Users Guide
March
Contents
Printing
Loading paper and specialty media
Paper and specialty media guide
Understanding printer menus
Maintaining the printer 157
Administrative support 188
154
Clearing jams 190
Troubleshooting 214
254
Index 269
Safety information
Safety information
Safety information
Finding information about the printer
Learning about the printer
Thank you for choosing this printer
Learning about the printer
Selecting a location for the printer
Other countries and regions -See the printed
Learning about the printer
Printer configurations
Basic model
Multipurpose feeder
Configured models
Fully configured model
Using the printer control panel
Use
Understanding the home screen
Understanding the home screen
Understanding the home screen
Touch
Feature Description
Using the touch-screen buttons
Features
Sample touch screen
Understanding the home screen
Setting up and using the home screen applications
Setting up and using the home screen applications
Accessing the Embedded Web Server
Showing or hiding icons on the home screen
Activating the home screen applications
Using Background and Idle Screen
Setting up Forms and Favorites
Icon Description
Understanding Eco‑Settings
Setting up Remote Operator Panel
Understanding Showroom
Importing a configuration from a file
Exporting and importing a configuration
Exporting a configuration to a file
Click Configure Export
Additional printer setup
Additional printer setup
Turning on the printer
Installing internal options
Accessing the system board
Available internal options
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Installing a memory card
ISP connector
Push the system board back into place
Notch
Ridge
Installing a flash memory or firmware card
Installing an Internal Solutions Port
Plastic pins
Metal pins
Screws for the ISP solution Screws for the plastic bracket
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Installing a printer hard disk
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Removing a printer hard disk
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Installing hardware options
Order of installation
Using a three‑tray module
Installing optional trays
Using a one‑tray module
Using a tandem‑tray module
‑tray module
Attaching cables
Tandem‑tray module
USB port
Verifying printer setup
USB printer port
Ethernet port
Printing a network setup
Setting up the printer software
Printing a menu settings
Installing the printer software
For Macintosh users
Updating available options in the printer driver
For Windows users
Macintosh
Setting up wireless printing
Preparing to set up the printer on a wireless network
Installing the printer on a wireless network Windows
Installing the printer on a wireless network Macintosh
Prepare to configure the printer
Enter the printer information
Configure the printer for wireless access
Reports Network Setup Page or
Mac OS X version 10.5 or later
Click +
Configure your computer to use the printer wirelessly
Double‑click Printer Setup Utility or Print Center
From the Finder, navigate to Applications Utilities
Installing the printer on an Ethernet network
Click Default Browser tab More Printers
From the Printer List, click Add
Mac OS X version 10.5 or later
Mac OS X version 10.4 or earlier
Select Ethernet connection, and then click Continue
Mac OS X version
For Windows users
Setting up serial printing
Windows
Windows 7 or earlier
Click Continue Finish
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Saving paper and toner
Using recycled paper
Minimizing your printers environmental impact
Conserving supplies
Reducing printer noise
Using Eco‑Mode
Saving energy
Avoid paper jams
Using the printer control panel
Adjusting Sleep Mode
Using the Embedded Web Server
Click Settings General Settings Timeouts
Click Settings General Settings Sleep Button Settings
Using Hibernate Mode
Adjusting the brightness of the display
Click Settings General Settings
Recycling Lexmark packaging
Recycling
Recycling Lexmark products
Returning Lexmark cartridges for reuse or recycling
Loading paper and specialty media
Setting the paper size and type
Configuring Universal paper settings
Loading the standard or optional 520‑sheet tray
Loading paper and specialty media Pull the tray out
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Loading the optional 850‑ and 1,150‑sheet trays
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Loading the 2000‑sheet high‑capacity feeder
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Loading the multipurpose feeder
Paper Envelopes Transparencies
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Linking and unlinking trays
Linking trays
Unlinking trays
Creating a custom name for a paper type
Configuring a custom name
Linking exit bins
Assigning a custom paper type name
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Paper characteristics
Paper and specialty media guide
Paper guidelines
Selecting paper
Fiber content
Unacceptable paper
Grain direction
Using recycled paper and other office papers
Selecting preprinted forms and letterhead
Storing paper
Unacceptable paper examples
Supported paper sizes, types, and weights
Supported paper sizes
Supported paper sizes
Oficio México
11x17
12x18
Folio
Supported paper types and weights
Printer
Finisher
Paper type Standard Second exit bin Bin 500 ‑sheet bin
Finisher standard bin
Supported finishing features
Paper transport
Bin
Bin 2 booklet‑maker
Bin 1 finishing features
Bin 2 finishing features
Size Punch Offset Single/Double staple Double dual staple
Setting the finisher exit bin
Paper Menu Bin setup Output bin
12 x Folio
Printing a document
Adjusting toner darkness
Printing
Printing a document
Click Configuration Print Settings Setup Menu
Using Max Speed and Max Yield
Click Settings Print Settings Quality Menu Toner Darkness
Settings Print Settings Setup Menu
Printing from a flash drive
Printing from a flash drive
Supported flash drives and file types
Flash drive File type
Printing on specialty media
Tips on using letterhead
Tips on using transparencies
Source Print side Paper orientation
Tips on using envelopes
Tips on using labels
Storing print jobs in the printer
Tips on using card stock
Printing confidential and other held jobs
Print job type Description
Printing a font sample list
Printing information pages
Printing confidential and other held jobs
Print
Canceling a print job from the computer
Canceling a print job
Canceling a print job from the printer control panel
Printing a directory list
Menus list
Supplies Paper Menu Reports Settings
Understanding printer menus
Understanding printer menus
Supplies menu
Menu item Description
Magenta Photoconductor Unit
160K Maintenance Kit
320K Maintenance Kit
Yellow Photoconductor Unit
Default Source menu
Paper menu
Paper Size/Type menu
Tray x Type
MP Feeder Size
Understanding printer menus 100
MP Feeder Type
Manual Paper Size
Manual Paper Type
Configure MP menu
Understanding printer menus 101
Manual Envelope Size
Substitute Size menu
Paper Texture menu
Understanding printer menus 102
Understanding printer menus 103
Paper Weight menu
Understanding printer menus 104
Paper Loading menu
Understanding printer menus 105
Understanding printer menus 106
Custom Names menu
Universal Setup menu
Custom Types menu
Custom Bin Names menu
Bin Setup menu
Understanding printer menus 108
Reports menu
Reports menu
Understanding printer menus 109
Standard Network or Network x menus
Network/Ports menu
Active NIC menu
Understanding printer menus 110
Understanding printer menus 111
Understanding printer menus 112
Network Reports menu
Network Card menu
This menu is available from the Network/Ports menu
TCP/IP menu
Understanding printer menus 113
IPv6 menu
Understanding printer menus 114
Wireless menu
Understanding printer menus 115
Understanding printer menus 116
AppleTalk menu
Standard USB menu
View Name
ENA Address
Understanding printer menus 117
USB Buffer
ENA Netmask
Parallel x menu
Understanding printer menus 118
Parallel Buffer
Advanced Status
Parallel Mode
Understanding printer menus 119
Protocol
Serial x menu
Understanding printer menus 120
Understanding printer menus 121
Serial Buffer
Robust XON
Smtp Setup menu
Understanding printer menus 122
Menu item Baud
Understanding printer menus 123
Confidential Print menu
Miscellaneous Security Settings menu
Security menu
Understanding printer menus 124
Disk Wiping menu
Understanding printer menus 125
Security Audit Log menu
Understanding printer menus 126
Menu item Export Log
Set Date and Time menu
Understanding printer menus 127
Understanding printer menus 128
Settings menu
General Settings menu
Display Language
Menu item Quiet Mode
Run Initial setup
Understanding printer menus 129
Understanding printer menus 130
Keyboard
Paper Sizes
Understanding printer menus 131
Displayed Information
Understanding printer menus 132
Alarms
Timeouts
Understanding printer menus 133
Print Recovery
Understanding printer menus 134
Flash Drive menu
Understanding printer menus 135
Understanding printer menus 136
Setup menu
Understanding printer menus 137
Understanding printer menus 138
Job Accounting menu
Understanding printer menus 139
Menu item Resource Save
Finishing menu
Understanding printer menus 140
Understanding printer menus 141
Separator Source
Understanding printer menus 142
Staple Job
Offset Pages
Quality menu
Understanding printer menus 143
Understanding printer menus 144
Spot Color Replacement
Understanding printer menus 145
Manual Color
Utilities menu
Understanding printer menus 146
XPS menu
PostScript menu
Understanding printer menus 147
PCL Emul menu
Understanding printer menus 148
Understanding printer menus 149
Tray Renumber
Html menu
Understanding printer menus 150
Image menu
Understanding printer menus 151
Booklet Adjustments menu
Touch Booklet Adjustments
Understanding printer menus 152
Help menu
Understanding printer menus 153
Statement of Volatility
Securing the hard disk and other installed memory
Securing the hard disk and other installed memory 154
Erasing volatile memory
Touch Back Exit Config Menu
Using the printer control panel
Touch Wipe All Settings
Erasing non‑volatile memory
Securing the hard disk and other installed memory 156
Configuring printer hard disk encryption
Using the Embedded Web Server
Touch Disk Encryption Enable
Maintaining the printer
Cleaning the exterior of the printer
Cleaning the printhead lenses
Maintaining the printer 157
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Emptying the hole punch box
Maintaining the printer 161 Close the front door
Open door G
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Storing supplies
Checking the status of parts and supplies
From the home screen, touch Status/Supplies View Supplies
Ordering a photoconductor unit
Ordering parts and supplies
Ordering toner cartridges
Recommended toner cartridges and part numbers
Ordering a waste toner bottle
Ordering a maintenance kit
Recommended maintenance kits and part numbers
Ordering staple cartridges
Maintenance kit
Replacing parts and supplies
Replacing a maintenance kit
Replacing a photoconductor unit
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Replacing a toner cartridge
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Replacing the waste toner bottle
Maintaining the printer 174
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Replacing a staple cartridge
Replacing staple cartridge in the standard stapler unit
Maintaining the printer 179
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Replacing staple cartridge in the booklet stapler unit
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Moving the printer to another location
Moving the printer
Before moving the printer
Shipping the printer
Setting up e‑mail alerts
Administrative support
Finding advanced networking and administrator information
Checking the virtual display
Click Settings
Restoring factory default settings
Administrative support 189
Settings General Settings Factory Defaults Restore Now
Understanding jam numbers and locations
Clearing jams
Avoiding jams
Paper tray recommendations
Clearing jams 191
Area Area name Jam numbers What to do
Paper jams
Clearing jams 192
Paper jam in the fuser
Clearing jams 193
Paper jam
Paper jam under the fuser
Clearing jams 194
Lower the multipurpose feeder, and then open door B
Paper jam
Page
24x paper jam
Paper jam in Tray
Open Tray
Paper jam in one of the optional trays Trays
Paper jam in Tray 5 high‑capacity feeder
Paper jam inside the tray
Pull out the tray until it stops
Paper jam in the tray exit
Paper jam in the top cover
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Paper jam in door a
Clearing jams 204
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4yy.xx paper jams
Paper jam in cover F paper transport
Clearing jams 206
Paper jam in door H
Clearing jams 207
Paper jam in door G
Area Cover, knob, or handle name
Clearing jams 209
Paper jam in cover F paper transport
Staple jam
Open door G Press the latch to open the stapler door
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Troubleshooting 214
Troubleshooting
Solving basic printer problems
Understanding printer messages
Change paper source to custom string
Troubleshooting 215
Change paper source to custom type name load orientation
Change paper source to custom string load orientation
Check src orientation or guides
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Close cover
Insert Tray
Install bin
Insert the hole punch box
Load src with custom type name
Load Manual Feeder with custom type name
Load src with size
Load src with type size
Load Manual Feeder with custom string
Load staples
Load Manual Feeder with paper type paper size
Manual feeder expects paper size. Check paper source guides
Remove paper from standard output bin
Some held jobs were not restored
Print quota exceeded. Print job canceled
Restore held jobs?
Unsupported camera mode, unplug camera and change mode
Incorrect paper size, check paper source
Insufficient memory to support Resource Save feature
Insufficient memory, some held jobs will not be restored
Incorrect paper type, check paper source
Memory full
Insufficient memory to collate job
Insufficient memory for Flash Memory Defragment operation
Complex page, some data may not have printed
Network x software error
Serial option x error
Standard network software error
Unformatted flash detected
Standard USB port disabled
Parallel port x disabled
Serial port x disabled
Standard parallel port disabled
Too many trays attached
Too many disks installed
Too many flash options installed
Incompatible tray
Xx Replace waste toner bottle
Scheduled maintenance
Disk full
Xx Waste toner bottle nearly full
Xx Replace color photoconductor
Xx color photoconductor low
Xx color photoconductor missing
Xx color cartridge low
Error message about reading USB drive appears
Solving printing problems
Emulation error, load emulation option
Print jobs do not print
Confidential and other held jobs do not print
Incorrect characters print
Print job takes longer than expected
Job prints from the wrong tray or on the wrong paper
Tray linking does not work
Large jobs do not collate
Solving home screen applications problems
An application error has occurred
Unexpected page breaks occur
Forms are not available or are not working
Forms and Favorites troubleshooting
Adjust the Scan Settings
Contact Customer Support
Troubleshooting 233
Network destination stopped working or is invalid
Reset the Printer
Solving option problems
Paper tray problems
Check to see if the Option is Connected to the Printer
Cannot detect flash memory card
Sheet drawer problems
Memory card
Cannot detect printer hard disk
Internal Solutions Port does not operate correctly
Internal print server does not operate correctly
USB/parallel interface card does not operate correctly
Paper jam message remains after jam is cleared
Solving paper feed problems
Paper frequently jams
Jammed pages are not reprinted
Printer is printing blank pages
Solving print quality problems
Troubleshooting 238
Characters have jagged or uneven edges
Clipped images
Fine horizontal lines appear on color pages
Shadow images appear on prints
Incorrect margins
Check the Background Darkness or Removal Setting
Gray background on prints
Make Sure the Toner Cartridge is not LOW on Toner
Clean the Printhead Lenses
Make Sure There is no Defective Toner Cartridge
Make Sure the Transfer Module is not Defective
Print irregularities
Troubleshooting 242
Paper curl
Load Paper from a Fresh Package
Print is too dark
Troubleshooting 243
Check the DARKNESS, BRIGHTNESS, and Contrast Settings
Make Sure the Transfer Belt is not Defective
Troubleshooting 244
Print is too light
Repeating defects appear on a
Troubleshooting 245
Clean the exterior of the printer
Skewed print
Ensure That the Fill Pattern is Correct
Solid color pages
Black or white streaks appear on transparencies or paper
Check the Paper Type
Make Sure the Print Cartridge is not LOW on Toner
Streaked horizontal lines appear on prints
Toner fog or background shading appears on
Select Another Tray or Feeder
Toner rubs off
What is RGB color?
Solving color quality problems
FAQ about color printing
Transparency print quality is poor
Color conversion table Settings
Troubleshooting 250
What is manual color correction?
How does the printer know what color to print?
Troubleshooting 251
Troubleshooting 252
What are Detailed Color Samples and how do I access them?
Embedded Web Server does not open
Troubleshooting 253
Contacting customer support
Product information
Edition notice
Lexmark International, Inc All rights reserved
Trademarks
255
Modular component notice
Licensing notices
256
Noise emission levels
257
Meter average sound pressure, dBA
Product power consumption
Temperature information
Power consumption
Power Saver
European Community EC directives conformity
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Radio interference notice
Industry Canada Canada
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada Canada
261
262
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
Limited warranty service
Statement of Limited Warranty
Limited warranty
Lexmark International, Inc., Lexington, KY
Additional rights
Extent of limited warranty
Limitation of liability
264
Lexmark Software Limited Warranty and License Agreement
265
266
267
Patent acknowledgment
268
Index
Numerics
Index 269
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