Lexmark C950 manual Clipped images, Fine horizontal lines appear on color pages

Troubleshooting 239

Clipped images

Try one or more of the following:

CHECK THE GUIDES

Move the width and length guides in the tray to the correct positions for the paper size loaded.

CHECK THE PAPER SIZE SETTING

Make sure the paper size setting matches the paper loaded in the tray:

1From the printer control panel Paper menu, check the Paper Size setting.

2Before sending the job to print, specify the correct size setting:

•For Windows users, specify the size from Print Properties.

•For Macintosh users, specify the size from the Page Setup dialog.

Fine horizontal lines appear on color pages

You may notice fine, horizontal lines in photographs or pages with a high concentration of color. This can occur when the printer is in Quiet Mode. To fix this, set Quiet Mode to Off (Image/Photo).

Shadow images appear on prints

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CHECK THE PAPER TYPE AND WEIGHT SETTINGS

Make sure the paper type and weight settings match the paper loaded in the tray:

1From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.

2Before sending the job to print, specify the correct type setting:

•For Windows users, specify the type from Print Properties.

•For Macintosh users, specify the type from the Print dialog.

MAKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE

Replace the defective photoconductor unit.