Lexmark 812 manual Solving paper feed problems, Symptom, Cause, Solution, service

14 Solving paper feed problems

Symptom	Cause	Solution
Paper frequently	You are using paper that does not meet	Use recommended paper and specialty
jams.	the printer specifications.	media.
		Refer to the Card Stock & Label Guide
		available on Lexmark’s Web site at
		www.lexmark.com for detailed
		specifications.
		See Clearing jams for more information.
		See Avoiding jams for information that
		can help prevent jams from occurring.
	You have loaded too much paper or too	Make sure the stack of paper you load
	many envelopes.	does not exceed the maximum stack
		height indicated at the back of the tray or
		on the multipurpose feeder.
Paper frequently	Guides in the selected tray are not set to	Move the guides in the tray to the correct
jams (continued).	the appropriate position for the size paper	position.
	loaded.	See Loading the trays for detailed
		instructions.
	You did not change the paper size dial.	Select the size on the dial that matches
		the size of the paper loaded in the tray.
		Note: If you want to select the universal
		size setting, it is the last icon on the dial.
	The paper has absorbed moisture due to	Load paper from a fresh package.
	high humidity.	Store paper in its original wrapper until
		you load it.
		See Storing paper for more information.
	The paper pick rollers are worn and dirty.	Replace the pick rollers. See Calling for
		service.

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