Symptom

Cause

Solution

Paper frequently

The paper frequently jams in the optional

Load the paper to the stack height

jams (continued).

500-sheet tray.

indicated with an A.

Paper jams when

The Universal paper size selected is

Use paper between 148 mm–297 mm (5.8

duplexing Universal

outside the range for duplexed jobs.

in.–11.7 in.) wide and 148 mm–508 mm

size paper.

 

(5.8 in.–20 in.) long.

 

 

 

The Paper Jam

There is still a jam in the paper path.

1 Open and close the top cover to clear

message remains

 

the message.

after you remove the

 

2 Check the entire paper path.

jammed paper.

 

 

See Clearing jams for more information.

 

 

 

 

 

The page that

Jam Recovery in the Setup Menu is set to

Set Jam Recovery to Auto or On.

jammed does not

Off.

 

reprint after you

 

 

clear the jam.

 

 

41

Page 41
Image 41
Lexmark 812 manual Message remains, After you remove, Jammed paper, That, Jammed does not, Reprint after you Clear the jam