| APPENDIX D: TROUBLESHOOTING |
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Table |
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State |
| Possible Causes | Possible Solutions | |
Invalid |
| There is a problem with | Contact Technical | |
Requestor ID | the LEC software. | Support. | ||
The LEC Identifier |
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(LECID) is not zero, |
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or is not recognized |
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as this LEC’s LECID. |
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Invalid LAN | You may have | Check that the Local | ||
Destination | configured an illegal | Administration | ||
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| Local Administration | Address is valid. |
You are trying to | Address. |
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register a multicast |
| Local Administration | ||
address with the LES. |
| Address setup is | ||
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| beyond the scope of |
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| this guide. |
Table
State | Possible Causes | Possible Solutions |
LE_CONFIGURE | The information | As this state is used to |
Error | provided by the LEC | indicate a range of |
| may be invalid. | problems, you should |
This state may be |
| check the other states |
given to refuse a |
| and solutions |
service without |
| described in this table. |
giving a specific |
| If this does not resolve |
reason. |
| the problem contact |
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| Technical Support. |
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| Check that the ELAN |
| You may have entered | name is correct, and |
| an invalid ELAN name. | the ELAN has been set |
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| up correctly. |
Invalid ATM | The ATM address field | Contact your supplier |
Address | may have been | or Technical Support. |
| corrupted or not in the |
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Source or | correct format. |
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destination ATM |
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address is not in a | For example, it may be |
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recognized format. | in E.164 when OSI |
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| is required. |
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Insufficient | The MAC address may |
Information | be invalid. |
The LEC has not | The LEC may be |
provided sufficient | |
information to | requesting a resource |
allow the LECS to | that is on an ELAN |
assign it to a specific | which has a different |
ELAN. | LAN type to the LEC. |
Check that each MAC address on your network is unique.
Check the LAN type used.
No Configuration | The MAC address may |
| be invalid. |
The LECS/LES does |
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not recognize the |
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LEC or the | The LEC may be |
requested ELAN | requesting a resource |
| that is on an ELAN |
| which has a different |
| LAN type to the LEC. |
Check that each MAC address on your network is unique.
Check the LAN type used.
You may have entered | Check that the ELAN |
an invalid ELAN name. | name is correct, and |
| the ELAN has been set |
| up correctly. |
Is the LEC Operational Now?
Yes — Go to step 25.
No — Contact Technical Support. Refer to Appendix E.
You may have entered Check that the ELAN an invalid ELAN name. name is correct, and
the ELAN has been set up correctly.
(continued)