There is no sound or sound volume is too low.
Cause | Solution |
The application is set to use a different audio device than speakers.
Some graphics cards support audio over the DisplayPort connection (if applicable), so multiple audio devices may be listed in Device Manager. Make sure the correct device is being used.
To access Device Manager in Windows 7, click Start, select Control Panel, and then select Device Manager.
To access Device Manager in Windows 8, from the Start screen, type c, select Control Panel from the list of applications, and then select Device Manager.
Some applications can select which audio output device is used.
Make sure the application has selected the correct audio device.
The operating system controls may be set to use a different audio device as the default output device than what is expected.
Set the operating system to use the correct audio device.
Solving printer problems
If you encounter printer problems, see the documentation that came with the printer and to the common causes and solutions listed in the following table.
Printer will not print.
Cause | Solution | |
|
| |
Printer is not turned on and online. | Turn the printer on and make sure it is online. | |
|
| |
The correct printer drivers for the application are not installed. 1. | Install the correct printer driver for the application. | |
| 2. | Try printing using the |
DIR C:\ > [printer port]
where [printer port] is the address of the printer being used. If the printer works, reload the printer driver.
To run
If you are on a network, you may not have made the connection to the printer.
Make the proper network connections to the printer.
Printer may have failed. | Run printer |
|
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168 | Chapter 8 Troubleshooting without diagnostics |
