Mitel 3000
Administrator’s Manual
CALL LOGGING
Your Mitel 3000 system can be connected to a printer or PC, which will maintain a record of incoming and
outgoing calls made on the system. Details are printed as the calls are completed.
A buffer is provided to store the last 500 call records. This buffer can be output to the Serial Port as
required. This is selected in the System Programming.
Another option allows the last four digits of the dialed number to be masked. This is “Restricted Call
Logging”.
The interface to the printer or PC should be serial V24 / RS232-C and should meet the following
specifications:
Speed - 4800, 9600, 19200, 38400 or 115,200 bps.
Data - 8 bits
No parity
One stop bit.
Calls are printed out in the following format as they are completed:
1 2 3 4 5 6 7 8 9
O/G 1234 10/01/99 12.00:01 00:00:30 L01 E21 E21 1234567
O/G 10/02/99 12.00:10 00:01:56 L02 E25 E25 567890
I/C 5678 10/13/99 12.01:13 00:06:32 L03 E22 E24 0123456
The explanation of the data output is as follows:
Column Number Data Output Explanation
1 Incoming (I/C) or Outgoing (O/G) call
2 Account Codes
3 Date (day/month/year)
4 Start time
5 Duration of the call
6 Line used
7 Initiating extension
8 Terminating extension
9 Digits dialed or (I/C) Caller ID numbers

To Enable / Disable Call Logging

Call Logging is disabled by default on power up. If a Call Logging Interface Module is installed, you
should enable Call Logging.
• From the Programming extension, press the PROGRAM key.
• Press the Scroll Down key () until “System Programming” is displayed.
• Select “System Programming”.
• Enter the System Programming Password and select “System”.
• Press the Scroll Down key () until “Call Logging” is displayed.
• Select “Call Logging”.
• Select either “Call Logging On”, “Call logging off”. “Restricted Call Log ON”, or “Print Log”.
Press the speakerphone key to finish programming.

To Prevent Calls from Individual Extensions being Logged

If Call Logging is enabled, then by default all calls from all extensions will be logged. However individual
extensions can be programmed to prevent their calls from being logged.
• From the Programming extension, press the PROGRAM key.
• Press the Scroll Down key () until “System Programming” is displayed.
• Select “System Programming”.
• Enter the System Programming password and select “Extensions”.
• Press the Scroll Down key () until “No Call Logging” is displayed.
• Select “No Call Logging”.
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