Manuals / Lexmark / Computer Equipment / Printer

Lexmark C950 manual

Models: C950

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Maintaining the printer

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2Slide the release lever to the left to unlock the cover.

3Open the cover.

Warning—Potential Damage: To avoid overexposing the photoconductor unit, do not leave the cover open for more than 10 minutes.

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Contents

Users Guide MarchContents Printing Loading paper and specialty mediaPaper and specialty media guide Understanding printer menusMaintaining the printer 157 Administrative support 188154 Clearing jams 190Index 269 Troubleshooting 214254 Safety information Safety informationSafety information Finding information about the printer Learning about the printerThank you for choosing this printer Learning about the printerSelecting a location for the printer Other countries and regions -See the printedLearning about the printer Multipurpose feeder Printer configurationsBasic model Configured models Fully configured model Using the printer control panel UseUnderstanding the home screen Understanding the home screenUnderstanding the home screen TouchFeature Description Using the touch-screen buttonsFeatures Sample touch screenUnderstanding the home screen Setting up and using the home screen applications Setting up and using the home screen applicationsAccessing the Embedded Web Server Showing or hiding icons on the home screenActivating the home screen applications Using Background and Idle ScreenSetting up Forms and Favorites Icon DescriptionUnderstanding Showroom Understanding Eco‑SettingsSetting up Remote Operator Panel Importing a configuration from a file Exporting and importing a configurationExporting a configuration to a file Click Configure ExportTurning on the printer Additional printer setupAdditional printer setup Available internal options Installing internal optionsAccessing the system board Page Push the system board back into place Installing a memory cardISP connector Notch RidgeInstalling a flash memory or firmware card Metal pins Installing an Internal Solutions PortPlastic pins Screws for the ISP solution Screws for the plastic bracket Page Installing a printer hard disk Page Page Page Removing a printer hard disk Page Installing hardware options Order of installationUsing a three‑tray module Installing optional traysUsing a one‑tray module Using a tandem‑tray module‑tray module Attaching cables Tandem‑tray moduleUSB port Verifying printer setupUSB printer port Ethernet portPrinting a network setup Setting up the printer softwarePrinting a menu settings Installing the printer softwareFor Macintosh users Updating available options in the printer driverFor Windows users MacintoshSetting up wireless printing Preparing to set up the printer on a wireless networkInstalling the printer on a wireless network Windows Installing the printer on a wireless network Macintosh Prepare to configure the printerEnter the printer information Configure the printer for wireless accessReports Network Setup Page or Mac OS X version 10.5 or laterClick + Configure your computer to use the printer wirelesslyDouble‑click Printer Setup Utility or Print Center From the Finder, navigate to Applications UtilitiesFrom the Printer List, click Add Installing the printer on an Ethernet networkClick Default Browser tab More Printers Select Ethernet connection, and then click Continue Mac OS X version 10.5 or laterMac OS X version 10.4 or earlier Mac OS X version For Windows users Setting up serial printing Click Continue Finish WindowsWindows 7 or earlier Page Saving paper and toner Using recycled paperMinimizing your printers environmental impact Conserving suppliesReducing printer noise Using Eco‑ModeSaving energy Avoid paper jamsUsing the printer control panel Adjusting Sleep ModeUsing the Embedded Web Server Click Settings General Settings TimeoutsClick Settings General Settings Sleep Button Settings Using Hibernate ModeAdjusting the brightness of the display Click Settings General SettingsRecycling Lexmark packaging RecyclingRecycling Lexmark products Returning Lexmark cartridges for reuse or recyclingLoading paper and specialty media Setting the paper size and typeConfiguring Universal paper settings Loading the standard or optional 520‑sheet trayLoading paper and specialty media Pull the tray out Page Loading the optional 850‑ and 1,150‑sheet trays Page Page Loading the 2000‑sheet high‑capacity feeder Page Loading the multipurpose feeder Paper Envelopes Transparencies Page Unlinking trays Linking and unlinking traysLinking trays Creating a custom name for a paper type Configuring a custom nameLinking exit bins Assigning a custom paper type namePage Paper guidelines Paper characteristicsPaper and specialty media guide Selecting paper Fiber contentUnacceptable paper Grain directionUsing recycled paper and other office papers Selecting preprinted forms and letterheadStoring paper Unacceptable paper examplesSupported paper sizes Supported paper sizes, types, and weightsSupported paper sizes Oficio México 11x1712x18 FolioSupported paper types and weights PrinterFinisher Paper type Standard Second exit bin Bin 500 ‑sheet binFinisher standard bin Supported finishing featuresPaper transport BinBin 2 booklet‑maker Bin 1 finishing featuresBin 2 finishing features Size Punch Offset Single/Double staple Double dual staple12 x Folio Setting the finisher exit binPaper Menu Bin setup Output bin Printing a document Adjusting toner darknessPrinting Printing a documentClick Configuration Print Settings Setup Menu Using Max Speed and Max YieldClick Settings Print Settings Quality Menu Toner Darkness Settings Print Settings Setup MenuPrinting from a flash drive Printing from a flash driveSupported flash drives and file types Flash drive File typePrinting on specialty media Tips on using letterheadTips on using transparencies Source Print side Paper orientationTips on using envelopes Tips on using labelsStoring print jobs in the printer Tips on using card stockPrinting confidential and other held jobs Print job type DescriptionPrinting a font sample list Printing information pagesPrinting confidential and other held jobs PrintCanceling a print job from the computer Canceling a print jobCanceling a print job from the printer control panel Printing a directory listMenus list Supplies Paper Menu Reports SettingsUnderstanding printer menus Understanding printer menusSupplies menu Menu item DescriptionMagenta Photoconductor Unit 160K Maintenance Kit320K Maintenance Kit Yellow Photoconductor UnitPaper Size/Type menu Default Source menuPaper menu Tray x Type MP Feeder SizeManual Paper Size Understanding printer menus 100MP Feeder Type Manual Paper Type Configure MP menuUnderstanding printer menus 101 Manual Envelope SizeUnderstanding printer menus 102 Substitute Size menuPaper Texture menu Understanding printer menus 103 Paper Weight menu Understanding printer menus 104Paper Loading menu Understanding printer menus 105Understanding printer menus 106 Custom Names menu Universal Setup menuCustom Types menu Custom Bin Names menuBin Setup menu Understanding printer menus 108Understanding printer menus 109 Reports menuReports menu Standard Network or Network x menus Network/Ports menuActive NIC menu Understanding printer menus 110Understanding printer menus 111 Understanding printer menus 112 Network Reports menuNetwork Card menu This menu is available from the Network/Ports menuTCP/IP menu Understanding printer menus 113IPv6 menu Understanding printer menus 114Wireless menu Understanding printer menus 115Understanding printer menus 116 AppleTalk menuStandard USB menu View NameENA Address Understanding printer menus 117USB Buffer ENA NetmaskParallel Buffer Parallel x menuUnderstanding printer menus 118 Advanced Status Parallel ModeUnderstanding printer menus 119 ProtocolSerial x menu Understanding printer menus 120Robust XON Understanding printer menus 121Serial Buffer Menu item Baud Smtp Setup menuUnderstanding printer menus 122 Understanding printer menus 123 Confidential Print menu Miscellaneous Security Settings menuSecurity menu Understanding printer menus 124Disk Wiping menu Understanding printer menus 125Menu item Export Log Security Audit Log menuUnderstanding printer menus 126 Set Date and Time menu Understanding printer menus 127Understanding printer menus 128 Settings menuGeneral Settings menu Display LanguageUnderstanding printer menus 129 Menu item Quiet ModeRun Initial setup Paper Sizes Understanding printer menus 130Keyboard Understanding printer menus 131 Displayed InformationUnderstanding printer menus 132 Understanding printer menus 133 AlarmsTimeouts Print Recovery Understanding printer menus 134Flash Drive menu Understanding printer menus 135Understanding printer menus 136 Setup menu Understanding printer menus 137Understanding printer menus 138 Menu item Resource Save Job Accounting menuUnderstanding printer menus 139 Finishing menu Understanding printer menus 140Understanding printer menus 141 Separator SourceOffset Pages Understanding printer menus 142Staple Job Quality menu Understanding printer menus 143Understanding printer menus 144 Manual Color Spot Color ReplacementUnderstanding printer menus 145 Utilities menu Understanding printer menus 146Understanding printer menus 147 XPS menuPostScript menu PCL Emul menu Understanding printer menus 148Understanding printer menus 149 Tray RenumberHtml menu Understanding printer menus 150Image menu Understanding printer menus 151Understanding printer menus 152 Booklet Adjustments menuTouch Booklet Adjustments Help menu Understanding printer menus 153Statement of Volatility Securing the hard disk and other installed memorySecuring the hard disk and other installed memory 154 Erasing volatile memoryTouch Back Exit Config Menu Using the printer control panelTouch Wipe All Settings Erasing non‑volatile memorySecuring the hard disk and other installed memory 156 Configuring printer hard disk encryptionUsing the Embedded Web Server Touch Disk Encryption EnableMaintaining the printer Cleaning the exterior of the printerCleaning the printhead lenses Maintaining the printer 157Page Page Page Open door G Emptying the hole punch boxMaintaining the printer 161 Close the front door Page From the home screen, touch Status/Supplies View Supplies Storing suppliesChecking the status of parts and supplies Ordering a photoconductor unit Ordering parts and suppliesOrdering toner cartridges Recommended toner cartridges and part numbersOrdering a waste toner bottle Ordering a maintenance kitRecommended maintenance kits and part numbers Ordering staple cartridgesMaintenance kit Replacing parts and suppliesReplacing a maintenance kit Replacing a photoconductor unitPage Page Page Page Replacing a toner cartridge Page Page Replacing the waste toner bottle Maintaining the printer 174Page Page Page Page Maintaining the printer 179 Replacing a staple cartridgeReplacing staple cartridge in the standard stapler unit Page Replacing staple cartridge in the booklet stapler unit Page Page Page Page Page Moving the printer to another location Moving the printerBefore moving the printer Shipping the printerSetting up e‑mail alerts Administrative supportFinding advanced networking and administrator information Checking the virtual displayClick Settings Restoring factory default settingsAdministrative support 189 Settings General Settings Factory Defaults Restore NowUnderstanding jam numbers and locations Clearing jamsAvoiding jams Paper tray recommendationsClearing jams 191 Area Area name Jam numbers What to doPaper jams Clearing jams 192Paper jam in the fuser Clearing jams 193Clearing jams 194 Paper jamPaper jam under the fuser Lower the multipurpose feeder, and then open door B Paper jam Page Open Tray 24x paper jamPaper jam in Tray Paper jam in one of the optional trays Trays Pull out the tray until it stops Paper jam in Tray 5 high‑capacity feederPaper jam inside the tray Paper jam in the tray exit Paper jam in the top cover Page Paper jam in door a Clearing jams 204Page Clearing jams 206 4yy.xx paper jamsPaper jam in cover F paper transport Paper jam in door H Clearing jams 207Paper jam in door G Area Cover, knob, or handle nameClearing jams 209 Paper jam in cover F paper transport Staple jam Open door G Press the latch to open the stapler doorPage Page Troubleshooting 214 TroubleshootingSolving basic printer problems Understanding printer messagesChange paper source to custom string Troubleshooting 215Change paper source to custom type name load orientation Change paper source to custom string load orientationCheck src orientation or guides Error reading USB drive. Remove USBError reading USB hub. Remove hub Close coverInsert Tray Install binInsert the hole punch box Load src with custom type nameLoad Manual Feeder with custom type name Load src with sizeLoad src with type size Load Manual Feeder with custom stringLoad staples Load Manual Feeder with paper type paper sizeManual feeder expects paper size. Check paper source guides Remove paper from standard output binSome held jobs were not restored Print quota exceeded. Print job canceledRestore held jobs? Unsupported camera mode, unplug camera and change modeIncorrect paper size, check paper source Insufficient memory to support Resource Save featureInsufficient memory, some held jobs will not be restored Incorrect paper type, check paper sourceMemory full Insufficient memory to collate jobInsufficient memory for Flash Memory Defragment operation Complex page, some data may not have printedNetwork x software error Serial option x errorStandard network software error Unformatted flash detectedStandard USB port disabled Parallel port x disabledSerial port x disabled Standard parallel port disabledToo many trays attached Too many disks installedToo many flash options installed Incompatible trayXx Replace waste toner bottle Scheduled maintenanceDisk full Xx Waste toner bottle nearly fullXx Replace color photoconductor Xx color photoconductor lowXx color photoconductor missing Xx color cartridge lowError message about reading USB drive appears Solving printing problemsEmulation error, load emulation option Print jobs do not printConfidential and other held jobs do not print Incorrect characters print Print job takes longer than expectedJob prints from the wrong tray or on the wrong paper Tray linking does not workLarge jobs do not collate Solving home screen applications problemsAn application error has occurred Unexpected page breaks occurForms are not available or are not working Forms and Favorites troubleshootingAdjust the Scan Settings Contact Customer SupportTroubleshooting 233 Network destination stopped working or is invalidReset the Printer Solving option problemsPaper tray problems Check to see if the Option is Connected to the PrinterCannot detect flash memory card Sheet drawer problemsMemory card Cannot detect printer hard diskUSB/parallel interface card does not operate correctly Internal Solutions Port does not operate correctlyInternal print server does not operate correctly Paper jam message remains after jam is cleared Solving paper feed problemsPaper frequently jams Jammed pages are not reprintedPrinter is printing blank pages Solving print quality problemsTroubleshooting 238 Characters have jagged or uneven edgesShadow images appear on prints Clipped imagesFine horizontal lines appear on color pages Incorrect margins Check the Background Darkness or Removal SettingGray background on prints Make Sure the Toner Cartridge is not LOW on TonerMake Sure the Transfer Module is not Defective Clean the Printhead LensesMake Sure There is no Defective Toner Cartridge Print irregularities Troubleshooting 242Paper curl Load Paper from a Fresh PackagePrint is too dark Troubleshooting 243Check the DARKNESS, BRIGHTNESS, and Contrast Settings Make Sure the Transfer Belt is not DefectiveRepeating defects appear on a Troubleshooting 244Print is too light Skewed print Troubleshooting 245Clean the exterior of the printer Ensure That the Fill Pattern is Correct Solid color pagesBlack or white streaks appear on transparencies or paper Check the Paper TypeMake Sure the Print Cartridge is not LOW on Toner Streaked horizontal lines appear on printsToner fog or background shading appears on Select Another Tray or FeederToner rubs off What is RGB color? Solving color quality problemsFAQ about color printing Transparency print quality is poorColor conversion table Settings Troubleshooting 250What is manual color correction? How does the printer know what color to print?Troubleshooting 251 Embedded Web Server does not open Troubleshooting 252What are Detailed Color Samples and how do I access them? Troubleshooting 253 Contacting customer supportLexmark International, Inc All rights reserved Product informationEdition notice Trademarks 255256 Modular component noticeLicensing notices Meter average sound pressure, dBA Noise emission levels257 Product power consumption Temperature informationPower consumption Power SaverEuropean Community EC directives conformity Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada Radio interference noticeIndustry Canada Canada Regulatory notices for wireless productsExposure to radio frequency radiation Industry Canada Canada261 262 ΤΗΣ Οδηγιασ 1999/5/ΕΚLimited warranty service Statement of Limited WarrantyLimited warranty Lexmark International, Inc., Lexington, KYAdditional rights Extent of limited warrantyLimitation of liability 264Lexmark Software Limited Warranty and License Agreement 265266 267 Patent acknowledgment 268Index 269 IndexNumerics Page Page Page Page Page