Mitel RELEASE 6.0 manual Outlook Client Plug-in for Microsoft Outlook

Using Your PC for Voice Messages

Outlook Client Plug-in for Microsoft Outlook 2010

If you are a NuPoint Unified Messaging Advanced user with Outlook 2010, use the following procedures to install the Mitel Outlook Client Plug-in and manage your messages.

Four types of NuPoint UM messages are supported by the Mitel Outlook Client Plug-in: voice messages, confidential voice messages, Record-A-Call Messages, and fax messages. Each of these messages has unique icons to identify the specific message type.

Notes:

1.The plug-in works with the 32-bit and 64-bit variants of Microsoft® Outlook 2010 installed on one of the following operating systems: Windows XP, Vista (Business, Enterprise or Ultimate), or Windows 7 (Enterprise or Ultimate).

2.If a voicemail message is moved from the Inbox to a personal folder, the message is deleted from the telephone user interface (TUI). If the message is then moved back to the Inbox, it is deleted since the associated TUI message has been deleted. The message may reside in the Deleted folder if the permanent delete configuration parameter is disabled. See your System Administrator for more information.

3.PC sound cards and PC speakers are required to listen to regular messages.

4.A phone or extension is required to listen to confidential voicemails, create new voicemails, reply to voicemails, and forward voicemails using the Call Me/Meet Me feature.

Install the Outlook Client Plug-in

Note: Once you have installed the plug-in, Outlook takes slightly longer to open and close. Avoid restarting Outlook immediately after closing it.

Before You Begin

Obtain the following information from your System Administrator before you begin this procedure:

•The location of the OutlookClientPlugin.exe file

Note: To install the Outlook Client Plug-in, you must have local administrator rights on the PC.

To install the plug-in on Microsoft Outlet 2010 (32- or 64-bit variant):

1.Close Microsoft Outlook if you have it open.

2.If you have the Outlook Client Plug-in previously installed, remove the application with Add/Remove Programs in Control Panel:

-Click Start > Control Panel, and then open Add or Remove Programs.

-Select Outlook Client Plug-in, and then click Change/Remove.

-Navigate to the OutlookClientPlugin.exe file for the Outlook Client Plug-in, and then double-click the file and click Run. You may have to click Run a second time if you get a security warning. The Outlook Client Plug-in Setup window opens.

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