Mitel 3000
Administrator’s Manual
VOICE MAIL..................................................................................................................................... 60
TO ALLOCATE A VOICE MAILBOX TO AN EXTENSION........................................ 60
SETTING UP VOICE MAILBOXES.............................................................................................. 60
TO RECORD VOICE MAILBOX GREETINGS............................................................. 60
TO REPLAY A VOICE MAILBOX GREETING............................................................ 61
TO SELECT THE PRIMARY OR ALTERNATE GREETING........................................ 61
RECORDING NAMES IN VOICE MAILBOXES........................................................... 61
TO TURN ON THE VOICE MAILBOXES..................................................................... 61
TO MONITOR / PICK-UP CALLERS AS THEY SPEAK TO A VOICE MAILBOX..... 62
TO CHANGE A VOICE MAILBOX PASSWORD......................................................... 62
TO COMPOSE A MESSAGE AND SEND IT TO ANOTHER USER............................. 62
TO ACCESS VOICE MAILBOXES................................................................................ 63
TO RETRIEVE MESSAGES LEFT IN A VOICE MAILBOX ........................................63
TO FORWARD A MESSAGE......................................................................................... 63
RETURN CALL.............................................................................................................. 64
TRANSFERRING CALLS TO VOICE MAILBOXES.................................................... 64
TO CREATE A VM MEMO............................................................................................ 64
TO RETRIEVE VOICE MAILBOX MESSAGES REMOTELY...................................... 64
TO RECORD A CALL.................................................................................................... 65
GROUP MAILBOXES.................................................................................................... 65
REMOTE NOTIFICATION OF VOICE MESSAGES..................................................................... 66
SETTING UP YOUR REMOTE NOTIFICATION TO A PERSONAL NUMBER.......... 66
SETTING UP REMOTE NOTIFICATION TO A PAGER...............................................67
SELECTING THE EXTENSIONS THAT CAN ACTIVATE REMOTE NOTIFICATION67
SELECTING THE NUMBER OF SIMULTANEOUS CALLS........................................ 67
SELECTING THE NUMBER OF RETRY ATTEMPTS.................................................. 67
SELECTING THE LINE GROUP THAT THE REMOTE NOTIFICATION CALLS ARE
TO USE........................................................................................................................... 68
NOTIFICATION DELAY TIMER...................................................................................68
NOTIFICATION INTERVAL TIMER............................................................................ 68
TO CHECK ALL VOICE MAIL PASSWORDS.............................................................. 69
VOICE MAIL FROM A STANDARD ANALOG PHONE.............................................. 69
ACCESSING A VOICE MAILBOX................................................................................ 69
VOICE MAIL LANGUAGE............................................................................................ 70
INFORMATION-ONLY VOICE MAILBOXES.............................................................. 70
VOICE MAILBOX CAPACITY...................................................................................... 70
VOICE MAILBOX CAPACITY % USED....................................................................... 70
SYSTEM VOICE MAILBOX.......................................................................................... 70
TO TURN THE SYSTEM VOICE MAILBOX ON AND OFF........................................ 71
TO PROGRAM LINES TO BE ANSWERED BY THE SYSTEM VOICE MAILBOX... 71
LEAVING MESSAGES IN VOICE MAILBOXES..........................................................71
TO CHANGE THE GREETING ON THE SYSTEM VOICE MAILBOX .......................71
TO SET THE TIME A CALL WILL RING BEFORE THE SYSTEM VOICE MAILBOX
ANSWERS...................................................................................................................... 72
TO RETRIEVE MESSAGES LEFT IN THE SYSTEM VOICE MAILBOX.................... 72
TO RETRIEVE SYSTEM VOICE MAILBOX MESSAGES REMOTELY......................72
FAX LINE / EXTENSION.............................................................................................................. 72
ADDITIONAL CALL FEATURES.......................................................................................................... 73
REDIAL..........................................................................................................................73
CALL PICK-UP...............................................................................................................73
RING BACK....................................................................................................................74
CAMP ON BUSY............................................................................................................ 74