March
Users Guide
Contents
Understanding printer menus
Loading paper and specialty media
Paper and specialty media guide
Printing
Clearing jams 190
Administrative support 188
154
Maintaining the printer 157
254
Troubleshooting 214
Index 269
Safety information
Safety information
Safety information
Learning about the printer
Learning about the printer
Thank you for choosing this printer
Finding information about the printer
Other countries and regions -See the printed
Selecting a location for the printer
Learning about the printer
Basic model
Printer configurations
Multipurpose feeder
Configured models
Fully configured model
Use
Using the printer control panel
Touch
Understanding the home screen
Understanding the home screen
Understanding the home screen
Sample touch screen
Using the touch-screen buttons
Features
Feature Description
Understanding the home screen
Showing or hiding icons on the home screen
Setting up and using the home screen applications
Accessing the Embedded Web Server
Setting up and using the home screen applications
Icon Description
Using Background and Idle Screen
Setting up Forms and Favorites
Activating the home screen applications
Setting up Remote Operator Panel
Understanding Eco‑Settings
Understanding Showroom
Click Configure Export
Exporting and importing a configuration
Exporting a configuration to a file
Importing a configuration from a file
Additional printer setup
Additional printer setup
Turning on the printer
Accessing the system board
Installing internal options
Available internal options
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ISP connector
Installing a memory card
Push the system board back into place
Ridge
Notch
Installing a flash memory or firmware card
Plastic pins
Installing an Internal Solutions Port
Metal pins
Screws for the ISP solution Screws for the plastic bracket
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Installing a printer hard disk
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Removing a printer hard disk
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Order of installation
Installing hardware options
Using a tandem‑tray module
Installing optional trays
Using a one‑tray module
Using a three‑tray module
‑tray module
Tandem‑tray module
Attaching cables
Ethernet port
Verifying printer setup
USB printer port
USB port
Installing the printer software
Setting up the printer software
Printing a menu settings
Printing a network setup
Macintosh
Updating available options in the printer driver
For Windows users
For Macintosh users
Preparing to set up the printer on a wireless network
Setting up wireless printing
Installing the printer on a wireless network Windows
Prepare to configure the printer
Installing the printer on a wireless network Macintosh
Mac OS X version 10.5 or later
Configure the printer for wireless access
Reports Network Setup Page or
Enter the printer information
From the Finder, navigate to Applications Utilities
Configure your computer to use the printer wirelessly
Double‑click Printer Setup Utility or Print Center
Click +
Click Default Browser tab More Printers
Installing the printer on an Ethernet network
From the Printer List, click Add
Mac OS X version 10.4 or earlier
Mac OS X version 10.5 or later
Select Ethernet connection, and then click Continue
Mac OS X version
For Windows users
Setting up serial printing
Windows 7 or earlier
Windows
Click Continue Finish
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Conserving supplies
Using recycled paper
Minimizing your printers environmental impact
Saving paper and toner
Avoid paper jams
Using Eco‑Mode
Saving energy
Reducing printer noise
Click Settings General Settings Timeouts
Adjusting Sleep Mode
Using the Embedded Web Server
Using the printer control panel
Click Settings General Settings
Using Hibernate Mode
Adjusting the brightness of the display
Click Settings General Settings Sleep Button Settings
Returning Lexmark cartridges for reuse or recycling
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
Loading the standard or optional 520‑sheet tray
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
Loading paper and specialty media Pull the tray out
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Loading the optional 850‑ and 1,150‑sheet trays
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Loading the 2000‑sheet high‑capacity feeder
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Loading the multipurpose feeder
Paper Envelopes Transparencies
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Linking trays
Linking and unlinking trays
Unlinking trays
Assigning a custom paper type name
Configuring a custom name
Linking exit bins
Creating a custom name for a paper type
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Paper and specialty media guide
Paper characteristics
Paper guidelines
Grain direction
Fiber content
Unacceptable paper
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Unacceptable paper examples
Storing paper
Supported paper sizes
Supported paper sizes, types, and weights
Supported paper sizes
Folio
11x17
12x18
Oficio México
Printer
Supported paper types and weights
Paper type Standard Second exit bin Bin 500 ‑sheet bin
Finisher
Bin
Supported finishing features
Paper transport
Finisher standard bin
Size Punch Offset Single/Double staple Double dual staple
Bin 1 finishing features
Bin 2 finishing features
Bin 2 booklet‑maker
Paper Menu Bin setup Output bin
Setting the finisher exit bin
12 x Folio
Printing a document
Adjusting toner darkness
Printing
Printing a document
Settings Print Settings Setup Menu
Using Max Speed and Max Yield
Click Settings Print Settings Quality Menu Toner Darkness
Click Configuration Print Settings Setup Menu
Printing from a flash drive
Printing from a flash drive
Flash drive File type
Supported flash drives and file types
Source Print side Paper orientation
Tips on using letterhead
Tips on using transparencies
Printing on specialty media
Tips on using labels
Tips on using envelopes
Print job type Description
Tips on using card stock
Printing confidential and other held jobs
Storing print jobs in the printer
Print
Printing information pages
Printing confidential and other held jobs
Printing a font sample list
Printing a directory list
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
Understanding printer menus
Supplies Paper Menu Reports Settings
Understanding printer menus
Menus list
Menu item Description
Supplies menu
Yellow Photoconductor Unit
160K Maintenance Kit
320K Maintenance Kit
Magenta Photoconductor Unit
Paper menu
Default Source menu
Paper Size/Type menu
MP Feeder Size
Tray x Type
MP Feeder Type
Understanding printer menus 100
Manual Paper Size
Manual Envelope Size
Configure MP menu
Understanding printer menus 101
Manual Paper Type
Paper Texture menu
Substitute Size menu
Understanding printer menus 102
Understanding printer menus 103
Understanding printer menus 104
Paper Weight menu
Understanding printer menus 105
Paper Loading menu
Understanding printer menus 106
Custom Bin Names menu
Universal Setup menu
Custom Types menu
Custom Names menu
Understanding printer menus 108
Bin Setup menu
Reports menu
Reports menu
Understanding printer menus 109
Understanding printer menus 110
Network/Ports menu
Active NIC menu
Standard Network or Network x menus
Understanding printer menus 111
This menu is available from the Network/Ports menu
Network Reports menu
Network Card menu
Understanding printer menus 112
Understanding printer menus 113
TCP/IP menu
Understanding printer menus 114
IPv6 menu
Understanding printer menus 115
Wireless menu
View Name
AppleTalk menu
Standard USB menu
Understanding printer menus 116
ENA Netmask
Understanding printer menus 117
USB Buffer
ENA Address
Understanding printer menus 118
Parallel x menu
Parallel Buffer
Protocol
Parallel Mode
Understanding printer menus 119
Advanced Status
Understanding printer menus 120
Serial x menu
Serial Buffer
Understanding printer menus 121
Robust XON
Understanding printer menus 122
Smtp Setup menu
Menu item Baud
Understanding printer menus 123
Understanding printer menus 124
Miscellaneous Security Settings menu
Security menu
Confidential Print menu
Understanding printer menus 125
Disk Wiping menu
Understanding printer menus 126
Security Audit Log menu
Menu item Export Log
Understanding printer menus 127
Set Date and Time menu
Display Language
Settings menu
General Settings menu
Understanding printer menus 128
Run Initial setup
Menu item Quiet Mode
Understanding printer menus 129
Keyboard
Understanding printer menus 130
Paper Sizes
Displayed Information
Understanding printer menus 131
Understanding printer menus 132
Timeouts
Alarms
Understanding printer menus 133
Understanding printer menus 134
Print Recovery
Understanding printer menus 135
Flash Drive menu
Understanding printer menus 136
Understanding printer menus 137
Setup menu
Understanding printer menus 138
Understanding printer menus 139
Job Accounting menu
Menu item Resource Save
Understanding printer menus 140
Finishing menu
Separator Source
Understanding printer menus 141
Staple Job
Understanding printer menus 142
Offset Pages
Understanding printer menus 143
Quality menu
Understanding printer menus 144
Understanding printer menus 145
Spot Color Replacement
Manual Color
Understanding printer menus 146
Utilities menu
PostScript menu
XPS menu
Understanding printer menus 147
Understanding printer menus 148
PCL Emul menu
Tray Renumber
Understanding printer menus 149
Understanding printer menus 150
Html menu
Understanding printer menus 151
Image menu
Touch Booklet Adjustments
Booklet Adjustments menu
Understanding printer menus 152
Understanding printer menus 153
Help menu
Erasing volatile memory
Securing the hard disk and other installed memory
Securing the hard disk and other installed memory 154
Statement of Volatility
Erasing non‑volatile memory
Using the printer control panel
Touch Wipe All Settings
Touch Back Exit Config Menu
Touch Disk Encryption Enable
Configuring printer hard disk encryption
Using the Embedded Web Server
Securing the hard disk and other installed memory 156
Maintaining the printer 157
Cleaning the exterior of the printer
Cleaning the printhead lenses
Maintaining the printer
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Maintaining the printer 161 Close the front door
Emptying the hole punch box
Open door G
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Checking the status of parts and supplies
Storing supplies
From the home screen, touch Status/Supplies View Supplies
Recommended toner cartridges and part numbers
Ordering parts and supplies
Ordering toner cartridges
Ordering a photoconductor unit
Ordering staple cartridges
Ordering a maintenance kit
Recommended maintenance kits and part numbers
Ordering a waste toner bottle
Replacing a photoconductor unit
Replacing parts and supplies
Replacing a maintenance kit
Maintenance kit
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Replacing a toner cartridge
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Maintaining the printer 174
Replacing the waste toner bottle
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Replacing staple cartridge in the standard stapler unit
Replacing a staple cartridge
Maintaining the printer 179
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Replacing staple cartridge in the booklet stapler unit
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Shipping the printer
Moving the printer
Before moving the printer
Moving the printer to another location
Checking the virtual display
Administrative support
Finding advanced networking and administrator information
Setting up e‑mail alerts
Settings General Settings Factory Defaults Restore Now
Restoring factory default settings
Administrative support 189
Click Settings
Paper tray recommendations
Clearing jams
Avoiding jams
Understanding jam numbers and locations
Area Area name Jam numbers What to do
Clearing jams 191
Clearing jams 192
Paper jams
Clearing jams 193
Paper jam in the fuser
Paper jam under the fuser
Paper jam
Clearing jams 194
Lower the multipurpose feeder, and then open door B
Paper jam
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Paper jam in Tray
24x paper jam
Open Tray
Paper jam in one of the optional trays Trays
Paper jam inside the tray
Paper jam in Tray 5 high‑capacity feeder
Pull out the tray until it stops
Paper jam in the tray exit
Paper jam in the top cover
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Clearing jams 204
Paper jam in door a
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Paper jam in cover F paper transport
4yy.xx paper jams
Clearing jams 206
Clearing jams 207
Paper jam in door H
Area Cover, knob, or handle name
Paper jam in door G
Clearing jams 209
Paper jam in cover F paper transport
Open door G Press the latch to open the stapler door
Staple jam
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Understanding printer messages
Troubleshooting
Solving basic printer problems
Troubleshooting 214
Change paper source to custom string load orientation
Troubleshooting 215
Change paper source to custom type name load orientation
Change paper source to custom string
Close cover
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Check src orientation or guides
Load src with custom type name
Install bin
Insert the hole punch box
Insert Tray
Load Manual Feeder with custom string
Load src with size
Load src with type size
Load Manual Feeder with custom type name
Remove paper from standard output bin
Load Manual Feeder with paper type paper size
Manual feeder expects paper size. Check paper source guides
Load staples
Unsupported camera mode, unplug camera and change mode
Print quota exceeded. Print job canceled
Restore held jobs?
Some held jobs were not restored
Incorrect paper type, check paper source
Insufficient memory to support Resource Save feature
Insufficient memory, some held jobs will not be restored
Incorrect paper size, check paper source
Complex page, some data may not have printed
Insufficient memory to collate job
Insufficient memory for Flash Memory Defragment operation
Memory full
Unformatted flash detected
Serial option x error
Standard network software error
Network x software error
Standard parallel port disabled
Parallel port x disabled
Serial port x disabled
Standard USB port disabled
Incompatible tray
Too many disks installed
Too many flash options installed
Too many trays attached
Xx Waste toner bottle nearly full
Scheduled maintenance
Disk full
Xx Replace waste toner bottle
Xx color cartridge low
Xx color photoconductor low
Xx color photoconductor missing
Xx Replace color photoconductor
Print jobs do not print
Solving printing problems
Emulation error, load emulation option
Error message about reading USB drive appears
Confidential and other held jobs do not print
Tray linking does not work
Print job takes longer than expected
Job prints from the wrong tray or on the wrong paper
Incorrect characters print
Unexpected page breaks occur
Solving home screen applications problems
An application error has occurred
Large jobs do not collate
Contact Customer Support
Forms and Favorites troubleshooting
Adjust the Scan Settings
Forms are not available or are not working
Network destination stopped working or is invalid
Troubleshooting 233
Check to see if the Option is Connected to the Printer
Solving option problems
Paper tray problems
Reset the Printer
Cannot detect printer hard disk
Sheet drawer problems
Memory card
Cannot detect flash memory card
Internal print server does not operate correctly
Internal Solutions Port does not operate correctly
USB/parallel interface card does not operate correctly
Jammed pages are not reprinted
Solving paper feed problems
Paper frequently jams
Paper jam message remains after jam is cleared
Characters have jagged or uneven edges
Solving print quality problems
Troubleshooting 238
Printer is printing blank pages
Fine horizontal lines appear on color pages
Clipped images
Shadow images appear on prints
Make Sure the Toner Cartridge is not LOW on Toner
Check the Background Darkness or Removal Setting
Gray background on prints
Incorrect margins
Make Sure There is no Defective Toner Cartridge
Clean the Printhead Lenses
Make Sure the Transfer Module is not Defective
Load Paper from a Fresh Package
Troubleshooting 242
Paper curl
Print irregularities
Make Sure the Transfer Belt is not Defective
Troubleshooting 243
Check the DARKNESS, BRIGHTNESS, and Contrast Settings
Print is too dark
Print is too light
Troubleshooting 244
Repeating defects appear on a
Clean the exterior of the printer
Troubleshooting 245
Skewed print
Check the Paper Type
Solid color pages
Black or white streaks appear on transparencies or paper
Ensure That the Fill Pattern is Correct
Select Another Tray or Feeder
Streaked horizontal lines appear on prints
Toner fog or background shading appears on
Make Sure the Print Cartridge is not LOW on Toner
Toner rubs off
Transparency print quality is poor
Solving color quality problems
FAQ about color printing
What is RGB color?
How does the printer know what color to print?
Troubleshooting 250
What is manual color correction?
Color conversion table Settings
Troubleshooting 251
What are Detailed Color Samples and how do I access them?
Troubleshooting 252
Embedded Web Server does not open
Contacting customer support
Troubleshooting 253
Edition notice
Product information
Lexmark International, Inc All rights reserved
255
Trademarks
Licensing notices
Modular component notice
256
257
Noise emission levels
Meter average sound pressure, dBA
Power Saver
Temperature information
Power consumption
Product power consumption
Radio interference notice
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
Industry Canada Canada
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada Canada
261
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
262
Lexmark International, Inc., Lexington, KY
Statement of Limited Warranty
Limited warranty
Limited warranty service
264
Extent of limited warranty
Limitation of liability
Additional rights
265
Lexmark Software Limited Warranty and License Agreement
266
267
268
Patent acknowledgment
Numerics
Index
Index 269
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