Symptom | Cause | Solution |
Incorrect margins | • Guides in the selected tray | • Move the guides in the tray to the proper |
| are set for a different size | positions for the size loaded. See |
| paper than what is loaded | Loading the trays for detailed |
| in the tray. | instructions on adjusting the guides in |
| • Auto size sensing is set to | each tray. |
| Off, but you loaded a | • Set the Paper Size to A4. |
| different size paper in a tray. |
|
| For example, you inserted |
|
| A4 size paper into the |
|
| selected tray but did not set |
|
| the Paper Size to A4. |
|
Clipped images | Guides in the selected tray are | Move the guides in the tray to the proper |
| set for a different size paper | positions for the size loaded. See Loading |
| than what is loaded in the tray. | the trays for detailed instructions on |
|
| adjusting the guides in each tray. |
Ghost images | Toner level is low in the print | • Make sure the Paper Type setting is |
| cartridges. | correct for the paper or specialty media |
|
| you are using. |
|
| • Remove the print cartridge and shake it |
|
| gently back and forth to use the |
|
| remaining toner. |
|
| • Replace the print cartridge. See |
|
| Replacing the print cartridge. |
The paper curls badly once it prints and exits to the output bin.
The Type setting is wrong for the type of paper or specialty media you are using.
Change Paper Type from Bond to Plain Paper.
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