Mitel 3000 manual - page 5

Mitel 3000
Administrator’s Manual
EXTERNAL FORWARDING......................................................................................................... 43
TO RESTRICT AN EXTENSION FROM FORWARDING CALLS TO AN EXTERNAL
NUMBER........................................................................................................................ 43
TO FORWARD ALL CALLS OR EXTERNAL CALLS ONLY TO AN EXTERNAL
NUMBER........................................................................................................................ 43
GROUP FORWARDING................................................................................................................44
SETTING A GROUP FORWARDING FROM A SYSTEM PHONE...............................44
TO CANCEL GROUP FORWARDING.......................................................................... 44
CONFERENCE CALLS.................................................................................................................. 45
TO SET UP AN INTERNAL CONFERENCE................................................................. 45
TO SET UP AN EXTERNAL CONFERENCE................................................................ 45
USING YOUR FEATURE PHONE WITH A HEADSET................................................................45
TO MAKE AN INTERNAL OR EXTERNAL CALL WHEN USING A HEADSET....... 45
TO END A CALL WHEN USING HEADSET................................................................ 45
TO ANSWER A CALL WHEN USING A HEADSET.................................................... 45
HANDSET MONITOR....................................................................................................................46
INCOMING CALL HANDLING.....................................................................................................46
INCOMING CALLS TO INDIVIDUAL EXTENSIONS................................................. 46
INCOMING CALLS TO A RING GROUP...................................................................... 46
INCOMING CALLS TO A HUNT GROUP ....................................................................46
EXTENSION GROUPS...................................................................................................................48
GROUP PROGRAMMING..............................................................................................48
HUNT GROUP TIMER................................................................................................... 48
LOGGING IN AND OUT OF HUNT GROUPS.............................................................. 48
OUTGOING GROUPS.................................................................................................................... 49
TO PROGRAM LINES INTO GROUPS FOR ACCESS USING THE CODES 9 OR 760 -
769...................................................................................................................................49
INCOMING RINGING PROGRAMMING......................................................................................49
DAY SERVICE / NIGHT SERVICE............................................................................................... 49
TO SET THE AUTOMATIC START AND END TIMES FOR NIGHT SERVICE......... 50
TO MANUALLY TURN ON NIGHT SERVICE............................................................. 50
TO HAVE NIGHT SERVICE REMAIN ON OVER WEEKENDS.................................. 50
AUTO-ATTENDANT..................................................................................................................... 51
DIALING # WHEN LISTENING TO THE AUTO ATTENDANT GREETING.............. 51
DIALING # WHEN LISTENING TO A STANDARD MAILBOX GREETING..............51
DIALING # WHEN LISTENING TO A MESSAGE-ONLY VOICE MAILBOX............ 52
DIALING MORE THAN ONE DIGIT.............................................................................52
DIALING AN INVALID NUMBER................................................................................ 52
DIALING INCOMPLETE NUMBERS............................................................................ 52
DIALING WHEN IN THE RECORDING PHASE.......................................................... 52
USEFUL SAMPLES OF DIGIT TRANSLATION (SINGLE DIGIT DIAL THROUGH) 52
AUTO-ATTENDANT PROGRAMMING....................................................................... 53
COURTESY SERVICE................................................................................................................... 55
TO PROGRAM THE COURTESY SERVICE................................................................. 55
DIRECTORY SERVICES............................................................................................................... 57
SIMPLE DIRECTORY SERVICE................................................................................... 57
DIAL NAME DIRECTORY SERVICE........................................................................... 57
DIAL NAME DIRECTORY PROGRAMMING.............................................................. 58