Lexmark C950 manual Gray background on prints, Incorrect margins

Troubleshooting 240

MAKE SURE THE TONER CARTRIDGE IS NOT LOW ON TONER

When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the toner cartridge.

1Remove the toner cartridge.

Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.

2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.

3Reinsert the toner cartridge.

Note: If print quality does not improve, replace the toner cartridge.

If the problem continues, the printer may need to be serviced. For more information, contact customer support.

Gray background on prints

ABCDE

ABCDE

ABCDE

CHECK THE BACKGROUND DARKNESS OR REMOVAL SETTING

Try one or more of the following:

•Adjust the darkness to a lighter setting.

•Increase the background removal setting.

MAKE SURE THERE IS NO WORN OR DEFECTIVE PRINT CARTRIDGE

Replace the worn or defective print cartridge.

Incorrect margins

ABCD

ABCD

ABCD

These are possible solutions. Try one or more of the following: