1.1 Setting Up Service
Setting up service on your new smart device is quick and easy. This section walks you through the necessary steps to set up your device's phone, set up your voicemail, establish passwords, and contact Sprint for assistance with your Sprint service.
Setting Up Your Voicemail
All unanswered calls to your device are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your device's phone is activated.
To set up your voicemail:
1.Access the Phone screen by pressing the Talk Key.
Talk Key
2.Press and hold the 1 key on the Phone screen.
Note:
This will not work when pressing and holding the 1 key on the QWERTY keyboard.
3.Follow the system prompts to:
Create your passcode.
Record your greeting.
Record your name announcement.
Choose whether to activate
Note:
If you are concerned about unauthorized access to your voicemail account, Sprint recommends you enable your voicemail passcode.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your Sprint Vision account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy.
Account Password
If you are the account owner, you’ll have an account password to sign on to www.sprint.com and to use when calling Sprint Customer Service. Your default account password is the last four digits of your Social Security number. If you are not the account owner (if someone else pays for your Sprint service), you can get a
Voicemail Password
You’ll create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” for more information on your voicemail password.
2Section 1: Getting Started
