
Symptom | Cause | Solution | ||
Print irregularities | • Paper has absorbed | • Load paper from a fresh package in the | ||
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| moisture due to high | paper tray. For information on storing |
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| humidity. | paper, see Storing paper. |
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| • You are using paper that | • Use recommended paper and specialty |
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| does not meet the printer | media. Avoid textured paper with rough |
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| specifications. | finishes. Refer to the Card Stock & Label |
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| • The fuser is worn or | Guide available on Lexmark’s Web site |
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| defective. | for detailed specifications. |
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| • Replace the fuser. See Replacing the |
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| fuser. |
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White or black line | Either the print cartridge or the | 1 First, replace the print cartridge. See | ||
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| fuser is defective. | Replacing the print cartridge. |
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| 2 If you still have the problem, replace the |
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| fuser. See Replacing the fuser. |
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Streaked horizontal lines
The print cartridge or fuser may be defective, empty, or worn.
Replace the print cartridge or fuser as needed. See Replacing the print cartridge or Replacing the fuser for more information.
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