Troubleshooting

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How does the printer know what color to print?

When you print a document, information describing the type and color of each object is sent to the printer. The color information is passed through color conversion tables that translate the color into the appropriate amounts of cyan, magenta, yellow, and black toner needed to produce the desired color. The object type information lets different color conversion tables be used for different types of objects. For example, it is possible to apply one type of color conversion table to text while applying a different color conversion table to photographic images.

Should I use PostScript or PCL emulation printer software? What settings should I use for the best color?

The PostScript driver is strongly recommended for best color quality. The default settings in the PostScript driver provide preferred color quality for the majority of printouts.

Why doesn't the printed color match the color that I see on the computer screen?

The color conversion tables used in Auto Color Correction mode generally approximate the colors of a standard computer monitor. However, because of technology differences that exist between printers and monitors, there are many colors that can also be affected by monitor variations and lighting conditions. For recommendations on how the printer color sample pages may be useful in solving certain colormatching problems, see the question, “How can I match a particular color (such as a color in a corporate logo)?”

The printed page appears tinted. Can I slightly adjust the color?

Sometimes you may consider printed pages to appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjusting the Color Balance setting may create more preferable color. Color Balance lets you make subtle adjustments to the amount of toner being used in each color plane. Selecting positive (or negative) values for cyan, magenta, yellow, and black under the Color Balance menu will slightly increase (or decrease) the amount of toner used for the chosen color. For example, if you believe the overall printed page to be too red, then decreasing both magenta and yellow could potentially improve color.

My color transparencies seem dark when being projected. Is there anything I can do to improve the color?

This problem most commonly occurs when projecting transparencies with reflective overhead projectors. To obtain the highest projected color quality, transmissive overhead projectors are recommended. If a reflective projector must be used, then adjusting the Toner Darkness setting to 1, 2, or 3 will lighten the transparency.

Make sure to print on the recommended type of color transparencies. For more information about the paper and media specifications, see the User's Guide on the Software and Documentation CD.

What is manual color correction?

The color conversion tables applied to each object when using the default Auto Color Correction setting generate preferred color for the majority of documents. Occasionally, you may want to apply a different color table mapping. This customization is accomplished using the Manual Color menu and the Manual Color Correction setting.

Manual Color Correction applies to RGB and CMYK color conversion table mappings as defined in the Manual Color menu.

You can select any of the different color conversion tables for RGB or CMYK:

Color conversion table

Settings

 

 

RGB

sRGB Display

Display–True Black

sRGB Vivid

Vivid

Off

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Lexmark C950 Troubleshooting 250, How does the printer know what color to print?, What is manual color correction?