
Symptom |
| Cause | Solution |
Print too light |
| • The Toner Darkness setting | • Select a different Toner Darkness setting |
|
| is too light. | from the printer driver before sending the |
|
| • You are using paper that | job to print. |
|
| does not meet the printer | • Use recommended paper and specialty |
|
| specifications. | media. Refer to the Card Stock & Label |
|
| • The print cartridge is low on | Guide available on Lexmark’s Web site |
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| toner. | at www.lexmark.com for detailed |
|
| • The print cartridge is | specifications. |
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| • Load paper from a new package. | |
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| defective or has been | |
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| installed in more than one | • Avoid textured paper with rough finishes. |
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| printer. | • Make sure the paper you load in the |
|
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| trays is not damp. |
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| • Remove the print cartridge and shake it |
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| gently back and forth to use the |
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| remaining toner. |
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|
| • Replace the print cartridge. See |
|
|
| Replacing the print cartridge. |
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|
|
Print too dark |
| • The Toner Darkness setting | • Select a different Toner Darkness setting |
|
| is too dark. | from the printer driver before sending the |
|
| • The print cartridge is | job to print. |
|
| defective. | • Replace the print cartridge. See |
|
|
| Replacing the print cartridge. |
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|
Gray background | • | The Toner Darkness setting | • | Select a different Toner Darkness setting |
|
| is too dark. |
| from the printer driver before sending the |
| • | The print cartridge is |
| job to print. |
|
| defective. | • | Replace the print cartridge. See |
|
|
|
| Replacing the print cartridge. |
Uneven print density
The print cartridge is defective.
Replace the print cartridge. See Replacing the print cartridge.
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