Mitel 3000
Administrator’s Manual

To Program a Key to Call the Assistant’s Extension Directly

With this feature set, the manager can call the assistant, while the assistant’s extension is idle, by pressing
the key. Also, the manager can see the status of the assistant’s extension from the key light. It is on
steadily if the extension is busy, and flashing if it is ringing.
• From the manager’s extension, press the PROGRAM key.
• Press the Scroll Down key () until “Key Programming” is displayed.
• Select “Key Programming”.
• Select the key you want to program.
• Select “Extensions”.
• Enter the assistant’s extension number.
• Select “Confirm”.
Press the speakerphone key to finish programming.

To Program a Key to forward Calls to an Assistant

When a key is programmed with this feature pressing the key activates the forwarding to the assistant.
From the manager’s extension, press the PROGRAM key.
Press the Scroll Down key () until “Key Programming” is displayed.
Select “Key Programming”.
Select the key you want to program.
Press the Scroll Down key () until “Forward All Calls” is displayed.
Select “Forward All Calls”.
Select “Enter Data” and enter the assistant’s extension number.
Select “Confirm”.
Press the speakerphone key to finish programming.
LEAST-COST ROUTING (LCR)
This is a relatively simple implementation of LCR. Up to 50 codes of five digits can be programmed. Each
of these codes can be substituted with a code of up to 9 digits if a different carrier is to be selected for the
dialled code. Alternatively the code can be used to route the call over a particular line. Two timebands can
also be associated with the feature so the option to route the calls using the substitute codes or the
alternative lines can be automatically activated at two different times in a 24 hour period.

To Set up Codes to allow Calls to be routed on Specific Lines or

Networks

• From the programming extension, press the PROGRAM key.
• Press the Scroll Down key () until “System Programming” is displayed.
• Select “System Programming”.
• Enter the System Programming Password and select “Lines”.
• Scroll Down and select “LCR Codes”.
• Select “LCR On” to activate the feature.
• Enter in a code index (01-50).
• Enter an input code (Up to 5 digits). Press “Confirm”. This is the code dialed by the user.
• Enter an output code (Up to 9 digits). This is the code that will be inserted before the telephone number
that the user dials. This code can be used to select a specific telephone company.
• Select the preferred or exclusive option.
• If “Exclusive” is selected, the calls can only be sent on the lines selected.
• If “Preferred” is selected, the calls will be routed on any available line, if none of the selected lines are
available. In this case, the output code is not dialed.
Press the speakerphone key to finish programming.
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