•If any of the color bars are irregularly streaked, lighter on one side, or contain one or more streaks of a different color, refer to the following steps.
Figure 12-2 Color bars - irregularly streaked or faded bar (top bar)
Maintain the HP Photosmart
Figure 12-3 Color bars - color mixing (yellow bar contains magenta streaks)
◦Check the estimated ink levels in the cartridges.
◦Check if the cartridge corresponding to the streaked bar has the orange tab removed.
◦Reinstall the cartridge and make sure all of the cartridges are properly installed.
◦Clean the printhead, and then print this diagnostic page again.
◦If cleaning the printhead does not solve this print quality issue, replace the cartridge corresponding to the streaked bar.
NOTE: If replacing the cartridge does not solve this print quality issue, contact HP support for service.
•If any of the color bars show regular white streaks, refer to the following steps.
◦If line 11 on the diagnostic page reads PHA TTOE = 0, align the printer.
◦If line 11 on the diagnostic page shows a different value or aligning does not help, clean the printhead.
NOTE: If cleaning the printhead does not solve this print quality issue, contact HP support for service.
Print and evaluate a print quality report | 99 |
