Mitel 3000
Administrator’s Manual
SIP CALLED NUMBER ROUTING If the SIP DID or DNIS service is provided by the service provider the calls can be routed to extensions or
groups based on the called number received. (Before programming any DID or DNIS number, the SIP
VoIP Trunk has to be programmed from the Broadband module, please refer on how to program this
module from the Broadband module manual.) A table of 100 entries is provided in the DID/DNIS Table
programming option. Each entry can be programmed to ring a group or extension. Courtesy Service or
Auto Attendant can also be programmed for each number. If the received number does not match an entry
in the list the call is presented to the group or extension programmed for the SIP line in the Incoming
Ringing programming. The default group to ring is Group 1 it has the first 8 extensions in the group.
• From the programming extension, press the PROGRAM key.
• Press the Scroll Down key () until “System Programming” is displayed.
• Select “System Programming”.
• Enter the System Programming Password and select “Lines”.
• Press the Scroll Down key () until “DID / DNIS Table” is displayed.
• Select “DID / DNIS Table”.
• Select an Index Number (001 - 100).
• Enter the DID telephone number.
• Press “Confirm”.
• Enter the name to be associated with the number.
• Press Confirm.
• Select the option “Day Mode”, “Night Mode” or “Day and Night Mode”.
• Select the required option of “Extension”, “Group”, “Auto-Attendant” or “Courtesy Service”.
Note: When selecting “Extension”, only one extension can be selected. If more than one extension is
required, then a group would have to be programmed with the required extensions in the group.
SIP Trunks service provider has to be able to activate this feature.
SIP Trunks should be programmed on the broadband module before SIP Called Number Routing is
programmed.
From your MPS do not tick the SIP box under the DDI Section if your service provider does not support
SIP DID.
From your MPS do not tick the SIP box under the DDI Section if your service provider does not support
SIP DID.
Note: For calls on VoIP Trunks lines if the Extension is Busy there is a programming option, which allows
the call to be accepted or rejected. See the 'Accept on Busy' Option in E1 PRI programming section page
123. If the call is accepted the call is queued to the Extension and Call Waiting is activated.
LOCAL CODES The Caller ID number presented from the network is the 10 digit national number. It does not include the 1
that is required for toll calls. The system must be able to distinguish between local and toll numbers. This is
achieved by entering the local codes under system programming. When a number is received, the three-
digit area code is compared to the codes entered in the Local Codes table. If the digits do not match, the
digit 1 is added as the toll access digit and the number, including the leading 1, is stored in the Caller ID
store.
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