Manuals / Lexmark / Computer Equipment / Printer

Lexmark 812 Solving other option problems, Symptom, Cause, Solution, The option does not operate

Models: 812

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Page 45

16 Solving other option problems

Symptom	Cause	Solution
The option does not operate	The option is not installed correctly.	Remove the option, and then
correctly after it is installed, or it		reinstall it.
stops working.
stops working.	Cables connecting the option to the	Check the cable connections.
	Cables connecting the option to the	Check the cable connections.
	printer are not attached correctly.	Refer to the Setup Guide for
		Refer to the Setup Guide for
		instructions.

	The printer driver does not	Your printer driver may not
	recognize that the option is	automatically recognize that an
	installed.	option is attached to your printer.
		Look at the driver settings and
		verify that all the printer
		configuration settings are correct.

Page 45

Image 45

Lexmark 812 manual Solving other option problems, Symptom, Cause, Solution, The option does not operate, stops working

Contents

User’s Reference July Lexmark W812Page Table of contents Chapter 8 Loading the trays Chapter 24 Replacing the fuser Chapter 38 Job Menu Printer overview Output bin Paper support Operator panel On/Off switch Stamdard250-sheet tray Paper size dial Multipurpose feeder Power cord connector Duplex connector Release button Network card connector Parallel port connectorFuser Print cartridge500-sheet trays 500-sheet tray 250-sheet traySending a job to print Canceling a job from the printer operator panel Canceling a print jobCanceling a job from the Windows taskbar Canceling a job from a Windows desktopSetting Conserving suppliesWhat the setting does For more informationPrinting and deleting held jobs Holding a job in the printerRecognizing when format errors occur Accessing held jobs from the operator panelReserving print jobs Repeating print jobsVerifying print jobs See Printing and deleting held jobs for informationEnter PIN = Printing confidential jobsEnter PIN = 1 Menu 2 Select 3 Return4 Go5 StopPaper 6 Paper and specialty media specificationsLetterhead TransparenciesPrinting on letterhead Card stock LabelsLinking trays Loading the trays Loading 250-sheet traysLetter, A4, A5, or JIS B5 size paper 6 Place the paper or specialty media against the back of the tray 5 Flex the sheets back and forth to loosen them, and then fan themDo not load bent or wrinkled paper 7 Slide the side guides until they lightly touch the stack of paper13 Press Go to start your print job 9 Replace the tray cover 10 Insert the trayExtend the paper tray to load paper longer than A4 or letter size A3, JIS B4, legal, 8.5x13, or 11x17 size paper1 Remove the tray, and then set it on a flat surface 2 Remove the tray cover4 Pull the extension out until it stops 5 Slide the locking mechanisms outward to lock the extension in place9 Press Go to start your print job Loading 500-sheet trays 6 Replace the tray cover 7 Insert the tray 5 Make sure the paper fits easily under the two corner bucklersNote Do not exceed the maximum stack height indicated on the tray 9 Press Go to start your print jobLoading the multipurpose feeder 6 Press Go to start your print job 3 Flex the sheets back and forth to loosen them, and then fan themPrinting envelopes 2 Slide the side guides to fit the width of the envelopes4 Press Go to start your print job Storing paper 10 Tips for successful printingStoring supplies Avoiding jamsDo not load wrinkled, creased, or damp paper The following hints can help you avoid paper jamsFlex, fan, and straighten paper before you load it Push all trays firmly into the printer after loading them11 Using the optional duplex unit 12 Checking an unresponsive printer 13 Solving print quality problems Solution SymptomCause Replacing the print cartridgeSolution SymptomCause paper, see Storing paperSolution SymptomCause Replacing the print cartridgeSolution SymptomCause Loading the trays for detailedSymptom 14 Solving paper feed problemsSolution serviceSolution SymptomCause The Paper JamSymptom 15 Solving printing problemsSolution CauseSolution SymptomSet Page Protect to Off from the Setup Menu CauseSolution SymptomCause Set Collation to On in the Finishing Menu orSymptom 16 Solving other option problemsSolution correctly after it is installed, or it17 Calling for service Area where jam occurs 18 Understanding jam messagesPaper jam messages Message19 Clearing jams Clearing 200/201 jams from the paper tray Clearing 200/201 jams from the multipurpose feeder A 203 Paper Jam occurs when paper jams in the fuser. To clear the jamClearing 203 jams from the fuser 1 Open the multipurpose feeder and remove any paper from the tray3 Raise the fuser paper guide and remove any jammed paper CAUTION The fuser may be hot. Let it cool before continuing4 Lower the fuser paper guide 5 Close the top cover to clear the messageClearing 202 jams from the print cartridge 1 Remove any paper in the output tray3 Remove the print cartridge, and then set it aside Clearing 230/231/232 jams from the duplex unit 4 Close the duplex unit upper cover 3 Check for any jammed paper and remove it5 Open the duplex unit lower cover 6 Check for any jammed paper and remove it20 Ordering supplies Ordering a print cartridgeOrdering a fuser 21 Determining the status of supplies 22 Recycling used supplies Removing the old print cartridge 23 Replacing the print cartridgeInstalling the new print cartridge 2 Shake the cartridge in all directions to distribute the toner 3 Place the cartridge on a flat surface and remove the toner seal5 Close the top cover Removing the old fuser 24 Replacing the fuser4 Pull up the fuser latches on each end to release the fuser 3 Pull out the print cartridge6 Set the fuser aside Installing a new fuser1 Unwrap the new fuser 2 Insert the new fuserReset Maint Cnt =Reset appears. d Press Select Operator panel buttons 25 Understandingpanelthe printer operatorReady ButtonFunction ButtonSelect ReturnUsing the Setup Menu 26 Configuring printer alertsUsing MarkVision Professional Using MarkVision Messenger27 Removing memory and option cards Removing the printer system board access panel6 Remove the right cover and set it aside Removing memory cards Removing an option card Page Removing a firmware card Reinstalling the system board access panel Enabling the menus 28 Disabling the operator panel menus29 Disabling Power Saver 30 Size Sensing 31 Printing a menu settings page The operator panel Display Language setting in the Setup Menu 32 Restoring factory default settings33 Changing menu settings Resident fonts 34 Understanding fontsPCL 6 emulation PostScript 3 emulationPPDS emulation PCL 6 emulation PostScript 3 emulationPPDS emulation PCL 6 emulation PostScript 3 emulationPPDS emulation PostScript 3 emulation PCL 6 emulationPPDS emulation CooperBlack-ItalicDownloadable fonts Symbol setsSymbol sets for PCL 6 emulation Resident bitmapped fontsHebrew and Arabic fonts Euro supportFontVision Windows 98 Latin 6 Baltic35 Printing sample fonts 9 Press Menu until you see Utilities Menu, and then press Select 10 Press Menu until you see Print Fonts, and then press Select11 Press Select Ready 36 Understanding printer messagesWhat you can do What this message meansSee also What this message meansWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansSee also What this message meansWhat you can do What this message meansWhat this message means What you can doWhat this message means Disk Recovery x/5 yyy%What you can do See alsoWhat you can do What this message meansSee also What this message meansFormatting Flash Formatting Disk yyy%What this message means What you can doWhat this message means Held Jobs may not be restoredWhat you can do See alsoWhat this message means StandardWhat you can do What this message meansWhat you can do What this message meansSee also What this message meansWhat you can do What this message meansSee also What this message meansWhat you can do What this message meansSee also What this message meansWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansSee also What this message meansWhat you can do What this message meansSee also What this message meansWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansSee also What this message meansWhat this message means Remove Paper specified binWhat you can do What this message meansWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansSee also What this message meansWhat you can do What this message meansWhat this message means What you can doWhat you can do What this message meansSee also What this message meansWhat you can do What this message meansSee also What this message meansWhat this message means 34 Wrong Paper Size in TrayWhat you can do See also37 Insufficient Defrag Memory 37 Insufficient Collation AreaWhat this message means What you can doWhat this message means 37 Insufficient MemoryWhat you can do See alsoWhat this message means Setup GuideWhat you can do See alsoWhat you can do What this message meansSee also What this message meansSoftware Error Serial Error54 Std Network What this message meansLost 56 Standard Serial Disabled56 Std Parallel Serial Buffer56 Standard USB 57 Configuration ChangeWhat this message means What you can doWhat you can do What this message meansSee also What this message meansWhat this message means Setup GuideWhat you can do See alsoWhat you can do What this message meansWhat this message means What you can doCalling for service 900-999 Service messageWhat these messages mean What you can doBlank Pages 37 Finishing MenuSeparator Sheets Separator SourceCopies CollationDuplex PurposeMultipage Border Duplex BindPurpose ValuesPurpose Multipage OrderValues See alsoMultipage View Multipage PrintPurpose ValuesSeparator Source Separator SheetsPurpose ValuesCancel Job Abort Restore38 Job Menu Reset PrinterHeld Jobs Confidential JobPurpose PurposePrint Buffer Reset PrinterPurpose Purpose39 Quality Menu Print ResolutionPictureGrade PurposePurpose Toner DarknessValues See also40 Paper Menu Configure MPUniversal Setup PurposePaper Loading Custom TypesPurpose PurposePurpose Paper SizeValues First select a paper sourcePurpose Paper SourceValues See alsoPurpose Paper TypeValues First select a paper sourceSubstitute Size Universal SetupPurpose ValuesA4 Width 41 PCL Emul MenuAuto LF after CR Auto CR after LFFont Name PurposeLines per Page Font SourcePurpose ValuesPitch OrientationPoint Size PurposeTray Renumber Symbol SetPurpose ValuesAuto CR after LF 42 PPDS MenuTray 1 Renumber PurposeCharacter Set Best FitAuto LF after CR PurposeLines per Page Lines per InchPurpose ValuesTray 1 Renumber Page FormatOrientation Purpose43 Serial Menu Data Bits BaudPurpose ValuesHonor DSR NPA ModeJob Buffering PurposeParity PCL SmartSwitchPurpose ValuesRobust XON PS SmartSwitchRS-232 PurposeSerial Protocol Serial BufferPurpose ValuesPCL SmartSwitch 44 Network MenuJob Buffering PurposeMAC Binary PS Network x SetupNetwork Buffer PurposePCL SmartSwitch NPA ModePurpose ValuesPS SmartSwitch Std Net SetupPurpose ValuesAdvanced Status 45 Parallel MenuJob Buffering Honor InitMAC Binary PS PurposeParallel Buffer Parallel ModeNPA Mode PurposeParallel Mode ProtocolPCL SmartSwitch PurposeTo configure the printer so it automatically switches to PostScript emulation when a print job received through the parallel port requires it, regardless of the default printer language PS SmartSwitchPurpose ValuesAlarm Control 46 Setup MenuDisplay Language Auto ContinueDownload Target PurposeJob Accounting Jam RecoveryPage Protect PurposePrint Area Power SaverPurpose ValuesPrinter Language Print TimeoutResource Save PurposeWait Timeout Toner AlarmPurpose Values47 PostScript Menu Print PS ErrorFont Priority PurposePCL SmartSwitch 48 USB MenuJob Buffering PurposePCL SmartSwitch NPA ModeMAC Binary PS PurposePS SmartSwitch USB BufferPurpose ValuesDefragment Flash 49 Utilities MenuFormat Disk Factory DefaultsFormat Flash PurposeJob Acct Stat Hex TracePrint Demo Print DirectoryPrint Fonts Print Net x SetupPrint Menus PurposeRemove Held Jobs PurposeValues 50 Notices Edition noticeEdition July Trademarks Copyright 2002 Lexmark International, Inc. All rights reservedUNITED STATES GOVERNMENT RESTRICTED RIGHTS Based on Times New Roman under license from The Other trademarks are the property of their respective ownersSafety information Licensing noticeBSD License and Warranty statements GNU General Public License Electronic emission notices Cautions and warningsPrinters with a network cable attached Industry Canada compliance statementJapanese VCCI notice Printers without a network cable attachedIndustry Canada compliance statement The United Kingdom Telecommunications ActAvis de conformité aux normes d’Industrie Canada European Community EC directives conformityEnergy Star Laser noticeNoise emission levels Index Page Page PS SmartSwitch 167 Parallel Mode 1 Parallel Menu 165 Page Page Lexington, Kentucky 2002 Lexmark International, Inc 740 West New Circle Road

16 Solving other option problems

The option does not operate

correctly after it is installed, or it

stops working.