Mitel 3000
Administrator’s Manual
TONE PROTECTION
As described on page 74, extensions can present a busy extension with a call waiting tone, provided the
busy extension is not protected against receiving call-waiting tones. By default, all extensions are protected
against receiving Call Waiting tones, except extension 20. However, you can program extensions to
receive call-waiting tones.

To Program an Extension to Receive Call Waiting Tones

• From the programming extension, select the PROGRAM key.
• Press the Scroll Down key () until “System Programming” is displayed.
• Select “System Programming”.
• Enter the System Programming Password and select “Extensions”.
• Press the Scroll Down key () until “Tone Protect” is displayed.
• Select “Tone Protect”.
• Select the extensions you wish to allow receive Call Waiting tones. A “◊” is displayed beside those
extensions allowed to receive Call Waiting tones, and a “♦” is displayed beside those extensions
protected against receiving Call Waiting tones. By default, all extensions will have a “♦” displayed,
no extensions are presented with call waiting tone.
Press the speakerphone key to finish programming.

To Protect an Individual Call from Call Waiting Tones

If your extension can receive Call Waiting tones, you can protect each call on an individual basis from
interruption.
• When you are on a call, select “Tone Protect” on the display.
From a standard analog phone, press Hookflash and dial 725 when on a call.
REMINDER CALL
This feature enables you to set your extension to ring at a given time.

To Set your Extension to give You a Reminder Call at a Given Time

• From the Idle Menu, press the Scroll Down key () until “Reminder Call” is displayed.
• Select “Reminder Call”.
• Enter the time in the 24-hour clock format, for example, 1423 for 2.23 p.m.
• Press “Confirm”.
Press the speakerphone key to finish programming.
At the programmed time, the extension will give ten rings. If not answered, it will ring twice more at two-
minute intervals and will then cancel.
Note: Reminder calls must be set daily and therefore cannot be set more than 24 hrs ahead.

To Review and Cancel a Reminder Call

• To review a Reminder Call, select “Reminder Call” and the time set will be displayed.
• Select “Confirm” to retain the programmed time. If you wish to change the time, select “Change” and
enter a new time.
• To cancel the reminder call, select “Change” followed by “Confirm”.
From a standard analog phone, dial 718 followed by the time in 24 hour clock format to set a “Reminder
Call”. The code 718* is dialed to cancel it. A standard analog phone cannot view the reminder call time.
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