Disk transaction problem.
Cause | Solution |
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Either the directory structure is bad or there is a problem with | In Windows 7, click Start, expand Computer, and right- |
a file. | click on a drive. Select Properties, and then select the |
| Tools tab. Under |
| In Windows 8, on the Start screen type e, and then click File |
| Explorer from the list of applications. In the left column, |
| expand Computer, |
| and then select the Tools tab. Under Error checking click |
| Check. |
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Drive not found (identified). |
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Cause | Solution |
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Cable could be loose. | Check cable connections. |
The system may not have automatically recognized a newly installed device.
See reconfiguration directions in the Solving Hardware Installation Problems on page 171 section. If the system still does not recognize the new device, check to see if the device is listed within Computer Setup. If it is listed, the probable cause is a driver problem. If it is not listed, the probable cause is a hardware problem.
If this is a newly installed drive, run the Computer Setup utility and try adding a POST delay under Advanced > Power- On Options.
The device is attached to a SATA port that has been hidden in Computer Setup.
Run the Computer Setup utility and ensure Device Available is selected for the device's SATA port in Security > Device Security.
Drive responds slowly immediately after | Run Computer Setup and increase the POST Delay in |
| Advanced > |
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Nonsystem disk/NTLDR missing message.
Cause | Solution |
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The system is trying to start from the hard drive but the hard | 1. Perform Drive Protection System (DPS) testing in system |
drive may have been damaged. | ROM. |
System files missing or not properly installed.
1.Insert bootable media and restart the computer.
2.Boot to the windows installation media and select the recovery option. If only a restore kit is available, then select the File Backup Program option, and then restore the system.
3.Install system files for the appropriate operating system.
Hard drive boot has been disabled in Computer Setup.
Run the Computer Setup utility and enable the hard drive entry in the Storage > Boot Order list.
Solving hard drive problems 157
