Troubleshooting

247

MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER

When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print cartridge:

1Remove the print cartridge.

Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.

2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.

3Reinsert the print cartridge.

If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.

Streaked horizontal lines appear on prints

ABCDE

ABCDE

ABCDE

Try one or more of the following:

SELECT ANOTHER TRAY OR FEEDER

From the printer control panel Paper Menu, select Default Source.

For Windows users, select the paper source from Print Properties.

For Macintosh users, select the paper source from the Print dialog and popup menus.

MAKE SURE THERE IS NO WORN, DEFECTIVE, OR EMPTY PRINT CARTRIDGE

Replace the worn, defective, or empty print cartridge.

Toner fog or background shading appears on the page

Try one or more of the following:

MAKE SURE THE TONER CARTRIDGE IS INSTALLED CORRECTLY OR IS NOT DEFECTIVE

Reinstall or replace the defective toner cartridge.

MAKE SURE THE TRANSFER MODULE IS NOT WORN OR DEFECTIVE

Replace the worn or defective transfer module.

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Lexmark C950 manual Streaked horizontal lines appear on prints, Toner fog or background shading appears on