Mitel 3000
Administrator’s Manual
There are eight programmable keys on the eight key Feature Phone, 16 on the sixteen key Feature Phone
and 32 on the DSS. The keys on the Feature Phone are pre-programmed as line keys. Each line key is
associated with a “Line”, the first key with Line 1, the second with Line 2, etc. Pressing line key 1 selects
the first line, returning a dial tone and allowing you to dial an external telephone number. The line keys
incorporate a light, which is lit on all Feature Phone when the associated line is selected. The light is green
on the Feature Phone using the line and red on all others. When a call on a line is put on hold the associated
line key light flashes on all Feature Phone, unless the programming is changed as detailed on page 105.
By default, programmable keys select available lines on the system. Should you wish to allocate alternative
functions to these keys, this can be facilitated using Key Programming. See page 30.
Using the Speakerphone Key You can use the speakerphone key to have a conversation without lifting the handset. Press the
speakerphone key to go off-hook. Pressing the key again goes back on-hook.
You can also use the Feature Phone with a headset. See: Using Your Feature Phone with a Headset on page
45.
The speakerphone key has a red light, which is lit whenever the speakerphone is active.
The speakerphone key light flashes when the phone is idle and the Automatic Answer feature has been set.
See page 30.
Using the Volume Keys The volume keys are used to adjust the volume in the handset, when in handset mode, and the volume of
the speaker, when in speakerphone mode.
Both of these settings are independent of each other.
Volume Keys Operation in Speakerphone Mode
When the volume keys are pressed when on a speakerphone call the volume is adjusted up or down. By
default the volume is set at mid volume, level 5.
When the level is set this volume level is retained for all calls made in speakerphone.
Note: An option is available in management software to override this setting so that the volume will return
to mid volume after the completion of each call.
Volume Keys Operation in Handset Mode:
The volume can be adjusted in handset mode (when the handset is off hook).
By default the volume is set at mid volume, level 5.
The volume in the handset can be adjusted up and down from this level.
When the level is set this volume level is retained for all future calls made in handset mode or until the
volume is readjusted in handset mode.
When changed, this setting does not change or affect the volume setting in speakerphone mode.
Note: The volume level increases/decreases by one step for every press of the volume key.
Using the Mute Key
The Mute key can be pressed when you are using the handset or in speakerphone mode. When pressed, the
other person on the call cannot hear you. The Mute key has a red light, which is lit when mute is active.
The Ringing / Message Waiting Light
There is a red light on the top right-hand corner of the Feature Phone. This light flashes when there is an
incoming call. It also lights when a voice message has been left in your voice mailbox.
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