Record-A-Call Optional Feature

Record-A-Call Optional Feature

The Record A Call feature allows you to use your NuPoint UM Voice system to record your telephone conversations.

Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your System Administrator.

Recording while on a Two-Party Call

Your system may be programmed to automatically begin recording external calls when you or the other party answers. Contact your System Administrator for details.

If your system does not automatically record conversations, you must press a Record key to begin recording while you are on a two-party call. What key you press depends on whether the Softkey feature is available on your phone. The following phones support softkeys:

Superset 4150

5140 IP

5240 IP

Recording Using Softkeys

To begin recording while you are on a two-party call, press the Record softkey that appears on your phone’s digital display screen.

Pausing or resuming recording during a call

To pause the recording press the Pause softkey.

To resume recording after pausing, press the Resume softkey.

Stopping the recording

To stop the recording without saving the recorded conversation, press the Stop and Erase softkeys.

To stop and save a recording, press the Stop and Save softkeys.

Note: Your administrator may configure your Record A Call settings to automatically save a recorded conversation when you hang up the phone. If auto-save is enabled, you can save the recorded call simply by hanging up the phone at the end of your conversation.

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Mitel RELEASE 6.0 manual Record-A-Call Optional Feature, Recording while on a Two-Party Call, Recording Using Softkeys