Recording or copying CDs is difficult or impossible.

Cause

Solution

Wrong or poor quality media type.

1.Try using a slower speed when recording.

2.Verify that you are using the correct media for the drive.

3.Try a different brand of media. Quality varies widely between manufacturers.

Solving USB flash drive problems

If you encounter USB flash drive problems, common causes and solutions are listed in the following table.

USB flash drive is not seen as a drive letter in Windows.

Cause

Solution

 

 

The drive letter after the last physical drive is not available.

Change the default drive letter for the flash drive in Windows.

 

 

USB flash drive not found (identified).

Cause

Solution

The device is attached to a USB port that has been hidden in Computer Setup.

Run the Computer Setup utility and enable USB ports in Security > USB Security.

The device was not properly seated before power-up.

Ensure the device is fully inserted into the USB port before applying power to the system

System will not boot from USB flash drive.

Cause

Solution

Boot order is not correct.

Run the Computer Setup utility and change boot sequence in Storage > Boot Order.

Removable Media Boot is disabled in the Computer Setup utility.

Run the Computer Setup utility and enable booting to removable media in Storage > Storage Options. Ensure USB is enabled in Storage > Boot Order.

The computer boots to DOS after making a bootable flash drive.

Cause

Solution

 

 

Flash drive is bootable.

Install the flash drive only after the operating system boots.

 

 

Flash drive is defective.

Try a different flash drive.

 

 

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Chapter 8 Troubleshooting without diagnostics