Mitel 3000 CLASS-OF-SERVICE

Mitel 3000

Administrator’s Manual

• Select “Name Programming”.

• From the extension menu, select the extension you want to name and enter the name as described on

page 27. Up to ten characters (including spaces) can be entered for each name.

• When the name is entered, select “Confirm”. You will be presented with the extension menu and can

continue programming other names.

Press the speakerphone key to finish programming.

CLASS-OF-SERVICE

Each extension can be programmed for a Class-of-Service. This determines the type of call the extension is

allowed to dial. Four tables, which can be programmed with up to fifty codes each, are used to implement

six Classes-of-Service.

1. By default, all extensions are in Class 1, that is, they have no restriction placed on them.

2. An extension placed in Class 2 is restricted from dialing the codes programmed in Table 2. (Table 2

would typically be programmed with the international access code 00).

3. An extension placed in Class 3 is restricted from dialing the codes programmed in Tables 2 and 3.

(Table 3 would typically be programmed with non-local national access codes).

4. An extension placed in Class 4 is restricted to dialing internal and emergency calls only. (Emergency

numbers should be programmed See page 35 ).

5. An extension can be placed in Class 5 in addition to being in Class 2 or 3. In this case, the codes

programmed in Table 5 are allowed.

6. An extension can be placed in Class 6 in addition to being in Class 1, 2 or 3. In this case, the codes

programmed in Table 6 are restricted.

The following table shows the types of restriction for the different Classes-of-Service available:

Type of restriction Table Class

No restriction - 1

Restrict codes in Table 2 Table 2 2

Restrict codes in Table 2 and 3 Table 3 3

Internal and emergency calls only - 4

Allowed codes that can be combined with Class 2 or 3 Allowed

Table

Restricted codes that can be combined Class 1, 2 or 3 Restricted

Table

Note: The emergency codes cannot be restricted.

Note: Both Classes 5 and 6 can be associated with the same extension.

Note: Class 5 cannot be associated with Class 4 extensions.

• From the programming extension, press the PROGRAM key.

• Press the Scroll Down key () until “System Programming” is displayed.

• Select “System Programming”.

• Enter the System Programming Password and select “System”.

• Press the Scroll Down key () until “Class Codes” is displayed.

• Select “Class Codes”.

• Select the “Table” to which you want to assign codes (Table 2, 3, Allowed Table, or Restricted Table).

• Select an “Index Number” and enter the code.