Troubleshooting

231

USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS

Print a menu settings page and compare the settings for each tray.

If necessary, adjust the settings from the Paper Size/Type menu.

Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper size. You must set the size from the Paper Size/Type menu.

Large jobs do not collate

These are possible solutions. Try one or more of the following:

MAKE SURE COLLATE IS SET TO ON

From the Finishing menu or Print Properties, set Collate to On.

Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.

REDUCE THE COMPLEXITY OF THE PRINT JOB

Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.

MAKE SURE THE PRINTER HAS ENOUGH MEMORY

Add printer memory or an optional hard disk.

Unexpected page breaks occur

INCREASE THE PRINT TIMEOUT VALUE

1From the home screen, navigate to:

> Settings > General Settings > Timeouts

2Touch the left or right arrow next to Print Timeout until the desired value appears.

3Touch Submit.

Solving home screen applications problems

An application error has occurred

CHECK THE SYSTEM LOG FOR RELEVANT DETAILS

1Type the printer IP address or host name in the address field of your Web browser.

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Lexmark C950 manual Solving home screen applications problems, Large jobs do not collate, Unexpected page breaks occur