Lexmark 812 manual Held jobs do not print, Job takes longer than, Expected to print, Select, Media

Symptom	Cause	Solution
Jobs do not print	You are using the wrong printer	• Verify that you selected the printer driver
(continued).	driver or are printing to a file.	associated with your Lexmark W812 printer.
		• If you are using a USB port, make sure you are
		running Windows 98, Windows Me, or
		Windows 2000, and using a Windows 98,
		Windows Me, or Windows 2000 compatible
		printer driver.
	Your MarkNet™ print server is	Verify that you have properly configured the printer
	not set up properly or is not	for network printing.
	connected properly.	Refer to the drivers CD or to Lexmark’s Web site for
		information.
	You are using the wrong	Make sure you are using a recommended interface
	interface cable, or the cable is	cable.
	not securely connected.	Refer to the Setup Guide for cable specifications.
Held jobs do not print.	A formatting error has	• Print the job. (Only part of the job may print.)
	occurred.	• Delete the job.
	The printer has insufficient	• Free up additional printer memory by scrolling
		through the list of held jobs and deleting others
	memory.
		you have sent to the printer.
	The printer has received	Delete the job.
	invalid data.
Job takes longer than	The job is too complex.	Reduce the complexity of your print job by
expected to print.		eliminating the number and size of fonts, the number
		and complexity of images, and the number of pages
		in the job.
	Page Protect is set to On.	Set Page Protect to Off from the Setup Menu.
		1 Press Menu until you see Setup Menu, and then
		press Select.
		2 Press Menu until you see Page Protect, and then
		press Select.
		3 Press Menu until you see Off, and then press
		Select.
Job prints from the	Printer driver settings are	Make sure the Paper Size and Paper Type
wrong tray or on the	incorrect.	specified in the printer driver are correct for the job
wrong paper or		you are printing.
media.
You cannot find the	There is no paper size	Look at the last icon on the paper size dial. The
universal setting on the	identifying universal on the	universal setting is indicated with a picture only.
paper size dial.	paper size dial.
Incorrect characters	You are using an incompatible	If you are using a parallel interface, make sure you
print.	parallel cable.	are using an IEEE 1284-compliant parallel cable.
		We recommend Lexmark part number 1329605 (10
		ft) or 1427498 (20 ft) for the standard parallel port.
	The printer is in Hex Trace	If Ready Hex appears on the display, you must exit
	mode.	Hex Trace mode before you can print your job. Turn
		the printer off and back on to exit Hex Trace mode.

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