Mitel RELEASE 6.0

Messaging User Guide

Contents

Main NOTICE Page Page Page Page Introduction About Your Voice Mail About This Document Your Telephone Preparing to Access Your Mailbox Accessing Your Mailbox Inside Your Company From Your Own Extension From Another Extension Outside Your Company Setting Up Your Mailbox Menu Overview Greetings Name Passcode Playing Messages Accessing the Voice Mail and Email Menus Playing Your Messages While Listening to a Message When You Have Finished Listening to a Message Page Making Messages Making a Voice Message Recording a voice message Sending a Message when You Have Finished Recording Page User Options Accessing User Options and User Tutorial Greetings, Name and Passcode Distribution Lists Creating or Modifying a Distribution List Using a Distribution List Call Schedule Options NuPoint WakeUp Pager Message Delivery Future Delivery Audit Record-A-Call Optional Feature Recording while on a Two-Party Call Recording Using Softkeys Pausing or resuming recording during a call Stopping the recording Listening to a Recording Fax Optional Feature Fax Delivery Options Playing and Printing Fax Messages From a Telephone From a Fax Phone When You Have Finished Listening to a Fax Message Making a Fax Message (Without Voice) From Your Company Fax System From Your Own Mailbox Making a Fax Message (With Voice) From Your Company Fax System From Your Own Mailbox Using Your PC for Fax Messages Downloading and Installing Fax Printer Sending a Fax Page Viewing and Forwarding Fax Messages Page Using Your PC for Voice Messages Outlook Client Plug-in for Microsoft Outlook 2000, XP, 2003, and 2007 Install the Outlook Client Plug-in Enable Additional Outlook Plug-in Users on a PC Set Up Message Playback Configure Access to the Unified Messaging Profile NuPoint Unified Messaging Toolbar QuickPlay Toolbar Navigate Voice Messages Play a Voice Message in Outlook Send a New Voice Message Reply to a Voice Message Forward a Voice Message Launch Web View from Outlook Outlook Client Plug-in for Microsoft Outlook 2010 Install the Outlook Client Plug-in NuPoint Unified Messaging Tab Multimedia Controls Voice Messages Confidential Voice Messages Fax Messages Configure the NuPoint Account Settings Navigate Voice Messages in Outlook Play a Voice Message on your Speakers Play a Confidential Voice Message Send a New Message Reply to a Message Forward a Message Page View a Fax Message Text-to-Speech (TTS) Optional Feature Playing a Text-to-Speech Message Speech Auto Attendant Optional Feature Speaking Tips Universal Voice Commands Making Calls Placing a Call with Voice Commands Placing a Call with Digit Dialing Cancelling a Call Calling the Operator Speech Navigation Optional Feature Speaking Tips Universal Voice Commands Enabling Speech Navigation Entering Voice Commands Accessing Your Mailbox From Your Own Extension (Primary or Alternate) Accessing the Voice Mail and Email Menus If You Are a Regular Voicemail User If You Are Advanced UM Voicemail User with TTS Managing Your Messages Messaging User Guide 52 Page Page Accessing Other Menus