HP E1Z74UT E1Z74UT#ABA manual Troubleshooting without diagnostics, Security Device Security

Models: E1Z77UT E1Z77UT#ABA E1Z74UT E1Z74UT#ABA E1Z75UT E1Z75UT#ABA

1 245
Download 245 pages 16.92 Kb
Page 168
Image 168

Nonsystem disk/NTLDR missing message.

Cause

Solution

Bootable hard drive is not attached as first in a multi-hard drive configuration.

If attempting to boot from a hard drive, ensure it is attached to the system board dark blue SATA connector.

Bootable hard drive is not listed first in the Boot Order.

Run the Computer Setup utility and select Storage > Boot Order and ensure the bootable hard drive is listed immediately under the Hard Drive entry.

Computer will not boot from hard drive.

Cause

Solution

The device is attached to a SATA port that has been hidden in Computer Setup.

1.Check SATA cable connections.

2.Run the Computer Setup utility and ensure Device Available is selected for the device's SATA port in

Security > Device Security.

Boot order is not correct.

Run the Computer Setup utility and change boot sequence in Storage > Boot Order.

Hard Drive's “Emulation Type” is set to “None.” (some models)

Run the Computer Setup utility and change the “Emulation Type” to “Hard Disk” in the device's details under Storage > Device Configuration.

Hard drive is damaged.

Observe if the front panel Power LED is blinking RED and if

 

any beeps are heard. See Appendix A, POST error messages

 

on page 187 to determine possible causes for the blinking

 

red and beep codes.

 

See the Worldwide Limited Warranty for terms and

 

conditions.

 

 

Computer seems to be locked up.

 

 

 

Cause

Solution

Program in use has stopped responding to commands.

1.Use the task manager to close programs that do not respond.

2.Attempt the normal Windows “Shut Down” procedure. If this fails, press the power button for four or more seconds to turn off the power. To restart the computer, press the power button again.

158

Chapter 8 Troubleshooting without diagnostics

Page 168
Image 168
HP E1Z74UT E1Z74UT#ABA manual Troubleshooting without diagnostics, Computer will not boot from hard drive Cause Solution