NuPoint Unified Messaging Tab | Mitel RELEASE 6.0 manual

Messaging User Guide

Note: The OutlookClientPlugin.exe file can be installed from either Mitel OnLine or the Downloads tab in the Web View interface. If this tab is unavailable, see your system administrator in order to have the OCP download enabled on your mailbox.

3.If you are asked to remove the existing application, click OK.

4.If you are asked permission to continue the installation, click Continue.

5.Click Next. The License Agreement window opens.

6.Select the button to agree with the terms of the license agreement.

7.Click Next. The User Settings window opens.

8.Enter the address of the NuPoint Unified Messaging platform, and click Next. The Choose Destination Location window opens.

9.Click Next to accept the default setting for the installation location or click Change to place the files in another location. After you have specified the location, the Start Copying Files window opens.

10.Click Next. The software installs, and then the InstallShield Wizard Complete window opens.

11.Click Finish.

12.Open Microsoft Outlook, and confirm that the Mitel NuPoint UM tab appears in the Ribbon.

NuPoint Unified Messaging Tab

Once the Mitel Outlook Client Plug-in has been installed, the Unified Messaging tab appears in the Ribbon located in the upper portion of Microsoft Outlook 2010.

Figure 5: Mitel NuPoint UM tab in Outlook 2010 Ribbon

The following buttons are available on the Mitel NuPoint UM tab:

•Next Voice Message: Locates the NuPoint UM message that appears after the currently selected NuPoint UM message.

•Previous Voice Message: Locates the NuPoint UM message that appears before the currently selected NuPoint UM message.

•New Voice Message: Create a new voice message and send it to one or more NuPoint users.

•Reply with Voice: Sends a reply to the sender of a NuPoint UM message with a voice message.

•Forward with Voice: Forwards a NuPoint UM message to another user with a voice message.

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Mitel RELEASE 6.0 manual NuPoint Unified Messaging Tab, Mitel NuPoint UM tab in Outlook 2010 Ribbon

Contents

Nupoint Unified Messaging Trademarks Mitel NuPoint Unified Messaging User Guide Table of Contents Iii Messaging User Guide Placing a Call On Hold While Recording Text-to-Speech TTS Optional Feature Messaging User Guide Introduction About Your Voice MailAbout This Document Introduction Preparing to Access Your Mailbox Your Telephone Inside Your Company Accessing Your MailboxOutside Your Company Menu Overview Greetings Setting Up Your MailboxName Setting Up Your Mailbox Passcode Playing Messages Accessing the Voice Mail and Email MenusPlaying Your Messages While Listening to a Message When You Have Finished Listening to a MessagePlaying Messages Keep the message Sending a Message when You Have Finished Recording Making MessagesMaking a Voice Message Recording a voice message Replay the message Accessing User Options and User Tutorial User OptionsGreetings, Name and Passcode User Options Using a Distribution List Distribution ListsCall Schedule Options Creating or Modifying a Distribution List Pager Message Delivery Future Delivery Audit Record-A-Call Optional Feature Recording Using SoftkeysRecord-A-Call Optional Feature Recording while on a Two-Party Call Listening to a Recording Recording Using Hard KeysPlacing a Call On Hold While Recording Fax Optional Feature Fax Optional FeatureFax Delivery Options Playing and Printing Fax Messages Making a Fax Message Without Voice When You Have Finished Listening to a Fax MessageFrom a Fax Phone From Your Company Fax System From Your Own Mailbox Making a Fax Message With Voice Using Your PC for Fax Messages Downloading and Installing Fax PrinterUsing Your PC for Fax Messages Sending a Fax Server Settings Tab Viewing and Forwarding Fax Messages Delivery Options Tab Messaging User Guide Using Your PC for Voice Messages Using Your PC for Voice MessagesOutlook Client Plug-in for Microsoft Outlook Text-to-Speech Install the Outlook Client Plug-in Before You Begin Enable Additional Outlook Plug-in Users on a PC Set Up Message Playback Configure Access to the Unified Messaging Profile NuPoint Unified Messaging Toolbar Navigate Voice Messages QuickPlay ToolbarPlay a Voice Message in Outlook Send a New Voice Message Forward a Voice Message Reply to a Voice MessageLaunch Web View from Outlook Outlook Client Plug-in for Microsoft Outlook NuPoint Unified Messaging Tab Mitel NuPoint UM tab in Outlook 2010 Ribbon Multimedia Controls Voice Message Multimedia Controls in Outlook Configure the NuPoint Account Settings Fax Message Multimedia Controls in Outlook Click the Next Voice Message button Navigate Voice Messages in OutlookClick the Previous Voice Message button Play a Voice Message on your Speakers Play a Confidential Voice Message Send a New Message New Voice Message in Outlook Reply to a Message Reply with Voice Message in Outlook Forward a Message Forward with Voice Message in Outlook Text-to-Speech TTS Optional Feature View a Fax Message Playing a Text-to-Speech Message Speech Auto Attendant Optional Feature Speech Auto Attendant Optional Feature Universal Voice Commands Speaking Tips Making Calls Placing a Call with Voice CommandsPlacing a Call with Digit Dialing Cancelling a Call Calling the Operator Speech Navigation Optional Feature Speech Navigation Optional Feature Entering Voice Commands Accessing Your MailboxEnabling Speech Navigation Exit Accessing the Voice Mail and Email Menus Managing Your Messages Say To perform this action Equivalent Key Play Say Request Receipt or press Say Mark Confidential or pressSay Make Future Delivery or press Say To perform this action Equivalent Key Make Accessing Other Menus Messaging User Guide