You can solve many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Check the operator panel for a message about a printer consumable. See Determining the status of supplies for information about other ways to identify consumables that need to be replaced.
Use the following table to find solutions to print quality problems.
Symptom | Cause | Solution |
Blank pages | The print cartridge is defective | Replace the print cartridge. See Replacing |
| or empty. | the print cartridge. |
Black pages
•The print cartridge is defective.
•Your printer requires servicing.
•Replace the print cartridge. See Replacing the print cartridge.
•Call for service.
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