HP CM1312nfi MFP manual 1Control-panel messages

Control-panel messages

The majority of the control-panel messages are intended to guide the user through typical operation. The control-panel messages indicate the status of the current operation, and include a page count if appropriate. When the product is receiving fax data, print data, or scanning commands, control-panel messages indicate this status. In addition, alert messages, warning messages, and critical error messages indicate situations that might require some action.

To solve fax issues, see Solve fax problems on page 138.

Table 15-1Control-panel messages

Control panel message Description Recommended action

10.000X Supply Memory Error	A specific print cartridge has an e-label error.
	"X" indicates the cartridge: 0=black, 1=cyan,
	2=magenta, 3=yellow.

Remove and reinstall the print cartridge.

Turn off and then turn on the product.

If the problem is not solved, replace the cartridge.

10.100X Supply Memory Error	A specific print cartridge has a faulty or	Check the e-label. If it is broken or damaged,
	missing e-label.	replace the cartridge.
	"X" indicates the cartridge: 0=black, 1=cyan,	Verify that the cartridge is installed in the
	2=magenta, 3=yellow.	correct location.
		Reinstall the print cartridge.
		Turn off and then turn on the product.
		If the error is with a color cartridge, try
		swapping it with a different color cartridge in
		the tray. If the same message appears, then
		there is an engine problem. If a different
		10.100X message appears, replace the
		cartridge.
		If the problem is not solved, replace the
		cartridge.
49 Error, Turn off then on	The product has experienced an internal	Turn off the power by using the power switch,
	embedded software error. Under most	wait at least 30 seconds, and then turn on the
	conditions, the product will power cycle	power and wait for the product to initialize.
	automatically.	If the error persists, contact HP. See
		www.hp.com/support/CM1312series or the
		support flyer that came in the product box.

50.x Fuser Error	The product has experienced an internal
	hardware error.

1.Turn off the power by using the power switch, and then wait at least 30 seconds.

2.If a surge protector is being used, remove it. Plug the product directly into the wall socket.

3.Turn on the power and wait for the product to initialize.

If the error persists, contact HP. See www.hp.com/support/CM1312series or the support flyer that came in the product box.

ENWW Control-panel messages 191