Control panel message

Description

Recommended action

163-Time & Date Not Set

Invalid time or date in configuration memory.

 

RTC (real-time clock) battery may need to

 

be replaced.

Reset the date and time under Control Panel (Computer Setup can also be used). If the problem persists, replace the RTC battery. See the Removal and Replacement section for instructions on installing a new battery, or contact an authorized dealer or reseller for RTC battery replacement.

163-Time & Date Not Set

CMOS jumper may not be properly installed. Check for proper placement of the CMOS

 

jumper if applicable.

164-MemorySize Error

Memory amount has changed since the last

 

boot (memory added or removed).

Press the F1 key to save the memory changes.

164-MemorySize Error

Memory configuration incorrect.

1.

Run Computer Setup or Windows

 

 

 

utilities.

 

 

2.

Make sure the memory module(s) are

 

 

 

installed properly.

 

 

3.

If third-party memory has been added,

 

 

 

test using HP-only memory.

 

 

4.

Verify proper memory module type.

 

 

 

 

201-Memory Error

RAM failure.

1.

Ensure memory modules are correctly

 

 

 

installed.

 

 

2.

Verify proper memory module type.

 

 

3.

Remove and replace the identified

 

 

 

faulty memory module(s).

 

 

4.

If the error persists after replacing

 

 

 

memory modules, replace the system

 

 

 

board.

213-Incompatible Memory Module in

A memory module in memory socket

Memory Socket(s) X, X, ...

identified in the error message is missing

 

critical SPD information, or is incompatible

 

with the chipset.

1.Verify proper memory module type.

2.Try another memory socket.

3.Replace DIMM with a module conforming to the SPD standard.

214-DIMM Configuration Warning

Populated DIMM Configuration is not

 

optimized.

Rearrange the DIMMs so that each channel has the same amount of memory.

219-ECC Memory Module Detected ECC Modules not supported on this Platform

Recently added memory module(s) support ECC memory error correction.

1.If additional memory was recently added, remove it to see if the problem remains.

2.Check product documentation for memory support information.

POST numeric codes and text messages 189