
IBM System Storage DR550 | Version 3.0 | 17 March 2006 | Page 102 |
Mail server: This is the name of the mail server that forwards the
3.Click OK.
Configuring the alert destination
Perform the following steps to configure an alert destination
1.From the DS4000 Storage Manager client Enterprise Management window, right click on the DS4100 Storage Server whose alerts will be sent to IBM, then select Edit
The Add/Edit Alerts dialog window opens.
2.In the
For Europe, Asia, Australia, New Zealand, and the Pacific islands: callhome0@de.ibm.com
For North America locations: callhome1@de.ibm.com
For South and Central America, and Caribbean Island locations: callhome1@de.ibm.com
3.Click Add.
4.Click OK.
After you add the
Select the
Click Validate.
A test message is sent to the selected
Click OK to close the message box.
Validating the installation
Make sure that the IBM DS4000 Event Monitor service is installed in the management station. If it is not installed, you must uninstall the DS4000 Storage Manager client and reinstall it with the Event Monitor service enabled.
Activate the Service Alerts with IBM Technical Services (ITS)
After all previous tasks have been completed; you are ready to activate your system for Service Alert.
Call your IBM Support Center. Tell the representative that you are ready to activate the FAStT Service Alert process. The IBM representative will work with you to test your system setup and ensure that FAStT Service Alert is working properly.
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