Mitel 3000
Administrator’s Manual
• The name, number (they toggle on the display for 2 seconds) and time of the last three calls received
are displayed.
• If the call was answered, the display will show an “A” on the right-hand side of the record. If the call
was not answered, the “A” will not be displayed.
• If an “R” is displayed on the right-hand side of a record, this indicates that the number has been
redialed.
The date information for the displayed calls is shown for a few seconds instead of the time.
You can scroll through the stored numbers by using the Scroll Up () and Scroll Down key () situated
below the display.
If you press the display key beside a particular record, the system automatically selects a free line and dials
the displayed number. If the extension is restricted from dialing, or if there is no line available, you will
hear a busy tone.
To Program the Caller ID List to Store All Calls or Unanswered Calls Only
The system Caller ID List can store either all calls or unanswered calls only.
• From the programming extension, press the PROGRAM key.
• Press the Scroll Down key () until “System Programming” is displayed.
• Select “System Programming”.
• Enter the System Programming Password and select “System”.
• Press the Scroll Down key () until “Caller ID List” is displayed.
• Select “Caller ID List”.
• Select “Store All calls” or “Store Unanswered Calls”.
Press the speakerphone key to finish programming.
To Set up Extensions with an Individual Caller ID List
You can program up to 40 extensions to store ten numbers each. Each of these extensions will have a
separate record of calls that ring on CO lines programmed to ring their extensions only.
• From the programming extension, press the PROGRAM key.
• Press the Scroll Down key () until “System Programming” is displayed.
• Select “System Programming”.
• Enter the System Programming Password and select “Extensions”.
• Press the Scroll Down key () until “Individual Caller ID Lists” is displayed.
• Select “Individual Caller ID Lists”.
• Select the extensions that you wish to have an individual Caller ID List. The extensions that will have a
Caller ID List will have a “♦” displayed beside them.
Press the speakerphone key to finish programming.
PAGING You can connect a Public Address (PA) amplifier to any extension on your Mitel 3000. Users can then
make announcements over the PA. A PA answer feature allows a user to respond directly to the paging
extension without having to know the extension number.
The system also allows users to make announcements over the speakers of all Feature Phone, and to make
single extension page calls to other users via the speakers of their Feature Phone.
You can program the system to protect users’ Feature Phone against both announcements and single
extension page calls.
Another feature available is a “Page All” which will page both Feature Phone and a PA simultaneously. A
PA must be installed to use this feature.
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