Lexmark C950 manual Sheet drawer problems, Memory card, Cannot detect flash memory card

Troubleshooting 235

MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY

If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet.

2,000-sheet drawer problems

CHECK THE DRAWER CONNECTION

Make sure the 2,000‑sheet drawer is properly connected to the printer.

LOAD PAPER

If the tray is empty, then load paper in the tray or feeder

CLEAR ANY JAMS

Open the side door of the tray or feeder, and then remove any jammed paper.

AVOID PAPER JAMS

•Flex the paper.

•Make sure the drawer is properly installed.

•Make sure paper is loaded correctly.

•Make sure the paper stack you load does not exceed the maximum stack height indicated in the tray.

•Make sure the paper or specialty media meets specifications and is not damaged.

•Make sure the guides are positioned correctly for the paper size loaded.

Memory card

Make sure the memory card is securely connected to the printer system board.

Cannot detect flash memory card

Make sure the flash memory card is securely connected to the printer system board.

Cannot detect printer hard disk

Make sure the printer hard disk is securely connected to the printer system board.