Pro4000 Series Users Guide
April
Contents
Loading paper and original documents
Faxing
Using the Embedded Web Server 130
Mailing
Networking 101
Troubleshooting
Index
Safety information
Minimizing your printers environmental impact
About your printer
Thank you for choosing this printer
Conserving energy
Recycling
Finding information about the printer
Conserving ink
Publications
Go to http//smartsolutions.lexmark.com
Understanding the parts of the printer
Use
Load additional paper
Selecting a location for the printer
Use Duplex unit Print on both sides of a sheet of paper
Using genuine Lexmark ink cartridges
Ordering and replacing supplies
Ordering ink cartridges
Replacing ink cartridges
Part Number
Ordering paper and other supplies
Recycling Lexmark products
Paper
Using the printer control panel buttons and menus
Using the printer control panel
Dialed
Changing the Sleep timeout
Restoring factory default settings
Saving paper and energy
Setting the security PIN of the printer
Setup OK Security Setup OK Set Admin PIN
Using shortcuts
What are shortcuts?
Select
Creating a shortcut
Launching the shortcuts page using the printer software
Getting started
Modifying or deleting a shortcut
Using shortcuts on the printer
Software installed during printer installation
Using the printer software
Using the Windows printer software
Minimum system requirements
Printer software
Use Printer Settings Customize settings for fax jobs
Using the Macintosh printer software
Accessing Web links
Launching the Print dialog
For Windows users
Finding and installing optional software
Updating the printer software
For Macintosh users
Installing the printer software
Reinstalling the printer software
Uninstalling the printer software
Downloading PCL and PS drivers Windows only
Using the Internet
Loading paper and original documents
Loading the paper tray
Page
Loading various paper types
Load up to Make sure
Sheets of coated paper
Sheets
Saving paper settings
Loading original documents on the scanner glass
Loading original documents into the ADF
Recommended paper brands
Using different paper sizes and types
Size Recommended paper Weight Set paper type to
For colorful and high‑coverage documents
Setting the paper size and type
Using the printer control panel
Using the control panel
Setting the page dry time
Using the printer software
Click Properties, Preferences, Options, or Setup
For Macintosh users
Setup OK Paper Setup OK Paper Tray Linking OK Automatic OK
Linking trays
System Preferences Print & Fax select your printer
Printing basic documents
Printing
Tips for printing
Printing a document
Printing using advanced color options
Collating printed copies
Select either Color Preference or Advanced Color Options
Changing the print order of pages
Printing multiple pages on one sheet
Printing specialty documents
Printing documents from a memory card or flash drive
Printing envelopes
Printing on labels
Paper/Finishing tab Manage Custom Sizes New
Printing on custom‑size paper
Supported memory cards and file types
Using a memory card or flash drive with the printer
Working with photos
Memory card File type
Inserting a memory card Inserting a flash drive
Printing photos from a PictBridge-enabled digital camera
Printing photos from a memory card or flash drive
Printing on both sides of the paper duplexing
Printing on both sides of the paper duplexing automatically
Portrait Landscape
Setting the duplex printing dry time
Creating a print queue
Managing print jobs
Finding the print queue for your printer
For Windows users
Setting your printer as the default printer
Changing the default printing mode
Pausing print jobs
Resuming print jobs
Canceling print jobs
What is LexPrint?
Printing from a mobile device
Supported printers
Making copies
Copying
Tips for copying
Copy OK Copies
Copy OK ID Card Copy
Copying an ID card
Enlarging or reducing images
Copy OK Scale
Making a copy lighter or darker
Adjusting copy quality
Collating copies using the printer control panel
Copy OK Darkness
Placing separator sheets between copies
Copying multiple pages on one sheet
Placing an overlay message on each
Making a duplex two‑sided copy automatically
Removing the background of a copy
Making a duplex two-sided copy
Making a duplex two‑sided copy manually
Canceling copy jobs
Scanning to a local computer
Scanning
Tips for scanning
Scan OK Computer USB‑Connected Computer OK
Scan OK Computer
Scanning to a network computer
Scanning to a network folder
Scan OK Network Folder OK
Scanning to a flash drive or memory card
Adding a network folder shortcut
Scan OK Memory Device
Scanning photos
Printer Home select your printer Scan Advanced scan
Scanning documents for editing
Scanning directly from the printer control panel
Scanning directly to e‑mail using the printer software
For Macintosh users
Scanning FAQ
Canceling scan jobs
Configuring e‑mail settings
Setting up the printer to e-mail
Setting up the e-mail function
Click Settings E-mail/FTP Settings E-mail Settings
Creating an e-mail contact list
Creating an e‑mail contact list using the computer
Double‑click Printer Settings
Contacts tab Individuals tab
Sending e-mail
Tips for e‑mailing
Canceling an e‑mail
Faxing
Setting up the printer to fax
Setup 1 Printer is connected to a dedicated fax line
Scenario 1 Standard telephone line
Connected to the same telephone wall jack To connect
Connected to different wall jacks
To connect
Scenario 2 Digital Subscriber Line DSL
Scenario 3 VoIP telephone service
To connect
Setup 1 Printer is connected directly to a cable modem
Tips for this setup
Tips for this setup
Scenario 5 Country‑ or region‑specific setup
Connecting the printer to a non‑RJ‑11 wall jack
Page
Connecting the printer to a wall jack in Germany
Setting the fax header
Setup OK Fax Setup OK Dialing and Sending OK Fax Name OK
Entering your user information
Setting the fax footer
Configuring the fax settings
Configuring fax settings using the printer control panel
Setting the date and time
Configuring fax settings using the fax software
Using the Fax Setup Wizard in Windows
From here You can
Double-clickPrinter Settings
Creating a contact list using the printer control panel
Using the Printer Settings in Macintosh
Setup OK Fax Setup OK Address Book OK
Creating a contact list using the fax software
Sending faxes using the printer control panel
Sending faxes
Tips for sending faxes
Receiving faxes
Tips for receiving faxes
Receiving faxes automatically
Receiving faxes manually
Tips
Faxing FAQ
What is a splitter and what type of splitter should I use?
What is my fax number?
How many rings should I set?
What is my dialing prefix?
When do I need to set Auto Answer to On?
How do I set the distinctive ring for the printer?
Adjusting the ringer volume
How do I adjust the speaker volume on the printer?
Adjusting the dialing volume
How can I check the dial tone?
Quality Black resolution Color resolution
What settings work best with voice mail service?
How do I change the resolution of the documents that I fax?
How do I send a fax at a scheduled time?
How do I know that the fax was sent successfully?
How do I send a fax using a phone calling card?
Setup OK Fax Setup OK Fax Reports OK
How do I print the fax history of the printer?
How do I print a fax on both sides of the paper?
Setup OK Fax Setup OK 2‑Sided Faxes OK
Setup OK Fax Setup OK Fax Blocking OK Turn On/Off OK
How do I forward a fax?
Can I retrieve failed faxes?
Networking
Installing the printer on a wireless network
Wireless network compatibility
Supported network security options
Setup OK Network Setup OK Print Network Setup Page OK
Printing a network setup
Information you will need during wireless setup
No Security
Authentication
Information you will need during advanced wireless setup
Wireless Mode
Network Name Ssid
Installing the printer on a wireless network
Authentication type Encryption method
Encryption
Installing the printer on other computers
Before you begin
Special wireless installation instructions
Adding the printer to your wireless network
For Windows users Click Unlisted Network
Double‑click Wireless Setup Assistant
Changing wireless settings after installation
Click Settings Network/Ports TCP/IP Set static IP address
Assigning a static IP address
Advanced wireless setup
Adding a printer to an existing ad hoc wireless network
WPA Personal, WPA2‑Personal or WPA2‑Enterprise
Configuring Wi‑Fi Protected Setup manually
Configuring security
EAP‑MD5, MSCHAPv2, or Leap
Installing the printer on an Ethernet network
Configuring 802.1X Authentication
If you have selected Do this
Installing the printer on an Ethernet network
If the printer is currently set up for Ethernet
Using the printer wirelessly
Using the printer locally USB
Performing network management tasks
Select Set as Default Printer from the menu
Using the printer over an Ethernet network
If the printer is currently set up for wireless
Selecting a printer
Double‑click Lexmark Extras Lexmark Setup Assistant
Mac OS X version 10.5 or later
Double‑click Printer Setup Utility or Print Center
Add the printer
System Preferences Print & Scan
Sharing a printer in a Windows environment
Sharing a printer in a Macintosh environment
Click Sharing or Printer Properties
Networking FAQ
What is Wi‑Fi Protected Setup?
What is an SSID?
Where do I find my SSID?
What is a network?
How are home networks configured?
Wireless network examples
Characters Security type
Scenario 2 Wireless network with Internet access
Scenario 3 Wireless network with no Internet access
What is a USB cable?
Why do I need a USB cable?
How do I attach the USB cable?
How are infrastructure and ad hoc networks different?
Infrastructure Ad hoc
Checking printer connectivity
Finding the signal strength
Checking computer connectivity
Infrastructure Ad hoc Usually faster
Remove Obstacles Between the Access Point and the Printer
How can I improve wireless signal strength?
Move the Printer Closer to the Access Point
Arrange the Network to Reduce Signal Absorption
For Macintosh users with an AirPort base station
System Preferences Network Wi‑Fi
What is a MAC address?
For Macintosh users with an access point
How do I find the MAC address?
What is an IP address?
What is TCP/IP?
How do I locate IP addresses?
How are IP addresses assigned?
What is a key index?
What is the difference between Guided and Advanced setup?
Locating the printer IP address
Using the Embedded Web Server
Accessing the Embedded Web Server
Understanding the home
Customizing printer settings
Click
Using the Embedded Web Server 132
Checking ink levels
Maintaining the printer
Maintaining ink cartridges
Aligning the printhead
Cleaning the exterior of the printer
Cleaning the printhead nozzles
Cleaning the scanner glass
Moving the printer to another location
Page
Setup troubleshooting
Troubleshooting
If Troubleshooting does not solve your problem
Before you troubleshoot
Change the Language Using the Printer Menus
Software did not install
Recovering the security PIN of the printer
Reconnect the Printer Power Supply
Print job does not print or is missing pages
Make Sure the INK Cartridges are Inserted Correctly
Make Sure the Printer is not in Sleep Mode
Remove and Reinstall the Printer Software
Setup OK Maintenance OK Deep Clean Printhead OK
Printer is printing blank pages
Make Sure the USB Port is Enabled in Windows
Cannot delete documents from the print queue
Cannot print through USB
Understanding printer messages
Ink Cartridge Access Door Open
Duplex Unit Missing
Ink Cartridge Error
Ink Cartridge Missing
Ink Cartridge Unsupported
Ink Low
Memory Device Error
Network x Software Error
Load Paper Source with Size Paper
Printer Memory Full
Printhead Error
Paper Tray x Removed
Printhead Cannot Move
Unrecoverable Scan Error
Scanner Disabled
Standard Network Software Error
Scanner ADF Cover Open
Clearing paper jams
Paper jam in the printer
Paper jam in the duplex unit
Paper jam in the ADF select models only
Paper or specialty media misfeeds
Check Paper Condition
Check Paper Loading
Print troubleshooting
Streaks or lines on printed image
Printed page has ink smears or smudges
Print speed is slow
Copy and scan troubleshooting
Computer slows down when printing
Poor copy or scanned image quality
Copier or scanner does not respond
Scanner unit does not close
Partial copies or scans of documents or photos
Scanning takes too long or freezes the computer
Mail troubleshooting
Scan was not successful
Cannot scan to a computer over a network
Connection checklist
Fax troubleshooting
Fax troubleshooting checklist
Check Your Proxy Configuration
Enable Error Correction
Cannot send faxes
Decrease the Transmission Speed of the FAX Modem
Setup OK Fax Setup OK Dialing and Sending OK Dial Prefix OK
Enable Automatic FAX Conversion
Make Sure That the Dial Prefix Setting is Correct
Cannot receive faxes
Cannot run the fax software
Fax error messages on the printer control panel
Error Message What it indicates Possible solutions
Memory card troubleshooting
Troubleshooting 161
Nothing happens when a memory card is inserted
Network troubleshooting
Memory card troubleshooting checklist
Network troubleshooting checklist
Make Sure the Printer is Plugged in and Turned on
Wireless Networking
Continue button is unavailable
Make Sure the USB Port on the Computer is Working
RUN the Installer Again
Make Sure the USB Cable is Working
Wireless troubleshooting
Resetting the wireless settings to factory defaults
Cannot print over wireless network
Setup OK Demo Mode OK Off OK
Troubleshooting 167
For Macintosh users with an access point
Wireless print server not installed
Locating the printer IP address
Resolving intermittent wireless communications issues
Troubleshooting 172
Ethernet network troubleshooting
Embedded Web Server does not open
Cannot print to the network printer
Contacting customer support
Check the Address Entered in the WEB Browser
Product information
Edition notice
Lexmark International, Inc All rights reserved
Government END Users
Trademarks
Modular component notice
Noise emission levels
Meter average sound pressure, dBA
Power consumption
Battery notice Static sensitivity notice
Temperature information
Product power consumption
Industry Canada compliance statement
Sleep Mode
Off mode
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
Regulatory notices for telecommunication terminal equipment
182
Using this product in Switzerland
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Exposure to radio frequency radiation
Regulatory notices for wireless products
Uso del prodotto in Svizzera
Industry Canada Canada
Industry Canada Canada
186
Statement of Limited Warranty
Limited warranty
Lexmark International, Inc., Lexington, KY
Limited warranty service
Extent of limited warranty
Limitation of liability
Additional rights
Index
Numerics
EAP‑TLS
Page
Page
PIN
Page
Page
VPN