Symptom

 

Cause

Solution

Print too light

 

• The Toner Darkness setting

• Select a different Toner Darkness setting

 

 

is too light.

from the printer driver before sending the

 

 

• You are using paper that

job to print.

 

 

does not meet the printer

• Use recommended paper and specialty

 

 

specifications.

media. Refer to the Card Stock & Label

 

 

• The print cartridge is low on

Guide available on Lexmark’s Web site

 

 

toner.

at www.lexmark.com for detailed

 

 

• The print cartridge is

specifications.

 

 

• Load paper from a new package.

 

 

defective or has been

 

 

installed in more than one

• Avoid textured paper with rough finishes.

 

 

printer.

• Make sure the paper you load in the

 

 

 

trays is not damp.

 

 

 

• Remove the print cartridge and shake it

 

 

 

gently back and forth to use the

 

 

 

remaining toner.

 

 

 

• Replace the print cartridge. See

 

 

 

Replacing the print cartridge.

 

 

 

 

Print too dark

 

• The Toner Darkness setting

• Select a different Toner Darkness setting

 

 

is too dark.

from the printer driver before sending the

 

 

• The print cartridge is

job to print.

 

 

defective.

• Replace the print cartridge. See

 

 

 

Replacing the print cartridge.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gray background

The Toner Darkness setting

Select a different Toner Darkness setting

 

 

is too dark.

 

from the printer driver before sending the

 

The print cartridge is

 

job to print.

 

 

defective.

Replace the print cartridge. See

 

 

 

 

Replacing the print cartridge.

Uneven print density

The print cartridge is defective.

Replace the print cartridge. See Replacing the print cartridge.

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Image 36
Lexmark 812 manual Print too light, Print too dark, Gray background, Uneven print density