformation pages on page 158. If no Solve issues with color documentsPrint-media guidelines Media-handling problemsSee Match colors on Solve print-media problems Paper and print media on Performance problemsPage. See Information pages on Open the Printers or Printers and Faxes Copy problemsPrevent copy problems Click Set as Default PrinterCartridge on Image problemsSee Clean the product on See Paper and print media onPaper varies from side-to-side Turn the paper over See Load paper and print media Side to be scanned facing up Resolution and color on Scan problemsSolve scanned-image problems Problem CausePhoto card models only on Be jammed. See Clear jams from the ADFPrevent scan-quality problems Scan-quality problemsSolve scan-quality problems Are plugged in securely Temporarily change print-quality settings Fax problemsPrint-quality checklist Manage and configure printer driversSolve direct-connection problems Solve connectivity problemsChange print-quality settings for all future jobs Resolve communication problems with the network Network problemsVerify that the product is on and online Enww 2Problems with Mac OS X v10.3 and Mac OS X Solve software problemsSolve common Windows problems Solve common Macintosh problemsName, IP address, or Rendezvous or Bonjour host name Issue Cause Solution Solve PostScript PS errorsSoftware troubleshooting Hardware troubleshooting3PS errors Supplies and accessories Order directly through the HP ToolboxFX software Order parts, accessories, and suppliesOrder through service or support providers Order directly from HPUser-replaceable parts Cable and interface accessoriesPart numbers SuppliesEnww Hewlett-Packard limited warranty statement Service and supportCustomer self repair warranty service Print cartridge limited warranty statement Customer support To repack the device Repacking the deviceEnww Specifications Electrical specifications Physical specificationsPower consumption Table C-5Acoustic emissions Environmental specificationsTable C-4Environmental specifications1 Acoustic emissionsEnww Regulatory information Environmental product stewardship program FCC regulationsUnited States and Puerto Rico PlasticsHP LaserJet print supplies Return and recycling instructionsHP Color LaserJet CM1312 MFP Series PaperMaterial restrictions Non-US returnsMaterial Safety Data Sheet Msds For more information Telephone Consumer Protection Act United States Additional statements for telecom fax productsIC CS-03 requirements Additional statements for telecom fax products Declaration of Conformity Declaration of conformityHP LaserJet CM1312 HP LaserJet CM1312nfiDeclaration of conformity EMI statement Korea Laser statement for Finland Laser safetyCountry/region specific statements Canadian DOC regulations六价铬 CrVI 溴溴苯 PBB Substances table ChinaEnww ADF IndexEnww Enww Enww Printing directly from the memory Enww Unix TCP/IP Msds Enww Page CC430-90975* *CC430-90975