The following hints can help you avoid paper jams:

Use only recommended paper. Refer to the Card Stock & Label Guide available on Lexmark’s Web site at www.lexmark.com for more information about which paper provides optimum results for your printing environment.

If you need detailed information before purchasing large quantities of customized paper, refer to the Card Stock & Label Guide.

Do not load wrinkled, creased, or damp paper.

Flex, fan, and straighten paper before you load it.

Do not overload the trays or the multipurpose feeder. Make sure the stack height does not exceed the maximum height indicated.

Push all trays firmly into the printer after loading them.

Make sure the guides in the trays are properly positioned for the size paper you have loaded.

Do not load paper in a tray while a job is printing. Wait for a Load Tray <x> message before you remove the tray from the printer.

You may remove another tray and load it so long as the print job is not selecting the paper from it.

If a jam occurs, clear it. See Clearing jams for more information.

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Lexmark 812 manual